Questions and Answers
What is organizational commitment?
Desire on an employee's part to remain a member of the organization.
What are the three types of organizational commitment?
What is affective commitment?
Emotion-based commitment, staying because you want to.
What is continuance commitment?
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What is normative commitment?
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What does affective organizational commitment relate to?
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What is continuance organizational commitment?
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What may normative organizational commitment reflect?
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What is withdrawal behavior?
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What is exit withdrawal behavior?
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What does voice withdrawal behavior mean?
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What is loyalty withdrawal behavior?
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What does neglect withdrawal behavior signify?
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What are the types of employees based on commitment and performance?
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What defines star employees?
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Describe citizen employees.
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What characterizes lone wolf employees?
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What defines apathetic employees?
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What are the two forms of withdrawal?
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What does psychological withdrawal include?
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What does physical withdrawal refer to?
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Study Notes
Organizational Commitment
- Organizational commitment is an employee's desire to remain with an organization, significantly influencing retention rates and turnover.
Types of Organizational Commitment
- Three main types: Affective Commitment, Continuance Commitment, and Normative Commitment.
Affective Commitment
- Emotion-driven commitment based on personal desire and loyalty.
- Employees stay due to attachment to workplace friends, enjoyment of the job atmosphere, and engagement in work.
Continuance Commitment
- Cost-related commitment based on perceived losses associated with leaving.
- Factors include potential promotions, salary and benefits, and roots in the community.
Normative Commitment
- Obligation-based commitment stemming from moral or ethical considerations.
- Employees feel guilt about leaving due to past support from the organization or personal connections.
Affective Organizational Commitments
- Stronger linkage to organizational citizenship behavior, emphasizing the importance of relationships with coworkers.
Continuance Organizational Commitment
- Involves the concept of embeddedness, encapsulated in three components: link, fit, and sacrifice.
Normative Organizational Commitment
- Reflects the individual's personal value system and sense of responsibility towards the organization.
Withdrawal Behavior
- A collection of actions employees may exhibit to avoid or disengage from work situations, categorized into exit, voice, loyalty, and neglect.
Exit Withdrawal Behavior
- Characterized by active and destructive responses that lead to termination or reduction of organizational membership.
Voice Withdrawal Behavior
- Involves active and constructive efforts aimed at improving workplace conditions or addressing issues.
Loyalty Withdrawal Behavior
- Encompasses a passive yet constructive response where employees publicly support the organization while hoping for improvements privately.
Neglect Withdrawal Behavior
- Defined as a passive and destructive response where employees show decreased interest and effort towards their roles.
Types of Employees
- Categories include Star Employees, Citizen Employees, Lone Wolf Employees, and Apathetic Employees.
Star Employees
- Exhibit high task performance coupled with strong organizational commitment.
Citizen Employees
- Display lower task performance but possess a high level of organizational commitment.
Lone Wolf Employees
- Show high task performance but lack organizational commitment.
Apathetic Employees
- Characterized by both low task performance and low organizational commitment.
Forms of Withdrawal
- Two primary forms: Psychological and Physical.
Psychological Withdrawal
- Involves mental disengagement through tactics like daydreaming, socializing, appearing busy, moonlighting, or cyber loafing.
Physical Withdrawal
- Entails tangible actions taken to escape the work environment, including tardiness, extended breaks, missed meetings, absenteeism, or quitting.
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Description
Explore the concept of organizational commitment and its significance in employee retention. This quiz covers the three main types of commitment: Affective, Continuance, and Normative, and their implications for workplace dynamics. Test your knowledge on how these commitments influence employees' decisions to stay or leave an organization.
