Podcast
Questions and Answers
What is the defining characteristic of strong cultures in an organization?
What is the defining characteristic of strong cultures in an organization?
- Key values being intensely held and widely shared (correct)
- Employees having little knowledge of company history or heroes
- Culture sending contradictory messages
- Values limited to a few people
In weak cultures, what aspect of culture do most employees lack?
In weak cultures, what aspect of culture do most employees lack?
- Identification with culture (correct)
- Connection between shared values and behaviors
- Acceptance of key values and commitment to those values
- Knowledge of company history or heroes
What do strong cultures have a greater influence on than weaker cultures?
What do strong cultures have a greater influence on than weaker cultures?
- Acceptance of key values and commitment to those values (correct)
- Contradictory messages about what's important
- Employee knowledge of company history or heroes
- Employees' identification with culture
What does a strong connection between shared values and behaviors in an organization indicate?
What does a strong connection between shared values and behaviors in an organization indicate?
What role do organizational stories play in helping employees learn the culture?
What role do organizational stories play in helping employees learn the culture?
Which of the following is an example of a corporate ritual mentioned in the text?
Which of the following is an example of a corporate ritual mentioned in the text?
How do material artifacts and symbols contribute to employees' identification with an organization's culture?
How do material artifacts and symbols contribute to employees' identification with an organization's culture?
How does language contribute to identifying and uniting members of a culture within an organization?
How does language contribute to identifying and uniting members of a culture within an organization?
Which factor is NOT mentioned as a characteristic of a Customer Responsive Culture in the text?
Which factor is NOT mentioned as a characteristic of a Customer Responsive Culture in the text?
What is a key suggestion for managers to foster a Customer Responsive Culture according to the text?
What is a key suggestion for managers to foster a Customer Responsive Culture according to the text?
Which of the following is NOT mentioned as a characteristic of an Innovative Culture in the text?
Which of the following is NOT mentioned as a characteristic of an Innovative Culture in the text?
In the context of the text, what does 'Role clarity' aim to achieve in relation to a Customer Responsive Culture?
In the context of the text, what does 'Role clarity' aim to achieve in relation to a Customer Responsive Culture?