Outbound Logistics Overview

<p>They are responsible for 'the last mile' delivery (B)</p> Signup and view all the answers

<p>Supplier relationship management (B)</p> Signup and view all the answers

<p>Products are picked and packed (B)</p> Signup and view all the answers

<p>Improving delivery efficiency (A)</p> Signup and view all the answers

<p>Goods flow from manufacturers to end users (C)</p> Signup and view all the answers

<p>Transporting, receiving, storing, and distributing supplies (C)</p> Signup and view all the answers

<p>Waiving quality control for faster shipping (C)</p> Signup and view all the answers

<p>Overseeing the stock levels of goods (B)</p> Signup and view all the answers

<p>Quality control of products before distribution (C)</p> Signup and view all the answers

<p>By handling it independently without agents (B)</p> Signup and view all the answers

<p>Quality control (D)</p> Signup and view all the answers

<p>Developing marketing techniques for products (A)</p> Signup and view all the answers

<p>Storing goods to ensure availability for operations (A)</p> Signup and view all the answers

<p>The RIGHT goods, RIGHT time, RIGHT quantity, RIGHT condition, RIGHT place, RIGHT cost (B)</p> Signup and view all the answers

<p>Primarily in company-owned and licensed stores (A)</p> Signup and view all the answers

<p>Market analysis (A)</p> Signup and view all the answers

<p>51% (D)</p> Signup and view all the answers

<p>It has 32,000 stores globally including both company-owned and licensed (D)</p> Signup and view all the answers

<p>They prepare and sell a variety of coffee drinks and food items. (C)</p> Signup and view all the answers

<p>Ensuring that the goods are the ones that customers actually ordered. (D)</p> Signup and view all the answers

<p>Assembly (B)</p> Signup and view all the answers

<p>The open system model (D)</p> Signup and view all the answers

<p>Rights and services (D)</p> Signup and view all the answers

<p>Durable consumer goods (B)</p> Signup and view all the answers

<p>Financial assets (B)</p> Signup and view all the answers

<p>Global markets (C)</p> Signup and view all the answers

<p>Planning and sourcing inputs (A)</p> Signup and view all the answers

<p>Interdisciplinary model (D)</p> Signup and view all the answers

<p>They are always tangible (B)</p> Signup and view all the answers

<p>Porter‘s value chain model (B)</p> Signup and view all the answers

<p>Ahmad Ghalayini and Tirthkumar Vipulkumar Dobariya (C)</p> Signup and view all the answers

<p>What is a company? (C)</p> Signup and view all the answers

<p>2 (A)</p> Signup and view all the answers

<p>April 9 (B)</p> Signup and view all the answers

<p>Elevator pitches (A)</p> Signup and view all the answers

<p>No presentations (C)</p> Signup and view all the answers

<p>Porter‘s value chain model (B)</p> Signup and view all the answers

<p>To identify and strengthen a company’s competitive advantage (A)</p> Signup and view all the answers

<p>Activities that contribute directly to creating and delivering a product (C)</p> Signup and view all the answers

<p>To create a model that detects internal value activities (A)</p> Signup and view all the answers

<p>They interact with and adapt to the environment (A)</p> Signup and view all the answers

<p>Limited product offerings (A)</p> Signup and view all the answers

<p>Unrelated goods (D)</p> Signup and view all the answers

<p>Economic goods are scarce and have an opportunity cost (C)</p> Signup and view all the answers

<p>No interaction with the environment and linear processes (D)</p> Signup and view all the answers

A company is a legal entity that exists to create products or services, generate revenue, and deliver value to customers.

An open system views the company as interconnected with its environment, constantly exchanging resources, information, and energy with its surroundings.

Porter's Value Chain model analyzes the activities a company performs to create value for its customers and gain a competitive advantage. It identifies 'primary activities' related to the direct creation of value and 'support activities' that enable primary activities.

Starbucks, a well-known coffee chain, uses Porter's Value Chain model to understand the activities needed to create value for its customers. They focus on factors like sourcing high-quality coffee beans, crafting a unique store experience, and building customer loyalty.

A mini-presentation is a short, concise presentation that provides key information and insights on a specific topic. It often focuses on presenting a case study or research findings.

An elevator pitch is a brief, compelling presentation designed to capture someone's attention within a short time frame, typically the length of an elevator ride. It aims to generate interest and excitement about a product, service, or idea.

Activities directly involved in creating and delivering a product or service. These include inbound logistics, operations, outbound logistics, marketing and sales, and service.

