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Business Letter Writing Basics
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Business Letter Writing Basics

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Questions and Answers

What type of business letter is used to reach an organization when the sender is busy with other matters?

  • Memorandum (correct)
  • Memorandum of Purchase
  • Business Request
  • Letter to Inform
  • What part of a business letter contains the greeting?

  • Body of the Letter
  • Heading
  • Salutation (correct)
  • Signature Block
  • What is a memorandum often used for in an organization?

  • To request a meeting
  • To deliver a message or announcement (correct)
  • To submit a report
  • To make a purchase
  • What type of writing is used in a business transaction?

    <p>Business Writing</p> Signup and view all the answers

    Is business writing considered a form of business communication?

    <p>True</p> Signup and view all the answers

    What type of letter is written to formally request something?

    <p>Request Letter</p> Signup and view all the answers

    Where can the sender's name, position, and signature be found in a business letter?

    <p>Signature block</p> Signup and view all the answers

    When is it suggested to use the word 'very' in the complimentary close of a business letter?

    <p>Never use it</p> Signup and view all the answers

    What part of a business letter contains the name of the recipient?

    <p>Inside Address</p> Signup and view all the answers

    What format is characterized by all parts of the letter being positioned to the left, single spaced, and justified?

    <p>Block format</p> Signup and view all the answers

    Is it necessary to use complex language in a business letter?

    <p>Never True</p> Signup and view all the answers

    What part of a business letter ends the letter in a polite and business-like manner?

    <p>Complimentary Close</p> Signup and view all the answers

    Which format indents paragraphs instead of placing them all on the left?

    <p>Modified Block format</p> Signup and view all the answers

    What type of communication is intended for those outside your workplace?

    <p>Outward communication</p> Signup and view all the answers

    What type of communication is intended for those above you in the hierarchy?

    <p>Upward communication</p> Signup and view all the answers

    What is the purpose of Mr. Carter's communication to the employees?

    <p>To inform and remind employees about their performance</p> Signup and view all the answers

    Study Notes

    Types of Letters

    • In business, letters are used for various purposes, such as communication, transactions, and formal notifications.

    Parts of a Business Letter

    • Heading: contains the return address and date on the last line of the letter.
    • Inside Address/Recipient's Address: contains the name to whom the letter is written.
    • Salutation: contains the greeting in a polite manner.
    • Body of the Letter: contains the main message.
    • Complimentary Close: ends a letter in a polite and business-like manner.
    • Signature Block: contains the name, position, and signature of the sender.

    Formats of Business Letters

    • Block Format: all parts of the letter are positioned to the left, single-spaced, and justified, with double spacing used only when starting a new paragraph.
    • Semi-block Format: all parts of the letter are tabbed on the left, single-spaced, and justified, except for the heading and the closing.
    • Modified Block Format: indents paragraphs instead of placing them all on the left.

    Communication in Business

    • Upward Communication: intended for those above you in the hierarchy.
    • Lateral Communication: intended for those at your own level in the hierarchy.
    • Outward Communication: intended for those outside your workplace.
    • Downward Communication: intended for those below you in the hierarchy.

    Types of Business Communication

    • Memorandum (Memo): used to deliver a message, announcement, or new set of rules within an organization.
    • Business Report: contains information about the company's performance and activities.
    • Letter to Inform: used to inform employees about company matters.

    Principles of Business Writing

    • Business writing is a form of business communication.
    • Avoid using overly complex language and figures of speech in business writing.
    • The signature of the sender is an important element in a business letter.

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    Quiz Team

    Description

    This quiz covers the fundamentals of business letter writing, including types of letters, letter components, and writing styles.

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