Patient Safety and Communication Quiz

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Questions and Answers

Which of the following is a potential benefit of ambulation for a patient?

  • Decreased mental alertness and cognitive function
  • Reduced risk of deep vein thrombosis (DVT)
  • Improved circulation and cardiovascular function (correct)
  • Increased risk of injury and muscle strain

What is the correct body mechanics for lifting patients and heavy objects?

  • Using the legs with a straight spine (correct)
  • Lifting with only the arms to avoid leg strain
  • Bending at the waist to lift with the back
  • Twisting at the waist while lifting

What should be a consideration when moving patients or heavy equipment?

  • Ignoring any discomfort or strain in the body
  • Using excessive force to expedite the process
  • Maintaining good posture to minimize the risk of injury (correct)
  • Relying solely on mechanical lifts for all movements

What is an example of a key term associated with electricity?

<p>Voltage (C)</p> Signup and view all the answers

How can the risk for electrical shock to patients and healthcare professionals be reduced?

<p>Ensuring proper insulation of electrical equipment and wires (B)</p> Signup and view all the answers

What are the potential physiologic effects that electrical current can have on the body?

<p>Muscle contractions and tissue damage (B)</p> Signup and view all the answers

What are the conditions needed for fire?

<p>Fuel, oxygen, and heat (A)</p> Signup and view all the answers

What is an important consideration related to patient safety in healthcare settings?

<p>Ensuring patient safety as the first consideration (C)</p> Signup and view all the answers

What is the most important aspect of safe patient care according to the 2018 National Patient Safety Goals of TJC?

<p>Improving the accuracy of patient identification (C)</p> Signup and view all the answers

Which of the following is a potential harmful effect of high currents passing through the chest?

<p>Ventricular fibrillation (A)</p> Signup and view all the answers

What is the main power source used in most homes and hospitals?

<p>110-V power source (B)</p> Signup and view all the answers

What should be done first when using a fire extinguisher in a patient care area?

<p>Pull pin (D)</p> Signup and view all the answers

Why are fires in oxygen-enriched atmospheres (OEAs) more difficult to extinguish?

<p>They are larger and more intense (B)</p> Signup and view all the answers

Which of the following is NOT a factor affecting communication?

<p>Conflict resolution strategies (B)</p> Signup and view all the answers

What are the three conditions required for a fire to start?

<p>Oxygen, flammable material, high temperature (A)</p> Signup and view all the answers

What should a practitioner focus on to enhance their ability to communicate effectively?

<p>Sending skills (B)</p> Signup and view all the answers

What are the five basic components of communication?

<p>Sender, message, channel, receiver, feedback (D)</p> Signup and view all the answers

Which of the following is a key component in health care communication?

<p>Active listening (D)</p> Signup and view all the answers

"Verbal and internal qualities (e.g., values, experiences, etc.)" of the sender and receiver are factors affecting:

<p>&quot;Communication in Health Care&quot; (C)</p> Signup and view all the answers

What is an important aspect of effective feedback in communication?

<p>Reflecting the speaker's feelings (A)</p> Signup and view all the answers

Which of the following is a barrier to communication in health care?

<p>Conflict of interest (D)</p> Signup and view all the answers

What is the correct action to take when errors are noticed in charting patient progress notes?

<p>Write 'Error' and initial the correction, then notify the physician of the error (B)</p> Signup and view all the answers

What is a small current that enters the body through external catheters and may cause ventricular fibrillation?

<p>Microshock (D)</p> Signup and view all the answers

Which of the following represents an assertive and uncooperative conflict resolution strategy?

<p>Competing (A)</p> Signup and view all the answers

Which strategy for handling conflict involves trying to find mutually satisfying solutions?

<p>Collaborating (B)</p> Signup and view all the answers

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Study Notes

Ambulation and Body Mechanics

  • Ambulation can have potential benefits for patients
  • Correct body mechanics for lifting patients and heavy objects involves bending at the knees, keeping the back straight, and lifting with the leg muscles

Electrical Safety

  • A key term associated with electricity is "microampere"
  • The risk of electrical shock to patients and healthcare professionals can be reduced by using grounding, insulation, and proper maintenance of electrical equipment
  • Electrical current can have physiologic effects on the body, including ventricular fibrillation and cardiac arrest
  • High currents passing through the chest can cause cardiac arrest

Fire Safety

  • The three conditions required for a fire to start are oxygen, fuel, and heat
  • Fires in oxygen-enriched atmospheres (OEAs) are more difficult to extinguish due to the increased oxygen supply
  • When using a fire extinguisher in a patient care area, first identify the type of fire and ensure the correct extinguisher is used

Communication

  • Effective communication is critical in healthcare settings
  • The five basic components of communication are sender, message, channel, receiver, and feedback
  • "Verbal and internal qualities (e.g., values, experiences, etc.)" of the sender and receiver are factors affecting communication
  • Active listening, clear and concise language, and nonverbal cues are important for effective communication
  • Barriers to communication in healthcare include language, cultural, and emotional differences
  • Assertive and uncooperative conflict resolution strategies involve standing up for one's rights without violating others'
  • Collaborative conflict resolution strategies involve finding mutually satisfying solutions

Patient Safety and Charting

  • Patient safety is a critical aspect of healthcare, and the most important aspect according to the 2018 National Patient Safety Goals of TJC is identifying patients correctly
  • When errors are noticed in charting patient progress notes, correct them immediately and notify the healthcare team
  • Microshock, a small current that enters the body through external catheters, can cause ventricular fibrillation

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