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a formal statement of an organization’s values and ethical rules
code of ethics
is more than simply issuing instructions and telling people what to do. It is being aware of what people need to be able to do, guiding them in how to do it and encouraging them to do it well
coaching
a relationship in which those with experience and knowledge facilitate and support those with less experience and knowledge
mentoring
an organized developmental activity aimed at imparting information and instructions to improve performance and help the learner to attain the required level of knowledge or skill
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a nine-stage process that encourages all members of a team to participate in planning the actions to be taken to complete a task
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a technique that enables the members of a group to work as individuals to think about and present new ideas
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when trust, cooperation and compatibility exist between the leader and members
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