43 Questions
What defines structure in a business organization?
All the people, positions, procedures, processes, culture, technology and related elements
Why must an organization change its structure when changing its strategy?
To ensure alignment with the new strategy
What happens if an organization changes its structure but not its strategy?
The strategy will change to fit the new structure
What supports strategy in an organization?
Structure
What does organizational structure determine?
Decision-making, work completion, and product efficiency
What is the impact of a wide span of control in a flat structure?
Fast information flow and increased employee satisfaction
What does centralization entail in organizational structure?
Retention of decision-making authority by a high-level manager
What is a characteristic of bureaucracy in organizational structure?
Clear rules, lines of authority, and high specialization
What does authority indicate in organizational structure?
The right or power assigned to a job holder to achieve organizational objectives
What is the purpose of developing an organizational structure?
Defining the framework around which the business operates and providing guidance to all employees
What is the impact of decentralization on lower-level employees?
Improved motivation and morale
What sets an upper limit on subordinates one person can supervise effectively?
Span of control
What creates formal lines of authority and specifies reporting relationships?
Chain of command
What does responsibility indicate in organizational structure?
The duty assigned to a position
What is true about tall structures in organizational settings?
Faster at problem resolution due to hierarchical structure
What distinguishes teams from groups?
Teams are interdependent, while groups can exist without interdependence
What characterizes temporary teams?
Task forces and product development teams
What has been shown to increase job satisfaction and self-esteem in teams?
Self-managed teams empowered with a team leader
What is a recommended team size to avoid coordination and interaction challenges?
Between two to twenty members
What influences responses to incentives, organizational structure, and business strategies?
Team composition and diversity
Which managers focus on controlling and directing management functions?
First-level managers
What are the stages of group development according to Bruce Tuckman?
Forming, storming, norming, performing, and adjourning
What is the defining characteristic that differentiates groups from teams?
Collaborative action and a common goal for teams
What is crucial for effective management according to the text?
Basic supervision, motivation, career planning, performance feedback, and group dynamics
What occurs during the norming stage of group development?
Resolving differences, appreciating strengths, respecting leadership, and progressing towards goals
What type of organizations have more motivation and involvement according to the text?
Team-based organizations
What is the role of first-level managers in shaping a company's image?
Direct contact with employees helps shape the company's image.
What is the primary focus of middle-level managers?
Strategic planning and goal setting.
What is a characteristic of informal groups in organizations?
Unprescribed by the formal organization.
What is a challenge posed by the adjourning stage of group development?
Uncertainty about future prospects for team members.
What is an advantage of team-based organizations according to the text?
More motivation and achievement than individuals due to coordination in teams.
What type of structure divides the organization around processes like research, manufacturing, and sales?
Process structure
Which type of structure is a hybrid of functional and divisional structures?
Matrix structure
What do organizational charts visually depict?
Structure, roles, responsibilities, and relationships within an organization
In which type of structure can coordination and communication between departments be restricted due to separate working units?
Functional structure
What are the three levels of managers in organizations?
First-level, middle-level, and top-level managers
What specific responsibilities do top-level managers have?
Overseeing all departments, developing goals and strategic plans, mobilizing outside resources
What is a characteristic of matrix organizations?
They can be weak, strong, or balanced.
What do middle-level managers execute?
Strategic plans
What is the focus of divisional structure?
Separate smaller organizations for different products or market areas
What is the main concern regarding functional structures?
Lack of clear communication between departments
What do top-level managers oversee?
All departments
What is a characteristic of organizational charts?
Depicting roles within an organization
Study Notes
Organizational Structures and Management Levels
- Functional structure can restrict coordination and communication between departments due to separate working units
- Divisional structure is used in larger companies with separate smaller organizations for different products or market areas
- Process structure divides the organization around processes like research, manufacturing, and sales, focusing on customer satisfaction
- Matrix structure is a hybrid of functional and divisional structures, creating power struggles and requiring clear communication
- Matrix organizations can be weak, strong, or balanced, each with specific characteristics and levels of control
- Organizational charts visually depict the structure, roles, responsibilities, and relationships within an organization
- Organizational charts can represent the entire organization or specific departments or units
- There are three levels of managers in organizations: first-level, middle-level, and top-level managers
- Each level of managers has specific responsibilities and job titles
- Top-level managers oversee all departments, develop goals and strategic plans, and mobilize outside resources
- Middle-level managers are responsible for the functioning of their department, execute plans, and provide guidance to lower-level managers
- Middle-level managers design and implement effective work systems, monitor group-level performance, and resolve problems within work groups
This quiz covers different organizational structures such as functional, divisional, process, and matrix structures. It also delves into the roles and responsibilities of three levels of managers: first-level, middle-level, and top-level managers.
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