Organizational Systems and Structures

<p>Breaking old behavior patterns (D)</p> Signup and view all the answers

<p>Limited focus of change (D)</p> Signup and view all the answers

<p>To provide the worker with autonomy and responsibility (A)</p> Signup and view all the answers

<p>Intrinsic motivation (C)</p> Signup and view all the answers

<p>Describing attributes of jobs that influence motivation (D)</p> Signup and view all the answers

<p>Stimulating innovation (B)</p> Signup and view all the answers

<p>Structural inertia (B)</p> Signup and view all the answers

<p>Dividing work activities into separate job tasks (B)</p> Signup and view all the answers

<p>Concentration of decision-making at a single point (C)</p> Signup and view all the answers

<p>Chain of command (A)</p> Signup and view all the answers

<p>More efficient cost management (B)</p> Signup and view all the answers

<p>By organizing jobs based on the location served (C)</p> Signup and view all the answers

<p>Involves explicit job descriptions and procedures (D)</p> Signup and view all the answers

<p>Greater employee empowerment (A)</p> Signup and view all the answers

<p>Subordinates should have only one direct superior (B)</p> Signup and view all the answers

<p>Centralized authority and a flat hierarchy (B)</p> Signup and view all the answers

<p>Decentralization of authority (A)</p> Signup and view all the answers

<p>Team structure (D)</p> Signup and view all the answers

<p>Clear procedures and responsibilities (C)</p> Signup and view all the answers

<p>Establishing relationships outside assigned groups (A)</p> Signup and view all the answers

<p>Mechanistic structure (A)</p> Signup and view all the answers

<p>Enhanced knowledge worker productivity (B)</p> Signup and view all the answers

<p>Employee tenure (B)</p> Signup and view all the answers

<p>Informal culture (D)</p> Signup and view all the answers

<p>JB Hunt (C)</p> Signup and view all the answers

<p>By facilitating the learning of culture among members (C)</p> Signup and view all the answers

<p>Core organization that outsources major functions (B)</p> Signup and view all the answers

<p>Similarity among group members (A)</p> Signup and view all the answers

Dividing work activities into separate job tasks; the division of labor.

Grouping jobs together based on a shared function, product, geography, process, or customer.

The unbroken line of authority from top to bottom of an organization, showing who reports to whom.

The number of subordinates a manager directly supervises.

Decision-making authority concentrated at higher levels of the organization.

Decision-making authority delegated to lower levels.

The degree to which jobs within an organization are standardized; the extent of rules and procedures.

The formal way a company divides, groups, and coordinates jobs.

The process of employees leaving an organization.

Ways organizations introduce new members to their culture (stories, rituals, symbols, language).

Repetitive activities reinforcing organizational values.

Forces that encourage change in an organization.

Forces that discourage change and maintain status quo.

A model for organizational change: unfreezing, changing, refreezing.

Model describing job design factors, like skill variety, task identity, and autonomy, affecting employee motivation.

Motivation from external rewards (e.g., money).

Motivation from internal factors (e.g., enjoyment of the job).

Periodically shifting employees between tasks.

A structure with centralized authority, a flat hierarchy, few rules, and low work specialization.

A structure with decentralized authority, team-based departmentalization, and ambiguity in roles to encourage cooperation and quick responses.

A structure with high work specialization, departmentalization, tall hierarchy, and high formalization.

Relationships formed outside of a person's formally assigned groups.

Shared perceptions and beliefs among members of an organization.

Focuses on knowledge worker productivity and organizational citizenship behaviors (OCBs).

Focuses on manual productivity; mechanistic structure; formalization is important

Small retail store; mom and pop-style businesses.

Google; flexible and adaptable organizations.

JB Hunt; truck drivers; highly structured and organized.

Groups people with similar skills and tasks together.

Groups people based on product, area, or customer.

Fewer structural constraints lead to more worker control.