Email Etiquette Basics

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3 Questions

What should the Subject line of an email include?

An idea of the overall topic of the email

What should be included in a signature?

Your name and address

What should be checked before sending an email?

The Attachments field

Study Notes

  • The From field dictates where the email is being sent from.
  • The To field specifies who will receive a copy of the email.
  • The CC field will also send a copy of the email to anyone listed here.
  • The BCC field will send copies of the email, without other recipients being able to see who has been sent a copy by BCC.
  • The Subject line should give the recipient an idea of the overall topic of the email.
  • The Attachments field should always be checked before sending an email.
  • The Body field should include the main message of the email, as well as any attachments.
  • The Closing Line/Sign-off should indicate the end of the email.
  • Your signature should include information such as your name, address, and contact information.
  • Avoid using images or tables to format your signature, as this can be difficult to read.
  • If your organization has a signature format that is not inherently accessible, be sure to provide alt text for any visual elements.

Learn about the key components of email communication, including fields like 'From', 'To', 'CC', 'BCC', and important considerations for the subject line, attachments, body, sign-off, and signature.

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