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How does the concept of dependence influence power relationships?
How does the concept of dependence influence power relationships?
Dependence is crucial in power dynamics, as one can only exert power over another if they control something that the other desires.
What are the three bases of formal power?
What are the three bases of formal power?
The three bases of formal power are coercive power, reward power, and legitimate power.
Identify the two bases of personal power.
Identify the two bases of personal power.
The two bases of personal power are expert power and referent power.
Contrast the focus of leadership and power.
Contrast the focus of leadership and power.
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Why are personal sources of power considered more effective than formal sources?
Why are personal sources of power considered more effective than formal sources?
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What can be the consequences of the abuse of power in organizations?
What can be the consequences of the abuse of power in organizations?
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How do political behaviors manifest in organizations?
How do political behaviors manifest in organizations?
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What defines sexual harassment in the workplace?
What defines sexual harassment in the workplace?
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What responsibilities do managers have regarding sexual harassment?
What responsibilities do managers have regarding sexual harassment?
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List two key policies that should be included in a sexual harassment policy.
List two key policies that should be included in a sexual harassment policy.
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How can managers reassure employees about making complaints regarding sexual harassment?
How can managers reassure employees about making complaints regarding sexual harassment?
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What actions should managers take after receiving a harassment complaint?
What actions should managers take after receiving a harassment complaint?
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What does political behavior in organizations refer to?
What does political behavior in organizations refer to?
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Give an example of a political behavior in the workplace.
Give an example of a political behavior in the workplace.
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What role does whistle-blowing play in organizational politics?
What role does whistle-blowing play in organizational politics?
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How can managers help raise awareness about sexual harassment?
How can managers help raise awareness about sexual harassment?
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Why is it important for managers to include legal and human resource departments during harassment investigations?
Why is it important for managers to include legal and human resource departments during harassment investigations?
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Identify one key tactic used for upward influence.
Identify one key tactic used for upward influence.
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What is the primary tactic for downward influence?
What is the primary tactic for downward influence?
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Name a tactic used in lateral influence.
Name a tactic used in lateral influence.
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How do individualistic countries view power?
How do individualistic countries view power?
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What impacts the effectiveness of influence tactics?
What impacts the effectiveness of influence tactics?
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Describe a cultural factor that affects power tactics in organizations.
Describe a cultural factor that affects power tactics in organizations.
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What is a negative consequence of holding power?
What is a negative consequence of holding power?
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How does the General Dependency Postulate relate to power dynamics?
How does the General Dependency Postulate relate to power dynamics?
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Can power have positive effects? Provide a brief explanation.
Can power have positive effects? Provide a brief explanation.
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What are the key factors that create dependence in power relationships?
What are the key factors that create dependence in power relationships?
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List a tactic associated with ingratiation.
List a tactic associated with ingratiation.
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What results from power leading individuals to prioritize their own interests?
What results from power leading individuals to prioritize their own interests?
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Explain why coercive power can be damaging in relationships.
Explain why coercive power can be damaging in relationships.
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What influence tactic is often perceived as least effective and why?
What influence tactic is often perceived as least effective and why?
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How do rational persuasion and inspirational appeals affect power dynamics?
How do rational persuasion and inspirational appeals affect power dynamics?
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Why is legitimacy an important tactic in influencing others?
Why is legitimacy an important tactic in influencing others?
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Describe the role of consultation as an influence tactic.
Describe the role of consultation as an influence tactic.
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What is defensive behavior in the context of organizational politics?
What is defensive behavior in the context of organizational politics?
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What is the impact of coalitions in power dynamics?
What is the impact of coalitions in power dynamics?
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How does the concept of nonsubstitutability contribute to dependence?
How does the concept of nonsubstitutability contribute to dependence?
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How does impression management play a role in political behavior within organizations?
How does impression management play a role in political behavior within organizations?
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What is scapegoating and how does it function as a defensive behavior?
What is scapegoating and how does it function as a defensive behavior?
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Can you name two practices individuals engage in to avoid blame during organizational politics?
Can you name two practices individuals engage in to avoid blame during organizational politics?
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What does the term 'self-protection' refer to in the context of organizational change?
What does the term 'self-protection' refer to in the context of organizational change?
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Study Notes
Organizational Behavior - Chapter 13: Power and Politics
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Power is the capacity of one person (A) to influence another (B), making B act according to A's desires. Power exists but may not be used. Crucially, power stems from dependence; A has power over B if B depends on A for something B desires.
