Organizational Commitment Overview

Organizational Commitment

• Organizational commitment is an employee's desire to remain with an organization, significantly influencing retention rates and turnover.

Types of Organizational Commitment

• Three main types: Affective Commitment, Continuance Commitment, and Normative Commitment.

Affective Commitment

• Emotion-driven commitment based on personal desire and loyalty.
• Employees stay due to attachment to workplace friends, enjoyment of the job atmosphere, and engagement in work.

Continuance Commitment

• Cost-related commitment based on perceived losses associated with leaving.
• Factors include potential promotions, salary and benefits, and roots in the community.

Normative Commitment

• Obligation-based commitment stemming from moral or ethical considerations.
• Employees feel guilt about leaving due to past support from the organization or personal connections.

Affective Organizational Commitments

• Stronger linkage to organizational citizenship behavior, emphasizing the importance of relationships with coworkers.

Continuance Organizational Commitment

• Involves the concept of embeddedness, encapsulated in three components: link, fit, and sacrifice.

Normative Organizational Commitment

• Reflects the individual's personal value system and sense of responsibility towards the organization.

Withdrawal Behavior

• A collection of actions employees may exhibit to avoid or disengage from work situations, categorized into exit, voice, loyalty, and neglect.

Exit Withdrawal Behavior

• Characterized by active and destructive responses that lead to termination or reduction of organizational membership.

Voice Withdrawal Behavior

• Involves active and constructive efforts aimed at improving workplace conditions or addressing issues.

Loyalty Withdrawal Behavior

• Encompasses a passive yet constructive response where employees publicly support the organization while hoping for improvements privately.

Neglect Withdrawal Behavior

• Defined as a passive and destructive response where employees show decreased interest and effort towards their roles.

Types of Employees

• Categories include Star Employees, Citizen Employees, Lone Wolf Employees, and Apathetic Employees.

Star Employees

• Exhibit high task performance coupled with strong organizational commitment.

Citizen Employees

• Display lower task performance but possess a high level of organizational commitment.

Lone Wolf Employees

• Show high task performance but lack organizational commitment.

Apathetic Employees

• Characterized by both low task performance and low organizational commitment.

Forms of Withdrawal

• Two primary forms: Psychological and Physical.

Psychological Withdrawal

• Involves mental disengagement through tactics like daydreaming, socializing, appearing busy, moonlighting, or cyber loafing.

Physical Withdrawal

• Entails tangible actions taken to escape the work environment, including tardiness, extended breaks, missed meetings, absenteeism, or quitting.

Explore the concept of organizational commitment and its significance in employee retention. This quiz covers the three main types of commitment: Affective, Continuance, and Normative, and their implications for workplace dynamics. Test your knowledge on how these commitments influence employees' decisions to stay or leave an organization.