Podcast
Questions and Answers
What is a key principle of organizational culture that fosters motivation and belonging among employees?
What is a key principle of organizational culture that fosters motivation and belonging among employees?
- Hierarchy structure
- Strong leadership and sponsorship (correct)
- Rigid policies
- Lack of feedback
Which type of organizational culture is characterized by a focus on innovation and risk-taking?
Which type of organizational culture is characterized by a focus on innovation and risk-taking?
- Market Culture
- Clan Culture
- Hierarchy Culture
- Adhocracy Culture (correct)
Which model includes the steps of unfreezing, changing, and refreezing?
Which model includes the steps of unfreezing, changing, and refreezing?
- Kotter’s 8-Step Model
- Lewin's Model (correct)
- ADKAR Model
- McKinsey 7-S Model
What aspect does organizational culture significantly impact?
What aspect does organizational culture significantly impact?
What is the primary goal of the recruitment and selection process?
What is the primary goal of the recruitment and selection process?
Which key HR function focuses on maintaining positive employee relationships?
Which key HR function focuses on maintaining positive employee relationships?
Which element is NOT considered a key principle of effective change management?
Which element is NOT considered a key principle of effective change management?
What type of organizational culture is often characterized by collaboration and employee well-being?
What type of organizational culture is often characterized by collaboration and employee well-being?
What is one of the key activities related to employee engagement?
What is one of the key activities related to employee engagement?
Which concept is associated with promoting diversity and inclusion in recruitment?
Which concept is associated with promoting diversity and inclusion in recruitment?
Which model focuses on awareness, desire, knowledge, ability, and reinforcement?
Which model focuses on awareness, desire, knowledge, ability, and reinforcement?
Which of the following cultures is primarily results-driven and competitive?
Which of the following cultures is primarily results-driven and competitive?
What role does compliance with labor laws play in HR strategies?
What role does compliance with labor laws play in HR strategies?
Which of the following is not a part of the key steps in the recruitment and selection process?
Which of the following is not a part of the key steps in the recruitment and selection process?
What is a goal of a performance management system?
What is a goal of a performance management system?
Which of the following is an essential element in employee retention strategies?
Which of the following is an essential element in employee retention strategies?
Which of the following is a key concern in career development programs?
Which of the following is a key concern in career development programs?
What is a key element of an effective learning and development strategy?
What is a key element of an effective learning and development strategy?
What is a primary challenge associated with remote and hybrid work environments?
What is a primary challenge associated with remote and hybrid work environments?
Which element is crucial in a performance management strategy?
Which element is crucial in a performance management strategy?
What is a significant concern regarding the use of AI and automation in HR?
What is a significant concern regarding the use of AI and automation in HR?
Which of the following is considered a trend in employee well-being?
Which of the following is considered a trend in employee well-being?
What is a critical factor for ensuring transparency and accountability within organizations?
What is a critical factor for ensuring transparency and accountability within organizations?
Which of the following describes an example of addressing unconscious bias?
Which of the following describes an example of addressing unconscious bias?
What is a major benefit of organizations investing in green technologies?
What is a major benefit of organizations investing in green technologies?
What can be a consequence of unethical business practices?
What can be a consequence of unethical business practices?
Which of the following best describes the concept of business ethics?
Which of the following best describes the concept of business ethics?
How does ethical decision-making benefit an organization?
How does ethical decision-making benefit an organization?
What was a significant aspect of Unilever's Sustainable Living Plan?
What was a significant aspect of Unilever's Sustainable Living Plan?
What is the role of intellectual property in business?
What is the role of intellectual property in business?
What characteristic do ethical companies commonly share?
What characteristic do ethical companies commonly share?
What is one way innovation teams can contribute to a company's success?
What is one way innovation teams can contribute to a company's success?
What is one primary benefit of using project management tools in businesses?
What is one primary benefit of using project management tools in businesses?
Which tool is commonly used for interactive data visualization in business intelligence?
Which tool is commonly used for interactive data visualization in business intelligence?
What is an example of a strategy for managing innovation and technology?
