Organization Design: Six Key Elements Quiz

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32 Questions

What is the purpose of organizational design?

To group common work activities together

What does work specialization involve?

Dividing work activities into separate job tasks

What is departmentalization in organizational design?

Grouping common work activities together

What does the chain of command clarify?

Who reports to whom

What concept helps employees with questions like 'Who do I report to' and 'Who do I go to if I have a problem'?

Chain of command

What is the purpose of authority, responsibility, and unity of command in understanding the chain of command?

To clarify reporting relationships

What does authority refer to in a managerial position?

The rights to direct the work of employees

What is responsibility in the context of management?

The obligation to perform assigned duties

What does unity of command state?

A person should report to only one manager

What does span of control refer to in management?

The number of employees a manager can efficiently manage

What is centralization in the context of organizational decision making?

The degree to which decision making takes place at upper levels of the organization

What does formalization refer to in an organization's context?

The extent to which employee behavior is guided by rules and procedures

What type of organization design is rigid and tightly controlled?

Mechanistic organization

What does staff authority refer to in management?

Positions created to support, assist, and advise those holding line authority

What does decentralization refer to in organizational decision making?

The degree to which lower-level employees provide input or make decisions

What determines the efficiency and effectiveness of a manager's span of control?

The number of employees a manager can efficiently and effectively manage

Which element of organizational design involves dividing work activities into separate job tasks?

Work Specialization

What is the term for grouping common work activities back together after deciding what job tasks will be done and by whom?

Departmentalization

Which concept encompasses the line of authority extending from upper organizational levels to lower levels and clarifies who reports to whom?

Chain of Command

What helps employees with questions about 'Who do I report to' and 'Who do I go to if I have a problem'?

Chain of Command

Which element of the chain of command clarifies who reports to whom?

Unity of Command

What ensures that each employee has only one direct supervisor in the chain of command?

Unity of Command

Which concept is the natural result of combining the six elements of structure and is an organizational design that is rigid and tightly controlled?

Mechanistic organization

What term refers to how standardized an organization’s jobs are and the extent to which employee behavior is guided by rules and procedures?

Formalization

In organizational decision making, what does decentralization refer to?

The degree to which lower-level employees provide input or actually make decisions.

What ensures that each employee has only one direct supervisor in the chain of command?

Unity of command

In the context of management, what does staff authority refer to?

Supporting, assisting, and advising those holding line authority.

What is the term for grouping common work activities back together after deciding what job tasks will be done and by whom?

Departmentalization

What does responsibility refer to when managers use their authority to assign work to employees?

The obligation or expectation for employees to perform assigned duties.

'Unity of command' states that a person should report to only one manager in order to prevent:

Conflicting demands from multiple bosses.

'Span of control' refers to:

The number of employees a manager can efficiently and effectively manage.

What determines the efficiency and effectiveness of a manager's span of control?

Span of control

Test your knowledge of the six key elements in organizational design with this quiz. Explore concepts like work specialization, departmentalization, chain of command, span of control, centralization and decentralization, and formalization.

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