Activities that support the primary activities, providing essential functions such as infrastructure, human resource management, technology development, and procurement.

A strategic advantage a company possesses that allows it to outperform its competitors. This can be based on cost, differentiation, or other factors.

A combination of goods or services that are used together to satisfy a need or want. They are often interdependent and enhance each other's value.

A company's interactions with its external environment. They are complex, dynamic systems with interactions between the organization and its surroundings.

A system that operates independently of its external environment. They are closed off and have no interaction with the outside world.

A feedback mechanism that allows a system to adjust its behavior based on the outcomes of its activities. It helps to improve efficiency and effectiveness.

The process of managing the flow of goods, services, and information from the beginning of the supply chain to the final customer.

Activities involved in receiving, storing, and distributing supplies for a company's operations.

Moving raw materials or goods from the supplier to the company's warehouse or production facility.

Managing the movement and storage of materials within a company's facility.

Storing and managing inventory to meet production and delivery needs.

Controlling the quantity and quality of inventory to minimize waste and ensure timely deliveries.

Ensuring that incoming supplies meet quality standards.

Managing the return of defective products or customer returns.

An open system views a company as interconnected with its environment. It constantly exchanges resources, information, and energy with its surroundings, like taking in raw materials and releasing finished products.

Business administration is a practical discipline that combines knowledge from different fields, such as management, economics, and marketing, to help businesses run efficiently and effectively. It's focused on making real-world decisions.

The value chain is a business model that outlines all the steps a company takes to create and deliver a product or service. It highlights each activity, from acquiring raw materials to selling to the customer.

Procurement refers to all the activities involved in acquiring goods and services for a company's operations. This includes planning, sourcing, and purchasing.

Value activities encompass all the actions a company takes to create or add value to its products and services. This could include design, production, marketing, and customer service.

Companies create value by combining production factors in a unique way to offer products or services that are valued by customers.

A company is a distinct legal entity, characterized as a legal person, with the ability to enter contracts, own assets, and sue or be sued.

Outbound logistics refers to the process of managing the flow of goods and information from a company's warehouse to its end customers, including activities like storage, order fulfillment, and delivery.

Outbound logistics involves various activities, such as storing finished goods, handling materials, fulfilling orders, managing inventory, and scheduling deliveries.

The outbound logistics process starts with receiving an order, sends it to the warehouse management system, and then picks and packs the goods. The goods are then transported to distribution centers and finally delivered to the customer by delivery drivers.

Optimizing outbound logistics aims to improve efficiency and effectiveness in the flow of goods and information to reduce costs, enhance customer satisfaction, and ensure timely deliveries.

In outbound logistics, goods, information, and money flow between different stages, starting from production and ending with customer delivery.

The 'last mile' in outbound logistics refers to the final stage of delivery where goods are transported from a distribution center or delivery hub to the customer's location.

Optimizing the last mile can significantly impact efficiency and customer satisfaction by minimizing delivery time, reducing costs, and improving the delivery experience.

Outbound logistics plays a crucial role in fulfilling customer orders, ensuring product availability, and maintaining customer satisfaction.

The six 'Rights' of Logistics are a framework for ensuring efficient and effective logistics processes. It focuses on delivering the RIGHT GOODS, in the RIGHT QUANTITIES, in the RIGHT CONDITION, to the RIGHT PLACE, at the RIGHT TIME, and for the RIGHT COST.

Inbound logistics focuses on the efficient management of resources and materials coming INTO a company. It includes activities like receiving, storing, and distributing raw materials or components to meet the production needs.

Operations encompass all the activities involved in transforming inputs into final products or services. This includes processes like manufacturing, assembly, quality control, packaging, and maintenance.

Starbucks is an example of a company that relies heavily on outbound logistics. They have a direct-to-consumer approach with minimal intermediaries, making it crucial for them to manage the efficient distribution of products to their numerous retail locations.

In contrast to a traditional franchise model, Starbucks uses a licensing system for several of its stores globally, allowing them to expand their reach without full ownership of each location. This strategy allows Starbucks to maintain brand control and consistency while leveraging the resources of their licensees.

Starbucks' operations are focused on providing a unique customer experience, serving a wide variety of coffee drinks and other products. This includes managing baristas, maintaining multiple types of stores, and ensuring consistent quality across all locations.

Starbucks' business model emphasizes creating revenue from both company-owned and licensed stores. This distribution of revenue highlights their strategic approach in expanding their reach and generating profits.