Organizational Management Quiz

The use of child labor in the production of chocolate in Côte d’Ivoire.

Companies, consumers, and governments were shocked and concerned by revelations of child slave labor in chocolate production.

Chocolate was previously associated with positive perceptions like affordability, romance, and celebrations.

A situation where individuals are forced to work against their will, often under exploitative conditions.

The use of child labor in the production of cocoa in Côte d’Ivoire was a major ethical concern.

The revelations of child slave labor in the chocolate industry had significant consequences for Cadbury and other chocolate companies.

The primary producers of cocoa beans, often located in developing countries like Côte d’Ivoire.

The revelations of child slave labor in chocolate production led to a major ethical debate in the industry.

An evaluation metric that measures the overall performance of students in a course.

An individual's score in a specific assignment, generally graded out of 20.

An individual's score in a specific assignment, generally graded out of 20.

An individual's score in a specific assignment, generally graded out of 20.

An individual's score in a specific assignment, generally graded out of 20.

A unique identifier assigned to each student in a course.

A metric that measures the success of a learning program.

A metric that measures the success of a learning program.

An assessment of a student's overall ability and knowledge in a subject.

The process of examining and improving a document or system.

A set of guidelines or rules for managing a course or program.

The act of attending a class or meeting.

A method of evaluating student participation in a course, often based on contributions, engagement, or attendance.

A key concept in management that involves understanding and applying different theories and approaches.

A core area of management that focuses on issues related to leading and directing people within an organization.

A plan that outlines the overall direction and goals of an organization, sets broad objectives, and defines the strategies to achieve those objectives.

A short-term plan that breaks down strategic objectives into specific actions and timelines. It defines the tactics to implement the strategies.

A detailed plan that focuses on the daily operations and activities required to execute tactical plans. It addresses how tasks are assigned and completed.

A complex business challenge like child labor in Cadbury's supply chain.

Measures that can be taken to address a business issue. They involve specific actions designed to have a positive impact.

The benefits or positive outcomes that can be expected from implementing solutions to a business issue.

The process of carefully selecting and implementing specific actions to address a business issue.

A strategic goal that focuses on increasing the revenue generated by a company, typically through sales growth and market expansion.

A strategic goal that focuses on enhancing the public perception and reputation of a company, often through positive branding and customer satisfaction.

A detailed strategy used by Reliance Jio to disrupt the telecom market in India. This strategy involved offering aggressive pricing, digital services, customer loyalty incentives, and expansion into rural areas.

A key element of Jio's tactical plan that involved offering free trials and highly competitive pricing to attract customers. The strategy was to gain market share quickly.

A component of Jio's strategy that focused on offering digital services like entertainment apps within their internet packages. This approach aimed to provide value beyond basic connectivity.

A part of Jio's tactical plan that involved rewarding loyal customers through various programs. This strategy helped strengthen customer relationships and reduce churn.

A specific type of workplace conflict involving employees who negatively impact team dynamics and overall productivity.

A meeting focused on an individual's progress, goals, and challenges to support their growth and development.

A structured approach involving identifying a problem, brainstorming solutions, choosing the best choice, implementing it, monitoring its impact, and gathering data.

The practice of welcoming and valuing individuals from diverse backgrounds, fostering a sense of belonging and equality.

A collection of individuals who cooperate to achieve specific goals, often with individual accountability and potential for individual success or failure.

The stages of a team forming and developing a relationship: Forming, Storming, Norming, Performing, Adjourning.

Positive outcomes of promoting diversity and inclusion in the workplace, such as increased creativity, innovation, productivity, market penetration, and enhanced policy & practices.