Podcast
Questions and Answers
Why are trade-offs necessary in an organization?
Why are trade-offs necessary in an organization?
What is the approach of defusion in conflict management?
What is the approach of defusion in conflict management?
What type of organizational structure groups tasks and activities by business function?
What type of organizational structure groups tasks and activities by business function?
Which type of divisional structure is most effective for implementing strategies when specific products or services need special emphasis?
Which type of divisional structure is most effective for implementing strategies when specific products or services need special emphasis?
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What is the purpose of reengineering in an organization?
What is the purpose of reengineering in an organization?
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Which change management strategy involves educating employees about the need for change?
Which change management strategy involves educating employees about the need for change?
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What is the purpose of restructuring in an organization?
What is the purpose of restructuring in an organization?
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What is the characteristic of a matrix organizational structure?
What is the characteristic of a matrix organizational structure?
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What is the primary purpose of a Comprehensive Strategic Management Model?
What is the primary purpose of a Comprehensive Strategic Management Model?
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What is the main objective of resource allocation in an organization?
What is the main objective of resource allocation in an organization?
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What is the definition of conflict in an organizational context?
What is the definition of conflict in an organizational context?
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What is the primary function of policies in an organization?
What is the primary function of policies in an organization?
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What is the main focus of strategic management in an organization?
What is the main focus of strategic management in an organization?
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Study Notes
Transitioning from Formulating to Implementing Strategies
- Strategic management is a complex process that requires extensive planning and periodic evaluation and modification of plans
- Comprehensive Strategic Management Model involves a recurring procedure that includes strategy execution
Policies and Resource Allocation
- Policies refer to specific guidelines, methods, procedures, rules, forms, and administrative practices established to support and encourage work toward stated goals
- Resource allocation involves distributing an organization's "assets" across products, regions, and segments according to priorities established by annual objectives
- Trade-offs are necessary because no firm has sufficient resources to pursue all strategies that would benefit the firm
Managing Conflict
- Conflict is defined as a disagreement between two or more parties on one or more issues
- Approaches for managing and resolving conflict include:
- Avoidance: ignoring the problem
- Defusion: playing down differences between conflicting parties while accentuating similarities and common interests
- Confrontation: exchanging members of conflicting parties
Organizational Structures
- Functional Organizational Structure:
- Groups tasks and activities by business function (e.g. production, marketing, finance)
- Centralized type
- Divisional Structure:
- Organized in one of four ways:
- By geographic area
- By product or service
- By customer
- By process
- Decentralized type
- Organized in one of four ways:
- Other organizational designs include:
- Geography-Based Organizational Design
- Product-Based Organizational Design
- Customer-Based Organizational Design
- Process-Based Organizational Design
- Strategic Business Unit (SBU) Form of Multidivisional Structure
- Matrix Organizational Structure (combines vertical and horizontal flows of authority and communication)
Strategic Production/Operational Issues
- Restructuring:
- Reducing the size of the firm in terms of number of employees, divisions, or units, and hierarchical levels
- Reengineering:
- Reconfiguring or redesigning work, jobs, and processes for the purpose of improving cost, quality, service, and speed
Managing Resistance to Change
- Strategies for managing resistance to change include:
- Force Change Strategy: giving orders and ensuring they are followed
- Educative Change Strategy: educating employees about the need for change
- Rational or Self-interest Change Strategy: convincing employees that the change will benefit them personally
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Description
This quiz covers various concepts in organizational management, including trade-offs, conflict resolution approaches, and types of organizational structures. It includes strategies for managing and resolving conflicts, such as avoidance, diffusion, and confrontation.
