Podcast
Questions and Answers
What is one of the main reasons why effective written communication is important in a letter?
What is one of the main reasons why effective written communication is important in a letter?
- To convey a casual tone
- To show off one's writing skills
- To avoid phone calls
- To make a good first impression on the reader (correct)
What is the typical font size and style used in a business letter?
What is the typical font size and style used in a business letter?
- Size 16, Courier
- Size 14, Calibri
- Size 12, Times New Roman (correct)
- Size 10, Arial
What is the purpose of a business letter in the sales process?
What is the purpose of a business letter in the sales process?
- To apologize to customers
- To fire employees
- To build relationships (correct)
- To collect debts
What is the format of a business letter?
What is the format of a business letter?
Why is it important to know the parts of a letter?
Why is it important to know the parts of a letter?
What is the spacing between paragraphs in a business letter?
What is the spacing between paragraphs in a business letter?
What is a common way to send a business letter?
What is a common way to send a business letter?
What is the first component of a business letter?
What is the first component of a business letter?
What is the purpose of the body of a business letter?
What is the purpose of the body of a business letter?
What is the format of the body of a business letter?
What is the format of the body of a business letter?
What should be included in the closing of a business letter?
What should be included in the closing of a business letter?
What is the purpose of the salutation in a business letter?
What is the purpose of the salutation in a business letter?
What is the format of the recipient's address in a business letter?
What is the format of the recipient's address in a business letter?
What is the purpose of the signature in a business letter?
What is the purpose of the signature in a business letter?
What is the purpose of the enclosures in a business letter?
What is the purpose of the enclosures in a business letter?
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