Organizational Communication Overview

The flow and impact of messages within a network of interactional relationships.

Creating and exchanging messages within a network of interdependent relationships to manage uncertainty in the external environment.

<p>The process by which people in an organization create, exchange, and interpret messages to achieve common goals.</p> Signup and view all the answers

<p>Communication Networks. (D)</p> Signup and view all the answers

<p>To guide and influence organizational members. (A)</p> Signup and view all the answers

<p>Knowledge of communication processes and the organizational environment. (D)</p> Signup and view all the answers

<p>To help individuals understand and pursue the organization's objectives.</p> Signup and view all the answers

<p>A group of people working together to achieve shared objectives. (D)</p> Signup and view all the answers

<p>False (B)</p> Signup and view all the answers

<p>By enabling individuals to coordinate their personal needs with the organization's evolving activities.</p> Signup and view all the answers

<p>Oral communication skills. (D)</p> Signup and view all the answers

<p>To facilitate information exchange, decision-making, and relationship building.</p> Signup and view all the answers

<p>Formal and informal communication.</p> Signup and view all the answers

The process of creating and exchanging messages within a network of interdependent relationships.

Formal and informal structures through which information flows within an organization.

The way leaders use communication to influence and guide organizational members.

Understanding how an organization's culture shapes communication patterns.

Examining power, ideology, and resistance in organizational contexts.

Understanding communication processes and the organization's environment.

Awareness of interpersonal dynamics and cultural nuances when communicating.

Proficiency in verbal and non-verbal communication, conflict resolution, and technology use.

Commitment to ethical practices, trust-building, and inclusivity in communication.

Groups working together systematically to achieve objectives.

All organizations have aims or objectives they strive to achieve.

Managers and workers engaged in a collective effort towards common goals.

Formal rules, regulations, and discipline to be followed within organizations.

Helps individuals understand and pursue organizational objectives and improve performance.

Official channels through which organizational messages flow, like reports or memos.

Casual interactions that often happen outside official channels, like water cooler talk.

Communication that flows up and down the corporate hierarchy.

Communication that flows between employees at the same level in an organization.

An informal network carrying unofficial information throughout an organization.

Different managerial levels: upper, middle, first line, and operative workers, each needing specific skills.

Skills believed to be essential for success within organizations.

Skills that allow one to communicate and interact effectively with others.

Practical abilities needed to perform tasks within a specific field or role.

Using communication to build visions, monitor resources, and negotiate.

Organizational culture shapes how communication patterns develop and function.

The ability to communicate effectively, emphasizing understanding and mutual respect.

Shared aims that drive collective action within organizations.

The condition in which organizations operate, affecting decision-making and communication.

Systems that relay responses about effectiveness of communication and performance.

The process of resolving disagreements through communication strategies.