Orientation to Professional Process Study Guide
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Questions and Answers

What is a key consequence of the interdependence within healthcare organizations?

  • Increased competition among healthcare providers
  • Improved collaboration for patient care (correct)
  • Isolation of departments leading to inefficiencies
  • Greater reliance on third-party payers for decisions
  • Which aspect is NOT typically included in a personal ethics framework within a professional setting?

  • Family values
  • Market competitiveness (correct)
  • Cultural beliefs
  • Organizational guidelines
  • What is the purpose of Continuous Quality Improvement (CQI) in healthcare?

  • To enforce strict guidelines without flexibility
  • To emphasize patient complaints over satisfaction
  • To promote ongoing enhancements in processes and patient outcomes (correct)
  • To reduce the number of staff in a facility
  • What is a critical factor to consider when addressing cultural competence in healthcare?

    <p>Awareness of differences and the need for knowledge acquisition</p> Signup and view all the answers

    What is the significance of performance evaluations in a healthcare setting?

    <p>To review staff improvement and development over time</p> Signup and view all the answers

    Which of the following best describes the purpose of the Affordable Care Act?

    <p>To expand healthcare coverage and increase access to services</p> Signup and view all the answers

    How do soft skills differ from hard skills in a healthcare context?

    <p>Hard skills are technical abilities required for job performance</p> Signup and view all the answers

    What can be a challenging aspect of working with different generations in healthcare?

    <p>Conflicts arising from differing values and perspectives</p> Signup and view all the answers

    Study Notes

    Orientation to Professional Process Study Guide

    • Total Questions: 72
    • Short Answers: 45 (3 points each)
    • True/False: 10 (2 points each)
    • Discussion: 1 (1 point)
    • Matching: 12 (2 points each)
    • "What If" Scenarios: 4 (5 points each)

    Topics

    • Benefits of Healthcare: Insurance, security, cross-training (technical skills)

    • Soft Skills vs. Hard Skills: Interpersonal skills vs. technical skills

    • Baby Boomers in Healthcare: Roles, retiring jobs, patient safety, and how that relates

    • Quality Improvement: Essential events, accident injuries, relationship to patient safety

    • Electronic Health Records (EHR): Lesser wait times, interdependence, system perspective

    • HIPAA and Social Media: Information sharing, photography restrictions

    • Work Ethics: Importance of work ethic. Personal ethics vs organizational

    • Ethics: Right or wrong, personal ethics v. professional/ organizational

    • Performance Evaluation: Annual evaluations, self-improvement

    • Character: How character affects patient care and trust

    • Reputation: How others see you

    • Communication: How communication impacts patient care. Body language

    • Cultural Competence: Understanding different cultures and avoiding biases

    • Intergenerational Communication: Potential problems and conflict, cultural differences

    • Internship/Practicum: Journal, note-taking, company approvals, contracts

    • Career Advancement: Steps needed to move up, experiences

    • Résumé and Cover Letter: Importance and how to build materials to prepare for a career

    • Pre-employment Assessments: Evaluate skills and ability

    • Quality Improvement (CQI)/ Continuous Quality Improvement: Ethical report

    • Whistleblowing: Identifying and reporting unethical behavior.

    • Compliance: Following procedures and rules.

    • Critical Thinking: Using evidence and reasoning to reach solutions

    • Affordable Care Act (ACA): Study plan includes ACA compliance

    • Primary Care Doctor Referrals: Terms, generalizations based on data

    • Morals & Values: Beliefs on what is right/wrong , Character, reputation

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    Description

    Prepare for the Orientation to Professional Process with this comprehensive study guide. It covers key topics such as healthcare benefits, skill sets, ethical considerations, and patient safety to help you succeed. Test your knowledge through various question formats including short answers, true/false, and discussion scenarios.

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