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Power is a function of dependence. Dependence, in turn, is inversely related to available alternative sources.
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Leadership utilizes power to achieve group goals. Goal compatibility is not necessary, but dependence is. Leadership research focuses on leadership style, and the influence is often downward.
Learning Objectives
- Contrast leadership and power.
- Explain the three bases of formal power and two bases of personal power.
- Explain the role of dependence in power relationships.
- Identify power or influence tactics and their contingencies (situational factors that affect effectiveness).
- Identify the causes and consequences of power abuse.
- Describe how politics work in organizations.
- Identify the causes, consequences, and ethics of political behavior
Formal Power
- Coercive Power: Based on fear of punishment or retribution.
- Reward Power: Based on the ability to offer rewards.
- Legitimate Power: Based on formal position or authority.
Personal Power
- Expert Power: Based on knowledge or skill.
- Referent Power: Based on personal qualities or charisma.
Which Power Bases are Most Effective?
- Personal sources (expert & referent) are generally more effective than formal sources (reward & legitimate).
- Coercive power can be damaging.
The General Dependency Postulate
- Power is gained when someone (A) has something others (B) need, and A alone controls that resource. Dependence increases as alternatives decrease.
What Creates Dependence?
- Importance of the resource.
- Scarcity of the resource.
- Non-substitutability of the resource.
Influence Tactics
- Legitimacy
- Rational persuasion
- Inspirational appeals
- Consultation
- Exchange
- Personal appeals
- Ingratiation
- Pressure
- Coalitions
Contingency Factors for Influence Tactics
- Rational persuasion, inspirational appeals, and consultation are best when the audience is interested in the outcomes.
- Pressure tends not to be effective and can backfire.
- Ingratiation and legitimacy can lessen negative reactions.
Cultural Differences in Power Tactics
- Individualistic cultures value personalized power (used to advance individual goals).
- Collectivistic cultures emphasize power used for social good (helping others).
Political Skill & Tactics
- Political skill is the ability to influence others to achieve one's objectives. Politically skilled individuals tend to be more effective.
- Organizational cultures differ in warmth, formality, and support. Individuals fitting the culture have greater influence.
Power Abuse
- Power can lead to placing one's interests ahead of others.
- Powerful people react negatively to threats to their perceived competence.
- Power can lead to overconfidence in decision-making.
Sexual Harassment
- Any unwelcome sexual act that negatively affects employment and creates a hostile work environment.
- Managers are responsible for preventing a hostile environment, and their own protection as well.
Political Behavior in Organizations
- Political behavior are activities that are not required by a formal job but influence the distribution of resources within an organization.
- These activities include influencing decision-making, withholding information, spreading rumors, and whistle-blowing.
Causes & Consequences of Political Behavior
- Individual factors (self-monitoring, locus of control, personality) and organizational factors (resource allocation, promotion opportunities, trust) influence political behavior.
- Positive outcomes are rewards and punishments avoided. Negative outcomes can include decreased job satisfaction, stress, turnover, and decreased performance.
Defensive Behaviors
- Defensive behaviors may be used by individuals to avoid or mitigate perceived threats in organizations. Common examples include overconforming, buck-passing, playing dumb, stretching, stalling, bluffing, playing safe, justifying, scapegoating, misrepresenting, prevention, and self-protection..
Impression Management
- Impression management is where individuals attempt to control the impression others form of them.
- High self-monitors are typically skilled at impression management but perceptions may be false, or have costs.
Ethics of Political Behavior
- Essential questions for ethically navigating political behavior: Utility of the action, balancing the benefits against the potential harms, and conformity to equity standards.
Implications for Managers
- To gain power, increase others' dependence on you.
- Others will also be seeking to increase your dependence on them, so you need to balance those competing influences.
- Managers should consider the political skills of their employees, and help those employees understand the importance of political savvy in organizations.
- Be aware political assessments of behavior, allowing you to better predict and influence others.
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Description
This quiz explores the dynamics of power relationships within organizations, including the sources of formal and personal power, as well as the responsibilities of managers regarding sexual harassment. Delve into the political behaviors that manifest in workplaces and understand the consequences of power abuse. Test your knowledge on effective policies and actions to support a safe and respectful work environment.