MG4031 week 8 lecture 2
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Questions and Answers

What is the primary objective of conducting employee appraisals?

  • To manage workplace conflicts
  • To develop marketing strategies
  • To evaluate employee job performance against standards (correct)
  • To establish new job requirements

Which appraisal technique is known for being objective but time-consuming?

  • Self-Assessment
  • Free form
  • Critical Incident (correct)
  • Ranking

Which principle is crucial for ensuring the effectiveness of training?

  • Feedback (correct)
  • Contingency planning
  • Competitive pricing
  • Profit margins

What does the Training Policy stage involve?

<p>Ensuring resources for employee training needs (A)</p> Signup and view all the answers

What characterizes development as distinct from training?

<p>Focuses on enhancing future roles and skills (D)</p> Signup and view all the answers

Which method is not typically associated with planning and conducting training?

<p>Market analysis (A)</p> Signup and view all the answers

What is an important reason for the increasing need for training and development in the workforce?

<p>Emergence of skill gaps in certain industries (A)</p> Signup and view all the answers

Which training method focuses on real-time job-related activities?

<p>Coaching (C)</p> Signup and view all the answers

What primarily distinguishes intrinsic rewards from extrinsic rewards?

<p>Intrinsic rewards arise from the job itself, while extrinsic rewards are tangible. (C)</p> Signup and view all the answers

Which factor is least likely to influence employee satisfaction with their rewards?

<p>The company’s overall financial performance. (B)</p> Signup and view all the answers

What is a characteristic of the Flat Rate + Payment by Results payment system?

<p>It can lead to pressures that encourage rushed work. (A)</p> Signup and view all the answers

Which of the following is NOT a type of extrinsic reward mentioned in the content?

<p>Autonomy (A)</p> Signup and view all the answers

In performance appraisal, what is a major challenge faced when assessing employee performance?

<p>Establishing clear performance criteria that are universally applicable. (D)</p> Signup and view all the answers

Which of the following is a consideration in determining pay packages?

<p>Labour market conditions. (D)</p> Signup and view all the answers

What is the primary benefit of a profit-sharing payment system?

<p>It ties bonuses directly to company performance. (C)</p> Signup and view all the answers

Which one of the following is least likely to be considered an employee benefit?

<p>Salary increases based on performance. (D)</p> Signup and view all the answers

What does pluralism suggest about the relationship between management and labor?

<p>A basic conflict of interest exists and can be handled through collective bargaining. (B)</p> Signup and view all the answers

Which type of trade union primarily protects the interests of skilled workers through restricted entry?

<p>Craft Unions (C)</p> Signup and view all the answers

At which level of a trade union do shop stewards primarily operate?

<p>Workplace Level (A)</p> Signup and view all the answers

Which objective of trade unions focuses on giving workers a greater influence in decisions?

<p>Developing a political system for greater influence (C)</p> Signup and view all the answers

What characterizes substantive rules in the context of employment relations?

<p>Detailed outcomes of negotiations. (C)</p> Signup and view all the answers

What is the role of the branch committee in a trade union?

<p>To manage internal union affairs and serve members. (B)</p> Signup and view all the answers

What denotes a unitarist perspective in employee relations?

<p>Promoting a mutuality of interests between parties. (D)</p> Signup and view all the answers

Which level of union operation involves an annual delegate conference and discussions on union policies?

<p>National Level (B)</p> Signup and view all the answers

What is one of the primary goals of the ICTU?

<p>To advance the economic and social interests of working people (D)</p> Signup and view all the answers

Which organization is specifically responsible for aiding employers in employee relations?

<p>IBEC (D)</p> Signup and view all the answers

What function does the Labour Court serve within the Irish workplace relations framework?

<p>It is the appeal body for WRC decisions (A)</p> Signup and view all the answers

Which of the following is NOT a responsibility of the WRC?

<p>Negotiate labor contracts on behalf of employees (D)</p> Signup and view all the answers

Who leads the WRC?

<p>A Director General and an appointed board (A)</p> Signup and view all the answers

What year was the WRC established?

<p>2015 (D)</p> Signup and view all the answers

Which entity is tasked with representing employers' views to the government?

<p>Employer Associations (C)</p> Signup and view all the answers

What type of services does IBEC provide to businesses?

<p>Consultancy services in HRM and health safety (D)</p> Signup and view all the answers

Flashcards

Intrinsic Rewards

Rewards that come from the job itself, such as autonomy, responsibility, and challenge.

Extrinsic Rewards

Tangible rewards, like pay, job security, and working conditions.

Pay Satisfaction

How satisfied an employee is with their compensation.

Flat Rate Payment

A fixed hourly or monthly rate of pay.

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Merit Rating System

Bonuses based on performance evaluations against set objectives.

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Profit-Sharing

Bonuses related to the company's overall profitability.

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Piecework

Payment for each completed piece of work; pay solely based on performance.

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Performance Appraisal

Process to gather, use, and share work-related information to boost performance.

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Employee Appraisal

A formal review of an employee's performance to identify strengths, weaknesses, and training needs.

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Appraisal Techniques

Methods used to evaluate employee performance, varying in simplicity and objectivity.

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Training

A planned effort improving knowledge, skills, and attitudes for effective job performance.

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Development

Growth and enhancement of skills & abilities to prepare for future roles.

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Training Needs Analysis

A comparison of current employee performance against desired standards to identify training needs.

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Training Methods

Techniques used to deliver training, including on-the-job training, mentoring, and online learning.

