18 Questions
Why is it important to avoid using humor with a patient?
It can lead to misinterpretation of the information provided
What is considered paralanguage?
Nonverbal elements of speech such as tone, pitch, and speed
Why is it important to not cross our arms when we talk to a patient?
It may convey a defensive or closed-off stance
What is palpation?
The act of feeling with the hands to assess body parts
Why is professional appearance important?
It enhances the credibility of healthcare professionals
Why is hygiene important?
To prevent the spread of infections and diseases
Why is posture important?
It demonstrates confidence and attentiveness
Why is eye contact important?
It conveys respect and active listening
What considerations do we need to give to seriously ill or traumatized patients?
Provide straightforward and clear communication
Which age group is considered a toddler?
0-2 years
What age is considered adolescent?
15-19 years
What is the most basic need in Maslow's Hierarchy of Needs?
Physiological needs
What are some things we can do to soothe an infant during a procedure?
Gently rock them and speak softly
What age do kids begin to think logically?
3-5 years
What is emotional intelligence?
Capacity to be aware of, control, and express one's emotions
What are the 2 types of communication?
Intrapersonal and interpersonal
What works best to communicate with adolescents?
"Active listening" and showing empathy
'How should we speak to toddlers?' What are factors to consider with pediatric patients? What are some things we must never do?
Speak softly and use simple words. We must never rush them or ignore their fears.
Test your knowledge on patient interactions and Maslow's Hierarchy of Needs with questions about the basic needs in the hierarchy, patient positioning in the hierarchy, factors to consider with pediatric patients, infant communication, and soothing techniques for infants during medical procedures.
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