Email Etiquette Basics
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Questions and Answers

What should the Subject line of an email include?

  • The main message of the email
  • The sender's contact information
  • An idea of the overall topic of the email (correct)
  • Attachments
  • What should be included in a signature?

  • Your name and address (correct)
  • Your contact information
  • Images and tables
  • Alt text
  • What should be checked before sending an email?

  • The From field
  • The CC field
  • The BCC field
  • The Attachments field (correct)
  • Study Notes

    • The From field dictates where the email is being sent from.
    • The To field specifies who will receive a copy of the email.
    • The CC field will also send a copy of the email to anyone listed here.
    • The BCC field will send copies of the email, without other recipients being able to see who has been sent a copy by BCC.
    • The Subject line should give the recipient an idea of the overall topic of the email.
    • The Attachments field should always be checked before sending an email.
    • The Body field should include the main message of the email, as well as any attachments.
    • The Closing Line/Sign-off should indicate the end of the email.
    • Your signature should include information such as your name, address, and contact information.
    • Avoid using images or tables to format your signature, as this can be difficult to read.
    • If your organization has a signature format that is not inherently accessible, be sure to provide alt text for any visual elements.

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    Description

    Learn about the key components of email communication, including fields like 'From', 'To', 'CC', 'BCC', and important considerations for the subject line, attachments, body, sign-off, and signature.

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