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Questions and Answers
What happens if a guest replies '1' to a confirmation message?
What happens if a guest replies '1' to a confirmation message?
- They will be shown as confirmed (correct)
- They will be marked as arrived
- They will be automatically moved to the History tab
- They will be marked as canceled
If a guest replies '9' to a confirmation message, what status will they be given?
If a guest replies '9' to a confirmation message, what status will they be given?
- Confirmed
- No show
- Canceled (correct)
- Checked-In
What action should be taken if a party arrives late after being notified?
What action should be taken if a party arrives late after being notified?
- Mark them as No show
- Mark them as Late Arrival (correct)
- Mark them as Confirmed
- Mark them as Checked-In
What does marking a party as 'Arrived' signify?
What does marking a party as 'Arrived' signify?
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How can you denote that a guest wanted to cancel their reservation?
How can you denote that a guest wanted to cancel their reservation?
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What is the consequence of marking a guest as 'No show'?
What is the consequence of marking a guest as 'No show'?
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