Patient Safety and Communication Quiz

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SociableJadeite2740
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25 Questions

Which of the following is a potential benefit of ambulation for a patient?

Improved circulation and cardiovascular function

What is the correct body mechanics for lifting patients and heavy objects?

Using the legs with a straight spine

What should be a consideration when moving patients or heavy equipment?

Maintaining good posture to minimize the risk of injury

What is an example of a key term associated with electricity?

Voltage

How can the risk for electrical shock to patients and healthcare professionals be reduced?

Ensuring proper insulation of electrical equipment and wires

What are the potential physiologic effects that electrical current can have on the body?

Muscle contractions and tissue damage

What are the conditions needed for fire?

Fuel, oxygen, and heat

What is an important consideration related to patient safety in healthcare settings?

Ensuring patient safety as the first consideration

What is the most important aspect of safe patient care according to the 2018 National Patient Safety Goals of TJC?

Improving the accuracy of patient identification

Which of the following is a potential harmful effect of high currents passing through the chest?

Ventricular fibrillation

What is the main power source used in most homes and hospitals?

110-V power source

What should be done first when using a fire extinguisher in a patient care area?

Pull pin

Why are fires in oxygen-enriched atmospheres (OEAs) more difficult to extinguish?

They are larger and more intense

Which of the following is NOT a factor affecting communication?

Conflict resolution strategies

What are the three conditions required for a fire to start?

Oxygen, flammable material, high temperature

What should a practitioner focus on to enhance their ability to communicate effectively?

Sending skills

What are the five basic components of communication?

Sender, message, channel, receiver, feedback

Which of the following is a key component in health care communication?

Active listening

"Verbal and internal qualities (e.g., values, experiences, etc.)" of the sender and receiver are factors affecting:

"Communication in Health Care"

What is an important aspect of effective feedback in communication?

Reflecting the speaker's feelings

Which of the following is a barrier to communication in health care?

Conflict of interest

What is the correct action to take when errors are noticed in charting patient progress notes?

Write 'Error' and initial the correction, then notify the physician of the error

What is a small current that enters the body through external catheters and may cause ventricular fibrillation?

Microshock

Which of the following represents an assertive and uncooperative conflict resolution strategy?

Competing

Which strategy for handling conflict involves trying to find mutually satisfying solutions?

Collaborating

Study Notes

Ambulation and Body Mechanics

  • Ambulation can have potential benefits for patients
  • Correct body mechanics for lifting patients and heavy objects involves bending at the knees, keeping the back straight, and lifting with the leg muscles

Electrical Safety

  • A key term associated with electricity is "microampere"
  • The risk of electrical shock to patients and healthcare professionals can be reduced by using grounding, insulation, and proper maintenance of electrical equipment
  • Electrical current can have physiologic effects on the body, including ventricular fibrillation and cardiac arrest
  • High currents passing through the chest can cause cardiac arrest

Fire Safety

  • The three conditions required for a fire to start are oxygen, fuel, and heat
  • Fires in oxygen-enriched atmospheres (OEAs) are more difficult to extinguish due to the increased oxygen supply
  • When using a fire extinguisher in a patient care area, first identify the type of fire and ensure the correct extinguisher is used

Communication

  • Effective communication is critical in healthcare settings
  • The five basic components of communication are sender, message, channel, receiver, and feedback
  • "Verbal and internal qualities (e.g., values, experiences, etc.)" of the sender and receiver are factors affecting communication
  • Active listening, clear and concise language, and nonverbal cues are important for effective communication
  • Barriers to communication in healthcare include language, cultural, and emotional differences
  • Assertive and uncooperative conflict resolution strategies involve standing up for one's rights without violating others'
  • Collaborative conflict resolution strategies involve finding mutually satisfying solutions

Patient Safety and Charting

  • Patient safety is a critical aspect of healthcare, and the most important aspect according to the 2018 National Patient Safety Goals of TJC is identifying patients correctly
  • When errors are noticed in charting patient progress notes, correct them immediately and notify the healthcare team
  • Microshock, a small current that enters the body through external catheters, can cause ventricular fibrillation

Test your knowledge on patient safety, conflict resolution, ambulation, and electrical safety with this quiz. Learn about recognizing and resolving sources of conflict, ambulating patients, understanding key electrical terms, and reducing the risk of electrical shock to patients.

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