Organizational Structures and Management Levels
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Questions and Answers

What defines structure in a business organization?

  • The public purposes for which it is formed
  • The income earned for owners
  • Only the organization chart
  • All the people, positions, procedures, processes, culture, technology and related elements (correct)

    • Why must an organization change its structure when changing its strategy?

  • To increase income for owners
  • To maintain the old strategy
  • To ensure alignment with the new strategy (correct)
  • To support public purposes

    • What happens if an organization changes its structure but not its strategy?

  • The organization will achieve its mission and goals
  • The strategy will change to fit the new structure (correct)
  • The organization will earn more income for owners
  • The structure will remain aligned with the old strategy

    • What supports strategy in an organization?

    <p>Structure</p> Signup and view all the answers

    What does organizational structure determine?

    <p>Decision-making, work completion, and product efficiency</p> Signup and view all the answers

    What is the impact of a wide span of control in a flat structure?

    <p>Fast information flow and increased employee satisfaction</p> Signup and view all the answers

    What does centralization entail in organizational structure?

    <p>Retention of decision-making authority by a high-level manager</p> Signup and view all the answers

    What is a characteristic of bureaucracy in organizational structure?

    <p>Clear rules, lines of authority, and high specialization</p> Signup and view all the answers

    What does authority indicate in organizational structure?

    <p>The right or power assigned to a job holder to achieve organizational objectives</p> Signup and view all the answers

    What is the purpose of developing an organizational structure?

    <p>Defining the framework around which the business operates and providing guidance to all employees</p> Signup and view all the answers

    What is the impact of decentralization on lower-level employees?

    <p>Improved motivation and morale</p> Signup and view all the answers

    What sets an upper limit on subordinates one person can supervise effectively?

    <p>Span of control</p> Signup and view all the answers

    What creates formal lines of authority and specifies reporting relationships?

    <p>Chain of command</p> Signup and view all the answers

    What does responsibility indicate in organizational structure?

    <p>The duty assigned to a position</p> Signup and view all the answers

    What is true about tall structures in organizational settings?

    <p>Faster at problem resolution due to hierarchical structure</p> Signup and view all the answers

    What distinguishes teams from groups?

    <p>Teams are interdependent, while groups can exist without interdependence</p> Signup and view all the answers

    What characterizes temporary teams?

    <p>Task forces and product development teams</p> Signup and view all the answers

    What has been shown to increase job satisfaction and self-esteem in teams?

    <p>Self-managed teams empowered with a team leader</p> Signup and view all the answers

    What is a recommended team size to avoid coordination and interaction challenges?

    <p>Between two to twenty members</p> Signup and view all the answers

    What influences responses to incentives, organizational structure, and business strategies?

    <p>Team composition and diversity</p> Signup and view all the answers

    Which managers focus on controlling and directing management functions?

    <p>First-level managers</p> Signup and view all the answers

    What are the stages of group development according to Bruce Tuckman?

    <p>Forming, storming, norming, performing, and adjourning</p> Signup and view all the answers

    What is the defining characteristic that differentiates groups from teams?

    <p>Collaborative action and a common goal for teams</p> Signup and view all the answers

    What is crucial for effective management according to the text?

    <p>Basic supervision, motivation, career planning, performance feedback, and group dynamics</p> Signup and view all the answers

    What occurs during the norming stage of group development?

    <p>Resolving differences, appreciating strengths, respecting leadership, and progressing towards goals</p> Signup and view all the answers

    What type of organizations have more motivation and involvement according to the text?

    <p>Team-based organizations</p> Signup and view all the answers

    What is the role of first-level managers in shaping a company's image?

    <p>Direct contact with employees helps shape the company's image.</p> Signup and view all the answers

    What is the primary focus of middle-level managers?

    <p>Strategic planning and goal setting.</p> Signup and view all the answers

    What is a characteristic of informal groups in organizations?

    <p>Unprescribed by the formal organization.</p> Signup and view all the answers

    What is a challenge posed by the adjourning stage of group development?

    <p>Uncertainty about future prospects for team members.</p> Signup and view all the answers

    What is an advantage of team-based organizations according to the text?

    <p>More motivation and achievement than individuals due to coordination in teams.</p> Signup and view all the answers

    What type of structure divides the organization around processes like research, manufacturing, and sales?

    <p>Process structure</p> Signup and view all the answers

    Which type of structure is a hybrid of functional and divisional structures?

    <p>Matrix structure</p> Signup and view all the answers

    What do organizational charts visually depict?

    <p>Structure, roles, responsibilities, and relationships within an organization</p> Signup and view all the answers

    In which type of structure can coordination and communication between departments be restricted due to separate working units?

    <p>Functional structure</p> Signup and view all the answers

    What are the three levels of managers in organizations?

    <p>First-level, middle-level, and top-level managers</p> Signup and view all the answers

    What specific responsibilities do top-level managers have?

    <p>Overseeing all departments, developing goals and strategic plans, mobilizing outside resources</p> Signup and view all the answers

    What is a characteristic of matrix organizations?

    <p>They can be weak, strong, or balanced.</p> Signup and view all the answers

    What do middle-level managers execute?

    <p>Strategic plans</p> Signup and view all the answers

    What is the focus of divisional structure?

    <p>Separate smaller organizations for different products or market areas</p> Signup and view all the answers

    What is the main concern regarding functional structures?

    <p>Lack of clear communication between departments</p> Signup and view all the answers

    What do top-level managers oversee?

    <p>All departments</p> Signup and view all the answers

    What is a characteristic of organizational charts?

    <p>Depicting roles within an organization</p> Signup and view all the answers

    Study Notes

    Organizational Structures and Management Levels

    • Functional structure can restrict coordination and communication between departments due to separate working units
    • Divisional structure is used in larger companies with separate smaller organizations for different products or market areas
    • Process structure divides the organization around processes like research, manufacturing, and sales, focusing on customer satisfaction
    • Matrix structure is a hybrid of functional and divisional structures, creating power struggles and requiring clear communication
    • Matrix organizations can be weak, strong, or balanced, each with specific characteristics and levels of control
    • Organizational charts visually depict the structure, roles, responsibilities, and relationships within an organization
    • Organizational charts can represent the entire organization or specific departments or units
    • There are three levels of managers in organizations: first-level, middle-level, and top-level managers
    • Each level of managers has specific responsibilities and job titles
    • Top-level managers oversee all departments, develop goals and strategic plans, and mobilize outside resources
    • Middle-level managers are responsible for the functioning of their department, execute plans, and provide guidance to lower-level managers
    • Middle-level managers design and implement effective work systems, monitor group-level performance, and resolve problems within work groups

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    Description

    This quiz covers different organizational structures such as functional, divisional, process, and matrix structures. It also delves into the roles and responsibilities of three levels of managers: first-level, middle-level, and top-level managers.

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