Parts of a Letter

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Questions and Answers

What is one of the main reasons why effective written communication is important in a letter?

  • To convey a casual tone
  • To show off one's writing skills
  • To avoid phone calls
  • To make a good first impression on the reader (correct)

What is the typical font size and style used in a business letter?

  • Size 16, Courier
  • Size 14, Calibri
  • Size 12, Times New Roman (correct)
  • Size 10, Arial

What is the purpose of a business letter in the sales process?

  • To apologize to customers
  • To fire employees
  • To build relationships (correct)
  • To collect debts

What is the format of a business letter?

<p>Block format (C)</p> Signup and view all the answers

Why is it important to know the parts of a letter?

<p>To focus on a precise message (C)</p> Signup and view all the answers

What is the spacing between paragraphs in a business letter?

<p>Double-spaced (A)</p> Signup and view all the answers

What is a common way to send a business letter?

<p>Via email (A)</p> Signup and view all the answers

What is the first component of a business letter?

<p>Heading (C)</p> Signup and view all the answers

What is the purpose of the body of a business letter?

<p>To state the point of the letter (B)</p> Signup and view all the answers

What is the format of the body of a business letter?

<p>Modified block format, single-spaced within paragraphs, and double-spaced between paragraphs (B)</p> Signup and view all the answers

What should be included in the closing of a business letter?

<p>The first word of the closing capitalized and a comma at the end (A)</p> Signup and view all the answers

What is the purpose of the salutation in a business letter?

<p>To address the recipient (D)</p> Signup and view all the answers

What is the format of the recipient's address in a business letter?

<p>Flush left (A)</p> Signup and view all the answers

What is the purpose of the signature in a business letter?

<p>To authenticate the letter (D)</p> Signup and view all the answers

What is the purpose of the enclosures in a business letter?

<p>To include additional documents or materials (D)</p> Signup and view all the answers

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