Organizational Structure and Design Quiz
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Questions and Answers

What type of environment favors decentralization according to the text?

  • Simple and predictable
  • Limited and rigid
  • Complex and uncertain (correct)
  • Stable and unchanging
  • Which of the following is NOT a factor that influences the amount of centralization?

  • Lower-level managers want a voice in decisions
  • Highly formalized jobs (correct)
  • Significance of decisions
  • Corporate culture openness
  • What does low formalization within an organization imply about employee behavior?

  • Employees must strictly follow predefined rules
  • Employees have significant discretion in their work (correct)
  • Employee behavior is closely monitored
  • Employee behavior is highly unpredictable
  • In which scenario is centralization likely favored based on the text?

    <p>Company strategies depend on managers retaining say over what happens</p> Signup and view all the answers

    When are highly formalized jobs most likely to be present in an organization?

    <p>When jobs need little discretion in task execution</p> Signup and view all the answers

    What type of organizational structure is most effective in stable and simple environments?

    <p>Mechanistic</p> Signup and view all the answers

    In Woodward's classification, which type of technology is associated with organic organizations?

    <p>Process production</p> Signup and view all the answers

    What type of structure is needed for an organization focusing on tightly controlling costs?

    <p>Mechanistic</p> Signup and view all the answers

    As an organization grows larger, what tends to change in its structure?

    <p>Rules and regulations increase</p> Signup and view all the answers

    Which type of environment is best suited for an organic organizational structure?

    <p>Dynamic and complex</p> Signup and view all the answers

    When an organization imitates market leaders to maximize profitability, what elements are required in its structure according to the text?

    <p>Organic and mechanistic elements</p> Signup and view all the answers

    What is the main purpose of work specialization in organizational structure?

    <p>To divide tasks into specific jobs completed by different individuals</p> Signup and view all the answers

    What are some potential negative outcomes of overspecialization in an organization?

    <p>Increased absenteeism and higher turnover</p> Signup and view all the answers

    Which of the following is NOT a key element in organizational design decisions?

    <p>Budget allocation</p> Signup and view all the answers

    What does departmentalization involve in organizational design?

    <p>Grouping jobs into units based on some reasonable scheme</p> Signup and view all the answers

    Why is a proper chain of command crucial in organizational design?

    <p>To establish lines of authority and responsibility</p> Signup and view all the answers

    How does centralization differ from decentralization in organizational design?

    <p>Centralization involves decision-making by top management, while decentralization allows decision-making at lower levels.</p> Signup and view all the answers

    What is a key advantage of a boundaryless structure?

    <p>High responsiveness</p> Signup and view all the answers

    In a team structure, what is the composition of the entire organization?

    <p>Work groups or self-managed teams</p> Signup and view all the answers

    What characterizes a matrix or project structure?

    <p>Continuous work on projects with different managers</p> Signup and view all the answers

    What is the primary aim of a boundaryless organization?

    <p>Breaking down external barriers</p> Signup and view all the answers

    What type of organizational design eliminates the chain of command and uses empowered teams instead of departments?

    <p>Boundaryless organization</p> Signup and view all the answers

    Which organizational structure type draws on talent wherever it is found and is highly flexible?

    <p>Boundaryless structure</p> Signup and view all the answers

    What type of organization consists of a small core of full-time employees and hires specialists temporarily?

    <p>Virtual Organization</p> Signup and view all the answers

    In a network organization, what does the small core organization do with its major business functions?

    <p>Outsources them</p> Signup and view all the answers

    What type of organization uses outside suppliers to provide product components for its final assembly operations?

    <p>Modular Organization</p> Signup and view all the answers

    What are the characteristics of a learning organization?

    <p>Open team-based structure, extensive information sharing, supportive leadership, strong culture of shared values</p> Signup and view all the answers

    Which organizational design challenge involves managing the cultural implications of design elements?

    <p>Managing Global Structural Issues</p> Signup and view all the answers

    What is the key practice that helps an organization continuously learn, adapt, and change?

    <p>Knowledge management by employees</p> Signup and view all the answers

    Study Notes

    Factors Influencing Centralization and Decentralization

    • Complex and uncertain environment favors decentralization
    • Lower-level managers being capable and experienced in decision-making favors decentralization
    • Lower-level managers wanting a voice in decisions favors decentralization
    • Significant decisions favor decentralization
    • Open corporate culture favors decentralization
    • Geographically dispersed companies favor decentralization

    Formalization

    • Highly formalized jobs offer little discretion over what is to be done
    • Low formalization means fewer constraints on how employees do their work

    Organizational Design Types

    • Virtual Organization: a small core of full-time employees with temporary hires for opportunities
    • Network Organization: a small core organization that outsources major business functions
    • Modular Organization: a manufacturing organization that uses outside suppliers for product components

    Organizational Design Challenges

    • Keeping employees connected in a dispersed and mobile workforce
    • Building a learning organization
    • Managing global structural issues and cultural implications

    The Learning Organization

    • An organization that continuously learns, adapts, and changes through knowledge management
    • Characteristics: open team-based organization design, extensive information sharing, leadership with a shared vision, and a strong culture of shared values and trust

    Strategy and Structure

    • Achievement of strategic goals is facilitated by changes in organizational structure
    • Cost minimization requires a mechanistic structure
    • Imitation requires both organic and mechanistic elements in the organization's structure

    Size and Structure

    • As an organization grows, its structure tends to change from organic to mechanistic with increased specialization, departmentalization, centralization, and rules

    Technology and Structure

    • Organizations adapt their structures to their technology
    • Woodward's classification: unit production, mass production, and process production
    • Routine technology = mechanistic organizations, non-routine technology = organic organizations

    Environmental Uncertainty and Structure

    • Mechanistic structures are effective in stable and simple environments
    • Organic structures are better suited for dynamic and complex environments

    Contemporary Organizational Designs

    • Boundaryless Structure: highly flexible and responsive, draws on talent wherever it's found
    • Team Structures: the entire organization is made up of work groups or self-managed teams of empowered employees
    • Matrix and Project Structures: specialists from different functional departments are assigned to work on projects led by project managers
    • Boundaryless Organization: an flexible and unstructured organizational design that breaks down external barriers between the organization and its customers and suppliers

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    Description

    Test your knowledge about organizational structure and design, including key elements such as work specialization, departmentalization, chain of command, span of control, centralization, decentralization, and formalization. Learn about the purposes of organizing and how it divides work into specific jobs and departments.

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