Podcast
Questions and Answers
What is the primary purpose of the Patient Safety Event Management Policy?
What is the primary purpose of the Patient Safety Event Management Policy?
Which of the following is included in the policy regarding patient safety events?
Which of the following is included in the policy regarding patient safety events?
Who must be consulted in cases of harm or potential harm to a patient or visitor?
Who must be consulted in cases of harm or potential harm to a patient or visitor?
What outcome is expected from the analysis of safety events as per the policy?
What outcome is expected from the analysis of safety events as per the policy?
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What does the policy state regarding the actions after a serious reportable event?
What does the policy state regarding the actions after a serious reportable event?
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What is a 'near miss' as defined in the policy context?
What is a 'near miss' as defined in the policy context?
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What action is required from hospital-level management after investigating safety events?
What action is required from hospital-level management after investigating safety events?
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Which group is tasked specifically with event alert notifications and escalations?
Which group is tasked specifically with event alert notifications and escalations?
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Study Notes
Purpose
- The policy outlines standardized definitions and processes for patient safety events.
- Covers identification, reporting, investigation, escalation, and improvement after safety events.
- Based on the Mediclinic Group Framework for Event Management (March 2023).
Key Policy Components
- Defines different types of events, levels of harm, and serious reportable events (including never events).
- Specifies roles and responsibilities of involved parties.
- Outlines processes for reporting, investigation, and notification/escalation of safety events.
- Details actions to be taken after severe harm or death or serious reportable events.
- Establishes event 'alert' email groups and escalation flows with specific timeframes for completing reports and investigations.
- Emphasizes that event analysis should lead to continuous improvement activities to improve patient safety and prevent harm.
- Describes procedures for reporting matters to the Legal Department and their role in further management.
- Includes specific actions to be taken in cases of maternal and neonatal deaths.
Policy Statement
- Mediclinic Southern Africa (MCSA) prioritizes the safety and well-being of patients, employees, other healthcare workers, visitors, and contractors.
- Investigations are mandatory when harm (adverse event) or near misses occur during hospitalisation or on premises.
- Findings must be shared, and actions taken at the hospital level to prevent similar events.
- Learnings should lead to systemic improvement initiatives throughout the company using continuous improvement principles.
- The Legal Department must be consulted when there is harm or potential harm to patients or visitors for advice on further management.
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Description
This quiz covers the standardized definitions and processes for managing patient safety events as outlined by the Mediclinic Group Framework. It details identification, reporting, investigation, and improvement actions after safety events. Key components include roles, serious reportable events, and procedures for involvement of the Legal Department.
