Patient Interaction: Maslow's Hierarchy and Age Factors in Communication

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18 Questions

Why is it important to avoid crossing our arms when talking to a patient?

It creates a barrier and may convey a lack of openness

What is palpation?

The technique of using touch to feel the body for abnormalities or changes

Why is professional appearance important?

To convey competence, trustworthiness, and respect for the patients

What considerations do we need to give to the visually impaired?

Offer assistance with mobility and orientation

What works best to communicate with the hearing impaired during an exam?

Using written instructions and visual aids

What instructions can you give a patient who only understands Spanish for a chest x-ray?

Use a professional medical interpreter to relay the instructions in Spanish

Who makes the decision to restrain a patient?

The healthcare provider in charge of the patient's care

What is cultural globalization?

'The spread of different cultural products and values around the world'

What are some US mainstream values?

'Individualism, equality, freedom, and diversity'

At what age do infants start to develop memories that might bring about bad feelings of something like an x-ray room or lab coats?

3 years old

What are the biggest concerns for middle-aged individuals when poor health or a difficult diagnosis occurs?

Social isolation

What is the most basic need in Maslow's Hierarchy of Needs?

Physiological needs

What are factors to consider with pediatric patients?

Taking into account their developmental stage

What works best to communicate with adolescents?

Respecting their autonomy and opinions

What are the 2 types of communication?

Oral and non-verbal

What age is considered a toddler?

2-4 years old

What age is considered School Age?

6-12 years old

What are some examples of non-verbal communication?

Nodding or shaking the head

This guided notes quiz covers the needs in Maslow's Hierarchy of needs and patient communication factors related to pediatric patients and infants. It includes sorting the needs in the hierarchy, understanding where patients usually stand in the hierarchy, factors to consider with pediatric patients, infant age definition, communication methods for infants, and soothing techniques during procedures.

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