What is an example of a strategy for managing innovation and technology?
How can automation of processes impact businesses?
How can automation of processes impact businesses?
Which company is an example of using public-private partnerships for technology development?
Which company is an example of using public-private partnerships for technology development?
What impact does a sustainability focus have on a business?
What impact does a sustainability focus have on a business?
Which of the following is a benefit of collaboration tools in a business environment?
Which of the following is a benefit of collaboration tools in a business environment?
What is an example of ethical practices in technology development?
What is an example of ethical practices in technology development?
What is the primary focus of Corporate Social Responsibility (CSR)?
What is the primary focus of Corporate Social Responsibility (CSR)?
Which of the following is an example of a conflict of interest?
Which of the following is an example of a conflict of interest?
How can whistleblowing contribute to business ethics?
How can whistleblowing contribute to business ethics?
What is one significant benefit of having a strong commitment to business ethics?
What is one significant benefit of having a strong commitment to business ethics?
What key aspect does Environmental Responsibility focus on in CSR?
What key aspect does Environmental Responsibility focus on in CSR?
What is a potential outcome of failing to address discrimination in the workplace?
What is a potential outcome of failing to address discrimination in the workplace?
Which of the following defines the importance of integrity and honesty in business ethics?
Which of the following defines the importance of integrity and honesty in business ethics?
What is one way businesses can gain a competitive advantage through ethical practices?
What is one way businesses can gain a competitive advantage through ethical practices?
Flashcards
Organizational Culture
Organizational Culture
The shared values, beliefs, and norms that influence how people behave at work.
Change Management
Change Management
A structured approach to transitioning an organization towards a desired future state.
Clan Culture
Clan Culture
A culture focused on collaboration, teamwork, and employee well-being.
Adhocracy Culture
Adhocracy Culture
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Market Culture
Market Culture
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Hierarchy Culture
Hierarchy Culture
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Lewin's Model
Lewin's Model
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ADKAR Model
ADKAR Model
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Recruitment and Selection
Recruitment and Selection
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Training and Development
Training and Development
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Performance Management
Performance Management
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What is Business Ethics?
What is Business Ethics?
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Compensation and Benefits
Compensation and Benefits
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Employee Relations
Employee Relations
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How does Google promote ethical work culture?
How does Google promote ethical work culture?
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What is the benefit of Legal Compliance & Risk Management?
What is the benefit of Legal Compliance & Risk Management?
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Recruitment and Talent Acquisition Strategy
Recruitment and Talent Acquisition Strategy
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How do companies foster leadership and organizational support?
How do companies foster leadership and organizational support?
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Employment Laws
Employment Laws
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Workplace Safety
Workplace Safety
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How do companies scale and commercialize innovation?
How do companies scale and commercialize innovation?
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How do companies promote sustainability and social responsibility?
How do companies promote sustainability and social responsibility?
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How does ethics improve decision-making?
How does ethics improve decision-making?
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What are the benefits of ethical practices for long-term profitability?
What are the benefits of ethical practices for long-term profitability?
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Digital Transformation
Digital Transformation
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Project Management Tools
Project Management Tools
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Business Intelligence (BI) Tools
Business Intelligence (BI) Tools
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Collaboration Tools
Collaboration Tools
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Fostering a Culture of Innovation
Fostering a Culture of Innovation
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Open Innovation and Collaboration
Open Innovation and Collaboration
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Automation of Processes
Automation of Processes
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Sustainability Focus
Sustainability Focus
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Career Development Programs
Career Development Programs
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Work-life Balance
Work-life Balance
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Recognition and Rewards
Recognition and Rewards
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Learning and Development Strategy
Learning and Development Strategy
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Compensation and Benefits Strategy
Compensation and Benefits Strategy
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Performance Management Strategy
Performance Management Strategy
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HR Technology Strategy
HR Technology Strategy
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Diversity, Equity, and Inclusion (DEI)
Diversity, Equity, and Inclusion (DEI)
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Transparency in Business
Transparency in Business
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Avoiding Conflicts of Interest
Avoiding Conflicts of Interest
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Whistleblowing
Whistleblowing
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Discrimination and Fair Treatment
Discrimination and Fair Treatment
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Environmental Responsibility
Environmental Responsibility
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Corporate Social Responsibility (CSR)
Corporate Social Responsibility (CSR)
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Importance of CSR: Reputation Management
Importance of CSR: Reputation Management
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Importance of CSR: Competitive Advantage
Importance of CSR: Competitive Advantage
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Study Notes
Module 6: Organizational Culture
- Definition: Shared values, beliefs, and norms that affect workplace behaviour.