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Training Policy

A plan outlining employee training process, resources, and objectives.

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Training Evaluation

Assessing the effectiveness of training programs to ensure desired outcomes.

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ICTU

The central organization representing Irish trade unions. Its aims are to promote workers' interests, negotiate with government and employers, provide training and advice, and resolve disputes.

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Employer Associations

Organizations that advocate for the interests of employers, including representing them to government and supporting business growth.

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IBEC

An organization that represents businesses in Ireland, focused on economic growth, investment, and good employer-employee relations.

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Trade Associations

Organizations that promote trade and commercial interests within specific industries.

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WRC

The Workplace Relations Commission, established to improve workplace relations, promote legal compliance, and advise on labor laws.

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Director General

The top leader of the Workplace Relations Commission, responsible for its overall management and operations.

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Labour Court

The appeal body for WRC decisions, ensuring fairness and consistency in labor relations.

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Minister

The government official responsible for appointing members of the Labour Court.

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Employment Relations

The study of how workplaces are organized and how employers, employees, and the government interact to create and manage the rules of work.

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Procedural Rules

Formal processes for dealing with specific issues that might arise in the workplace, like disciplinary actions or grievance procedures.

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Substantive Rules

The actual agreements or outcomes of negotiations between employers and employees, like wages, working hours, and benefits.

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Pluralism

The belief that there is a natural conflict of interest between employers and employees, and that this conflict can be resolved through collective bargaining.

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Unitarism

The belief that employers and employees have shared interests and that harmony can be achieved through mutual understanding and cooperation.

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Trade Union

An organization that represents workers, aims to improve their working conditions, and advocates for their interests.

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Workplace Level

The level of a trade union that focuses on the specific needs of workers within a particular company.

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Branch Level

The level of a trade union that covers workers in similar industries or locations, bringing together different workplaces.

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Study Notes

Pay and Benefits

  • Rewards are classified as intrinsic (job satisfaction, autonomy, responsibility) and extrinsic (pay, job security, working conditions).
  • Lawlor's factors influencing reward satisfaction:
    • Perceived fairness of reward compared to expectations.
    • Comparisons to others' rewards.
    • Impact on overall job satisfaction.
    • Individual differences in desired rewards and values.
    • Extrinsic rewards often lead to further intrinsic rewards.
  • Factors determining pay packages:
    • Organizational ability to pay.
    • Labour market conditions.
    • Comparable rates elsewhere.
    • Union bargaining strength.
  • Payment system types:
    • Flat rate: fixed hourly/monthly, easy to implement, suitable for stable performance criteria.
    • Flat rate + payment by results: direct incentive, but can be difficult to implement, may lead to rushed work.
    • Merit rating: bonuses based on performance evaluation against objectives, difficult to measure performance accurately.
    • Profit sharing: bonuses tied to company performance, incentivizes employee commitment.
    • Piecework: paid per completed task, income depends entirely on performance.
  • Employee benefits: maternity/paternity leave, childcare, career breaks, holidays, health insurance, sports facilities, additional holiday pay, cars, pension schemes, sick pay.

Performance Appraisal

  • Performance appraisal collects, checks, shares, and uses information to ensure high performance.
  • Objectives of appraisal: achieving high performance standards, company success.
  • Appraisal techniques:
    • Ranking (best to worst, subjective).
    • Paired comparison (compare two individuals, subjective).
    • Critical incident (objective, time-consuming).
    • Free-form (general, flexible, subjective).
    • Self-assessment.
    • Assessment centre.
    • Performance-oriented systems.
    • Rating

Training and Development

  • Learning principles in training design:
    • Motivation to learn.
    • Learner involvement.
    • Training meaningfulness.
    • Reinforcement learning.
    • Feedback.
  • Training: planned effort to modify knowledge, skills, and attitudes.

Development

  • Development enhances skills and abilities to prepare for future roles.
  • Factors increasing the need for training and development: new technologies, global competition, skill gaps.

Employee Relations

  • Industrial Relations: Study of employment rules, dealing with employer-employee-state interactions.
  • Procedural Rules: Formal methods for handling workplace issues.
  • Substantive Rules: Outcomes of negotiations (e.g., agreements).
  • Pluralism: Acknowledges conflict of interest between management and labor, but conflict is handled through collective bargaining.
  • Unitarism: Assumes mutuality of interests between labor and management.
  • Trade Union: Aims to unite workers with common interests to achieve better pay and conditions.

ICTU (Irish Congress of Trade Unions)

  • Central coordinating body for Irish trade unions.
  • Goals: representing working people, promoting trade unionism, resolving disputes, negotiating with government and employers.

Employer Associations

  • Represent employers' views to government.

IBEC (Irish Business + Employers' Confederation)

  • Represents business interests, aims for favorable environment for economic growth.
  • Provides resources, information, and support to employers.

WRC (Workplace Relations Commission)

  • Established in 2015.
  • Promotes workplace relations, ensures conformance with employment laws.
  • Provides advise, research, mediation, conciliation and dispute resolution.

Labour Court

  • Appeal body for WRC's decisions.
  • Established in 1946.
  • Chairman and 12 other members.

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MG4031 Week 08 Lecture 02 PDF

Description

Explore the concepts of intrinsic and extrinsic rewards in the workplace. This quiz examines factors influencing reward satisfaction, pay package determinants, and different payment system types. Understand how these elements can impact overall job satisfaction and employee motivation.

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