Podcast
Questions and Answers
What is the chief goal of organizational behavior (OB)?
What is the chief goal of organizational behavior (OB)?
- To enhance the aesthetic appeal of workplaces.
- To eliminate all workplace conflicts.
- To increase the number of employees.
- To improve an organization’s effectiveness. (correct)
What does systematic study of OB involve?
What does systematic study of OB involve?
Examining relationships and attributing causes and effects based on scientific evidence.
Organizational behavior examines the influence of individuals, groups, and __________ on behavior within organizations.
Organizational behavior examines the influence of individuals, groups, and __________ on behavior within organizations.
structure
Few absolutes apply to organizational behavior.
Few absolutes apply to organizational behavior.
Match the following disciplines to their contribution to organizational behavior:
Match the following disciplines to their contribution to organizational behavior:
What does evidence-based management (EBM) emphasize?
What does evidence-based management (EBM) emphasize?
Intuition is always more effective than systematic study in understanding human behavior.
Intuition is always more effective than systematic study in understanding human behavior.
List one major focal point of organizational behavior.
List one major focal point of organizational behavior.
What does social psychology primarily focus on?
What does social psychology primarily focus on?
Anthropologists primarily study organizational structures.
Anthropologists primarily study organizational structures.
Name one major challenge organizations face today.
Name one major challenge organizations face today.
Match the following social sciences with their contributions to organizational behavior:
Match the following social sciences with their contributions to organizational behavior:
The three levels of organizational behavior analysis include individual level, ____ level, and ____ level.
The three levels of organizational behavior analysis include individual level, ____ level, and ____ level.
Which of the following is a contribution of sociology to organizational behavior?
Which of the following is a contribution of sociology to organizational behavior?
The typical employee in modern organizations is getting younger.
The typical employee in modern organizations is getting younger.
What are contingency variables in organizational behavior?
What are contingency variables in organizational behavior?
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Study Notes
Organizational Behavior (OB) Defined
- OB studies individual, group, and structural influences on organizational behavior.
- Its goal is to improve organizational effectiveness.
- Key focal points include jobs, absenteeism, turnover, productivity, human performance, and management.
- The course focuses on motivation, leadership, communication, group dynamics, perceptions, attitudes, personality, emotions, values, change processes, conflict, negotiation, and work design.
Systematic Study vs. Intuition
- Systematic study examines relationships, identifies causes and effects, and uses scientific evidence.
- Evidence-based management (EBM) uses scientific evidence for managerial decisions.
- Intuition is a gut feeling, most accurate when combined with systematic thinking and EBM.
Contributing Disciplines to OB
- Psychology: Studies individual behavior, including learning, personality, and counseling. Industrial-organizational psychologists contribute significantly to OB.
- Social Psychology: Blends psychology and sociology, focusing on how people influence each other. Contributes to understanding group behavior, communications, and power dynamics in organisations.
- Sociology: Studies people in relation to their social environment. Contributes to understanding group dynamics, organizational culture, structure, technology, power, and conflict.
- Anthropology: Studies societies to understand human activities and cultures. Contributes to understanding organizational culture, environments, and cross-cultural differences.
Contingency Variables
- Person X leads to action Y, but only under conditions Z (contingency variables).
Challenges and Opportunities in OB
- Aging workforce
- Increased diversity (gender, ethnicity)
- Downsizing and temporary workers impacting loyalty
- Global competition
- Global recession
Major Challenges for Managers
- Responding to economic pressures
- Managing workforce diversity
- Improving customer service
- Enhancing people skills
- Stimulating innovation and change
- Adapting to temporariness
- Working in networked organizations
- Balancing work-life conflicts
- Improving ethical behavior
Three Levels of OB Analysis
- Individual level: Examines individual behavior foundations (personality, values, perception, decision-making, motivation, emotions, moods).
- Group level: Analyzes group behavior, recognizing that group dynamics influence individual actions.
- Organizational level: (This level was cut off in the provided text)
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