Organizational Power and Sexual Harassment Quiz
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Questions and Answers

How does the concept of dependence influence power relationships?

Dependence is crucial in power dynamics, as one can only exert power over another if they control something that the other desires.

What are the three bases of formal power?

The three bases of formal power are coercive power, reward power, and legitimate power.

Identify the two bases of personal power.

The two bases of personal power are expert power and referent power.

Contrast the focus of leadership and power.

<p>Leadership focuses on downward influence on followers for group goals, while power is simply about the capacity to influence others, regardless of goals.</p> Signup and view all the answers

Why are personal sources of power considered more effective than formal sources?

<p>Personal sources, such as expert and referent power, are positively related to employee satisfaction and performance, unlike formal sources.</p> Signup and view all the answers

What can be the consequences of the abuse of power in organizations?

<p>The abuse of power can lead to decreased morale, increased turnover, and a toxic work environment.</p> Signup and view all the answers

How do political behaviors manifest in organizations?

<p>Political behaviors in organizations arise from individual efforts to influence others for personal gain or to gain power.</p> Signup and view all the answers

What defines sexual harassment in the workplace?

<p>Sexual harassment is any unwanted activity of a sexual nature that affects an individual's employment and creates a hostile work environment.</p> Signup and view all the answers

What responsibilities do managers have regarding sexual harassment?

<p>Managers are responsible for protecting employees from a hostile work environment and must ensure compliance with policies on sexual harassment.</p> Signup and view all the answers

List two key policies that should be included in a sexual harassment policy.

<p>Policies should define what constitutes sexual harassment and establish procedures for filing complaints.</p> Signup and view all the answers

How can managers reassure employees about making complaints regarding sexual harassment?

<p>Managers can reassure employees by ensuring that there will be no retaliation for issuing a complaint.</p> Signup and view all the answers

What actions should managers take after receiving a harassment complaint?

<p>Managers should investigate every complaint, including involving legal and human resources, and ensure that offenders are disciplined or terminated.</p> Signup and view all the answers

What does political behavior in organizations refer to?

<p>Political behavior refers to activities outside of one's formal role that influence the distribution of advantages within the organization.</p> Signup and view all the answers

Give an example of a political behavior in the workplace.

<p>Withholding information or spreading rumors are examples of political behavior in the workplace.</p> Signup and view all the answers

What role does whistle-blowing play in organizational politics?

<p>Whistle-blowing involves reporting unethical or illegal activities within the organization, which can influence organizational politics.</p> Signup and view all the answers

How can managers help raise awareness about sexual harassment?

<p>Managers can set up in-house seminars to educate employees about the issues surrounding sexual harassment.</p> Signup and view all the answers

Why is it important for managers to include legal and human resource departments during harassment investigations?

<p>Including legal and HR departments ensures that investigations are conducted fairly and comply with legal standards.</p> Signup and view all the answers

Identify one key tactic used for upward influence.

<p>Rational persuasion.</p> Signup and view all the answers

What is the primary tactic for downward influence?

<p>Inspirational appeals.</p> Signup and view all the answers

Name a tactic used in lateral influence.

<p>Consultation.</p> Signup and view all the answers

How do individualistic countries view power?

<p>As a means of advancing personal ends.</p> Signup and view all the answers

What impacts the effectiveness of influence tactics?

<p>Political skill.</p> Signup and view all the answers

Describe a cultural factor that affects power tactics in organizations.

<p>The culture's warmth or formality.</p> Signup and view all the answers

What is a negative consequence of holding power?

<p>Overconfident decision making.</p> Signup and view all the answers

How does the General Dependency Postulate relate to power dynamics?

<p>The General Dependency Postulate indicates that power arises when one controls valuable resources that others need, creating dependence.</p> Signup and view all the answers

Can power have positive effects? Provide a brief explanation.

<p>Yes, it can have positive effects.</p> Signup and view all the answers

What are the key factors that create dependence in power relationships?

<p>Dependence is created by the importance of the resource, its scarcity, and nonsubstitutability.</p> Signup and view all the answers

List a tactic associated with ingratiation.

<p>Personal appeals.</p> Signup and view all the answers

What results from power leading individuals to prioritize their own interests?

<p>Corruption of power.</p> Signup and view all the answers

Explain why coercive power can be damaging in relationships.

<p>Coercive power can damage relationships as it breeds resentment and a lack of trust among parties subjected to it.</p> Signup and view all the answers

What influence tactic is often perceived as least effective and why?

<p>Pressure is often perceived as least effective because it can backfire and create resistance rather than compliance.</p> Signup and view all the answers

How do rational persuasion and inspirational appeals affect power dynamics?

<p>Rational persuasion and inspirational appeals are effective tactics when the audience is highly interested in the outcomes, fostering positive engagement.</p> Signup and view all the answers

Why is legitimacy an important tactic in influencing others?

<p>Legitimacy is important because it helps reduce the negative reactions that can arise from commanding or dictating outcomes.</p> Signup and view all the answers

Describe the role of consultation as an influence tactic.

<p>Consultation involves engaging others in the decision-making process, which can increase their commitment and buy-in.</p> Signup and view all the answers

What is defensive behavior in the context of organizational politics?

<p>Defensive behavior refers to actions taken by individuals to protect themselves from negative outcomes, often by avoiding responsibility or blame.</p> Signup and view all the answers

What is the impact of coalitions in power dynamics?

<p>Coalitions can amplify power by uniting individuals with common interests, thus leveraging collective influence.</p> Signup and view all the answers

How does the concept of nonsubstitutability contribute to dependence?

