Organizational Commitment Overview
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Questions and Answers

What is organizational commitment?

Desire on an employee's part to remain a member of the organization.

What are the three types of organizational commitment?

  • Affective Commitment (correct)
  • Normative Commitment (correct)
  • Continuance Commitment (correct)
  • Transaction Commitment

    • What is affective commitment?

    Emotion-based commitment, staying because you want to.

    What is continuance commitment?

    <p>Cost-based commitment, staying because you need to.</p> Signup and view all the answers

    What is normative commitment?

    <p>Obligation-based commitment, staying because you ought to.</p> Signup and view all the answers

    What does affective organizational commitment relate to?

    <p>Citizenship behavior and network bonds with coworkers.</p> Signup and view all the answers

    What is continuance organizational commitment?

    <p>Embeddedness, including links, fit, and sacrifice.</p> Signup and view all the answers

    What may normative organizational commitment reflect?

    <p>Personal value system.</p> Signup and view all the answers

    What is withdrawal behavior?

    <p>A set of actions that employees perform to avoid the work situation.</p> Signup and view all the answers

    What is exit withdrawal behavior?

    <p>Active, destructive response to end or restrict organizational membership.</p> Signup and view all the answers

    What does voice withdrawal behavior mean?

    <p>Active, constructive response to attempt to improve the situation.</p> Signup and view all the answers

    What is loyalty withdrawal behavior?

    <p>Passive, constructive response while maintaining public support.</p> Signup and view all the answers

    What does neglect withdrawal behavior signify?

    <p>Passive, destructive response indicating reduced interest and effort.</p> Signup and view all the answers

    What are the types of employees based on commitment and performance?

    <p>Lone Wolf Employees</p> Signup and view all the answers

    What defines star employees?

    <p>Show high task performance as well as high organizational commitment.</p> Signup and view all the answers

    Describe citizen employees.

    <p>Low task performance but high organizational commitment.</p> Signup and view all the answers

    What characterizes lone wolf employees?

    <p>High task performance but low organizational commitment.</p> Signup and view all the answers

    What defines apathetic employees?

    <p>Low task performance and low organizational commitment.</p> Signup and view all the answers

    What are the two forms of withdrawal?

    <p>Physical</p> Signup and view all the answers

    What does psychological withdrawal include?

    <p>Mental escape activities like daydreaming and socializing.</p> Signup and view all the answers

    What does physical withdrawal refer to?

    <p>Actual escape behaviors such as tardiness and absenteeism.</p> Signup and view all the answers

    Study Notes

    Organizational Commitment

    • Organizational commitment is an employee's desire to remain with an organization, significantly influencing retention rates and turnover.

    Types of Organizational Commitment

    • Three main types: Affective Commitment, Continuance Commitment, and Normative Commitment.

    Affective Commitment

    • Emotion-driven commitment based on personal desire and loyalty.
    • Employees stay due to attachment to workplace friends, enjoyment of the job atmosphere, and engagement in work.

    Continuance Commitment

    • Cost-related commitment based on perceived losses associated with leaving.
    • Factors include potential promotions, salary and benefits, and roots in the community.

    Normative Commitment

    • Obligation-based commitment stemming from moral or ethical considerations.
    • Employees feel guilt about leaving due to past support from the organization or personal connections.

    Affective Organizational Commitments

    • Stronger linkage to organizational citizenship behavior, emphasizing the importance of relationships with coworkers.

    Continuance Organizational Commitment

    • Involves the concept of embeddedness, encapsulated in three components: link, fit, and sacrifice.

    Normative Organizational Commitment

    • Reflects the individual's personal value system and sense of responsibility towards the organization.

    Withdrawal Behavior

    • A collection of actions employees may exhibit to avoid or disengage from work situations, categorized into exit, voice, loyalty, and neglect.

    Exit Withdrawal Behavior

    • Characterized by active and destructive responses that lead to termination or reduction of organizational membership.

    Voice Withdrawal Behavior

    • Involves active and constructive efforts aimed at improving workplace conditions or addressing issues.

    Loyalty Withdrawal Behavior

    • Encompasses a passive yet constructive response where employees publicly support the organization while hoping for improvements privately.

    Neglect Withdrawal Behavior

    • Defined as a passive and destructive response where employees show decreased interest and effort towards their roles.

    Types of Employees

    • Categories include Star Employees, Citizen Employees, Lone Wolf Employees, and Apathetic Employees.

    Star Employees

    • Exhibit high task performance coupled with strong organizational commitment.

    Citizen Employees

    • Display lower task performance but possess a high level of organizational commitment.

    Lone Wolf Employees

    • Show high task performance but lack organizational commitment.

    Apathetic Employees

    • Characterized by both low task performance and low organizational commitment.

    Forms of Withdrawal

    • Two primary forms: Psychological and Physical.

    Psychological Withdrawal

    • Involves mental disengagement through tactics like daydreaming, socializing, appearing busy, moonlighting, or cyber loafing.

    Physical Withdrawal

    • Entails tangible actions taken to escape the work environment, including tardiness, extended breaks, missed meetings, absenteeism, or quitting.

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    Description

    Explore the concept of organizational commitment and its significance in employee retention. This quiz covers the three main types of commitment: Affective, Continuance, and Normative, and their implications for workplace dynamics. Test your knowledge on how these commitments influence employees' decisions to stay or leave an organization.

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