Organizational Learning and Change Management

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Questions and Answers

What type of control mechanism is based on shared norms and values of an organization?

  • Behavioral control
  • Output control
  • Clan control (correct)
  • Bureaucratic control

What is the primary purpose of organizational culture?

  • To guide employee decisions and influence how they relate to each other (correct)
  • To increase employee productivity
  • To reduce turnover rates
  • To improve customer satisfaction

What is a characteristic of an inclusive organizational culture?

  • It is focused on achieving short-term goals
  • It is hierarchical and authoritarian
  • It is welcoming and respectful of diversity (correct)
  • It is resistant to change

What is the primary benefit of having a strong organizational culture?

<p>It enables control in situations where managers cannot use output or behavioral control (C)</p> Signup and view all the answers

What is the primary reason why leaders may resist organizational change?

<p>They are giving up power (D)</p> Signup and view all the answers

What type of change is driven by changes in legislation, law, and shareholder activism?

<p>Imposed change (D)</p> Signup and view all the answers

What is a primary factor that makes it difficult for organizations to determine when something is going wrong?

<p>A gradual development of problems (B)</p> Signup and view all the answers

What is a possible outcome of implementing new ideas or innovations in an organization?

<p>Changes are required in the structure, strategy, and control processes (B)</p> Signup and view all the answers

What is a potential obstacle to organizational change?

<p>The organization's present culture, strategy, and structure (B)</p> Signup and view all the answers

What is a possible reason for divisional and departmental managers to resist changes in an organization?

<p>Their interests and power are threatened (D)</p> Signup and view all the answers

What is a characteristic of a data-driven organization?

<p>It combines traditional brick-and-mortar operations with online operations (B)</p> Signup and view all the answers

What is a potential challenge in changing from a traditional brick-and-mortar organization to a data-driven organization?

<p>The need to change the organizational culture (D)</p> Signup and view all the answers

What is the primary benefit of having gender equality in leadership?

<p>Better decision making and access to talent (C)</p> Signup and view all the answers

What is the main characteristic of a team?

<p>A group of people with complementary skills and high interdependence (C)</p> Signup and view all the answers

What is the purpose of a cross-functional team?

<p>To bring together people with different expertise and knowledge (B)</p> Signup and view all the answers

What is the main difference between a group and a team?

<p>A team has high interdependence, whereas a group does not (B)</p> Signup and view all the answers

What is the benefit of having a diverse team in terms of innovation?

<p>Diverse teams can uncover errors and critique approaches (D)</p> Signup and view all the answers

What is the main characteristic of a top management team?

<p>A team of 5-7 members who develop strategies for the organization (C)</p> Signup and view all the answers

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