<p>When a resource cannot be easily replaced or substituted, it increases dependence on the provider of that resource.</p> Signup and view all the answers

How does impression management play a role in political behavior within organizations?

<p>Impression management involves individuals attempting to control how others perceive them, often leading to increased political behavior as they strive to project a favorable image.</p> Signup and view all the answers

What is scapegoating and how does it function as a defensive behavior?

<p>Scapegoating is the act of blaming external factors for negative outcomes, thereby deflecting responsibility from oneself.</p> Signup and view all the answers

Can you name two practices individuals engage in to avoid blame during organizational politics?

<p>Two practices include bluffing, which involves documenting activities to show competence, and playing safe, where individuals take on low-risk projects.</p> Signup and view all the answers

What does the term 'self-protection' refer to in the context of organizational change?

<p>Self-protection refers to actions taken by individuals to safeguard their interests during organizational change, often by hoarding information or resources.</p> Signup and view all the answers

Study Notes

Organizational Behavior - Chapter 13: Power and Politics

  • Power is the capacity of one person (A) to influence another (B), making B act according to A's desires. Power exists but may not be used. Crucially, power stems from dependence; A has power over B if B depends on A for something B desires.

  • Power is a function of dependence. Dependence, in turn, is inversely related to available alternative sources.

  • Leadership utilizes power to achieve group goals. Goal compatibility is not necessary, but dependence is. Leadership research focuses on leadership style, and the influence is often downward.

Learning Objectives

  • Contrast leadership and power.
  • Explain the three bases of formal power and two bases of personal power.
  • Explain the role of dependence in power relationships.
  • Identify power or influence tactics and their contingencies (situational factors that affect effectiveness).
  • Identify the causes and consequences of power abuse.
  • Describe how politics work in organizations.
  • Identify the causes, consequences, and ethics of political behavior

Formal Power

  • Coercive Power: Based on fear of punishment or retribution.
  • Reward Power: Based on the ability to offer rewards.
  • Legitimate Power: Based on formal position or authority.

Personal Power

  • Expert Power: Based on knowledge or skill.
  • Referent Power: Based on personal qualities or charisma.

Which Power Bases are Most Effective?

  • Personal sources (expert & referent) are generally more effective than formal sources (reward & legitimate).
  • Coercive power can be damaging.

The General Dependency Postulate

  • Power is gained when someone (A) has something others (B) need, and A alone controls that resource. Dependence increases as alternatives decrease.

What Creates Dependence?

  • Importance of the resource.
  • Scarcity of the resource.
  • Non-substitutability of the resource.

Influence Tactics

  • Legitimacy
  • Rational persuasion
  • Inspirational appeals
  • Consultation
  • Exchange
  • Personal appeals
  • Ingratiation
  • Pressure
  • Coalitions

Contingency Factors for Influence Tactics

  • Rational persuasion, inspirational appeals, and consultation are best when the audience is interested in the outcomes.
  • Pressure tends not to be effective and can backfire.
  • Ingratiation and legitimacy can lessen negative reactions.

Cultural Differences in Power Tactics

  • Individualistic cultures value personalized power (used to advance individual goals).
  • Collectivistic cultures emphasize power used for social good (helping others).

Political Skill & Tactics

  • Political skill is the ability to influence others to achieve one's objectives. Politically skilled individuals tend to be more effective.
  • Organizational cultures differ in warmth, formality, and support. Individuals fitting the culture have greater influence.

Power Abuse

  • Power can lead to placing one's interests ahead of others.
  • Powerful people react negatively to threats to their perceived competence.
  • Power can lead to overconfidence in decision-making.

Sexual Harassment

  • Any unwelcome sexual act that negatively affects employment and creates a hostile work environment.
  • Managers are responsible for preventing a hostile environment, and their own protection as well.

Political Behavior in Organizations

  • Political behavior are activities that are not required by a formal job but influence the distribution of resources within an organization.
  • These activities include influencing decision-making, withholding information, spreading rumors, and whistle-blowing.

Causes & Consequences of Political Behavior

  • Individual factors (self-monitoring, locus of control, personality) and organizational factors (resource allocation, promotion opportunities, trust) influence political behavior.
  • Positive outcomes are rewards and punishments avoided. Negative outcomes can include decreased job satisfaction, stress, turnover, and decreased performance.

Defensive Behaviors

  • Defensive behaviors may be used by individuals to avoid or mitigate perceived threats in organizations. Common examples include overconforming, buck-passing, playing dumb, stretching, stalling, bluffing, playing safe, justifying, scapegoating, misrepresenting, prevention, and self-protection..

Impression Management

  • Impression management is where individuals attempt to control the impression others form of them.
  • High self-monitors are typically skilled at impression management but perceptions may be false, or have costs.

Ethics of Political Behavior

  • Essential questions for ethically navigating political behavior: Utility of the action, balancing the benefits against the potential harms, and conformity to equity standards.

Implications for Managers

  • To gain power, increase others' dependence on you.
  • Others will also be seeking to increase your dependence on them, so you need to balance those competing influences.
  • Managers should consider the political skills of their employees, and help those employees understand the importance of political savvy in organizations.
  • Be aware political assessments of behavior, allowing you to better predict and influence others.

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Description

This quiz explores the dynamics of power relationships within organizations, including the sources of formal and personal power, as well as the responsibilities of managers regarding sexual harassment. Delve into the political behaviors that manifest in workplaces and understand the consequences of power abuse. Test your knowledge on effective policies and actions to support a safe and respectful work environment.

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