- Importance: Guides employee behaviour, fosters belonging and motivation, aids talent retention and recruitment, enhances adaptability and performance, influences communication, work ethic, conflict resolution, and innovation.
- Types of Organizational Culture:
- Clan Culture: Focuses on collaboration and employee well-being (e.g., Zappos).
- Adhocracy Culture: Emphasizes innovation and risk-taking (e.g., Google).
- Market Culture: Competitive and results-driven (e.g., Oracle).
- Hierarchy Culture: Structured and stable (e.g., McDonald's).
- Purpose-Driven Culture: Mission- and socially responsible (e.g., TOMS Shoes).
Module 6: Change Management
- Definition: A structured approach to transitioning an organization to a desired future state.
- Key Principles: Clear vision and communication, strong leadership and sponsorship, stakeholder engagement, addressing resistance, continuous feedback and communication, employee support and training, and measurement and monitoring.
- Change Management Models:
- Lewin's Model: Unfreeze, Change, Refreeze.
- ADKAR Model: Awareness, Desire, Knowledge, Ability, Reinforcement.
- Kotter's 8-Step Model: Steps include urgency creation, vision communication, and anchoring changes.
- McKinsey 7-S Model: Aligns strategy, structure, systems, and more.
- Bridges' Transition Model: Focuses on emotional aspects (ending, neutral zone, new beginning).
Module 6: Role of Leadership
- Leadership influences through vision, role modelling, communication, and decision-making.
Module 7: Introduction to HRM
- HRM: Processes of managing people in an organized manner; maximizing employee performance whilst aligning with organizational goals.
- Focus on recruitment, development and management of workforce.
- Key Elements: Recruitment and selection, training and development, performance management, compensation and benefits, employee relations, and health and safety.
- Key HR Functions: Recruitment and selection (processes of attracting, screening and selecting candidates), steps include job analysis, sourcing candidates, screening and interviewing, selection).
- Performance Management: Align employee efforts with organizational goals, includes Goal Setting, Ongoing Feedback, and Performance Reviews.
Module 7: Performance Management
- Purpose: To align employee efforts with organizational goals.
- Includes activities such as goal setting, ongoing feedback, and performance reviews.
Module 7: Employee Relations
- Focus: Maintaining positive relationships and addressing workplace conflicts.
- Key activities: Conflict resolution, employee engagement, and compliance with labor laws.
Module 8: The Role of Innovation and Technology in Management
- Innovation in Management: Application of new ideas, processes, products, or services to improve effectiveness and efficiency.
- Types of Innovation:
- Product Innovation (new products/services)
- Process Innovation (streamlined supply chains)
- Business Model Innovation (new revenue streams)
- Technology in Management: Tools and systems used to improve business operations.
- Categories:
- Information Technology (databases, cloud computing)
- Automation Technologies (AI, robotics)
- Communication Technologies (video conferencing)
- Production Technologies (IoT, 3D printing)
Module 9: Introduction to Business Ethics
- Business ethics: Moral principles and values guiding behaviour in the business world, separating right from wrong and ensuring responsible decision-making for stakeholders.
- Importance: Trust and reputation, employee morale, legal compliance, sustainability, improved decision-making, and long-term profitability.
Module 9: Corporate Social Responsibility (CSR)
- Definition: CSR integrates social, environmental, and economic concerns into business operations focussed on societal values.
- Importance of CSR: Reputation management, competitive advantage, risk management, attracting talent, long-term profitability, and stakeholder engagement.
- Implementation of CSR: Environmental, social, and economic responsibility.
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