Podcast
Questions and Answers
What is a password considered as in the context of electronic access?
What is a password considered as in the context of electronic access?
What should an Incident Commander do after a noteworthy incident?
What should an Incident Commander do after a noteworthy incident?
Who can print Emergency Incident Reports for court proceedings?
Who can print Emergency Incident Reports for court proceedings?
What should be done in case of a broad-based system failure outside of business hours?
What should be done in case of a broad-based system failure outside of business hours?
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What is the purpose of the Fire Station Logbook?
What is the purpose of the Fire Station Logbook?
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How should requests from the public for Emergency Incident Reports be handled?
How should requests from the public for Emergency Incident Reports be handled?
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What should be included in the email sent by the Incident Commander to the Platoon Chief?
What should be included in the email sent by the Incident Commander to the Platoon Chief?
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What governs the release of Emergency Incident Reports to the public?
What governs the release of Emergency Incident Reports to the public?
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Study Notes
Password Protection
- Passwords are considered a user's electronic signature and should be kept confidential.
- No person should file reports under another person's identity.
Noteworthy Incidents
- After a noteworthy incident, the Incident Commander must email the Platoon Chief with details, including date, time, incident number, and a brief description.
- The Platoon Chief must notify the Division Commander with incident details, usually via email.
Support
- If the Fire RMS reporting system fails to function, problems should be reported to [email protected].
- The Officer must record contact with the Fire Systems Helpdesk in the Fire Station Logbook.
- In the case of a broad-based system failure outside of business hours, the Platoon Chief must contact the Communications Centre to request an after-hours call to a Fire Systems Helpdesk staff member.
Release of Reports
- Company Officers or District Chiefs can print Emergency Incident Reports for court proceedings via the Online Reporting System (Reporting Kiosk) on the TFS intranet site.
- The release of Emergency Incident Reports to the public must comply with the Municipal Freedom of Information and Protection of Privacy Act.
- Requests from the public (e.g., insurance companies) should be directed to the Data Analytics and Decision Support section via phone (416)338-9338 or email [email protected].
- Requests from government agencies, Police, or the OFMEM should be referred to the Data Analytics and Decision Support section.
- Authorized reports are released through the Data Analytics and Decision Support section at TFS Headquarters or through Platoon Chiefs or Division Commanders.
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Description
This quiz covers the importance of keeping passwords confidential and how to report noteworthy incidents in an organization.