Organizational Behavior Overview
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Questions and Answers

What is the chief goal of organizational behavior (OB)?

  • To enhance the aesthetic appeal of workplaces.
  • To eliminate all workplace conflicts.
  • To increase the number of employees.
  • To improve an organization’s effectiveness. (correct)
  • What does systematic study of OB involve?

    Examining relationships and attributing causes and effects based on scientific evidence.

    Organizational behavior examines the influence of individuals, groups, and __________ on behavior within organizations.

    structure

    Few absolutes apply to organizational behavior.

    <p>True</p> Signup and view all the answers

    Match the following disciplines to their contribution to organizational behavior:

    <p>Psychology = Behavior measurement and explanation Social psychology = Understanding group dynamics Sociology = Analyzing social structures Anthropology = Cultural influences on behavior</p> Signup and view all the answers

    What does evidence-based management (EBM) emphasize?

    <p>Basing decisions on the best scientific evidence.</p> Signup and view all the answers

    Intuition is always more effective than systematic study in understanding human behavior.

    <p>False</p> Signup and view all the answers

    List one major focal point of organizational behavior.

    <p>Jobs, absenteeism, turnover, productivity, human performance, or management.</p> Signup and view all the answers

    What does social psychology primarily focus on?

    <p>The influence of people's interactions on one another</p> Signup and view all the answers

    Anthropologists primarily study organizational structures.

    <p>False</p> Signup and view all the answers

    Name one major challenge organizations face today.

    <p>Managing workforce diversity</p> Signup and view all the answers

    Match the following social sciences with their contributions to organizational behavior:

    <p>Psychology = Understanding individual behavior Sociology = Analyzing group behavior Anthropology = Studying cultural differences Economics = Examining economic pressures in organizations</p> Signup and view all the answers

    The three levels of organizational behavior analysis include individual level, ____ level, and ____ level.

    <p>group, organizational</p> Signup and view all the answers

    Which of the following is a contribution of sociology to organizational behavior?

    <p>Studying organizational culture</p> Signup and view all the answers

    The typical employee in modern organizations is getting younger.

    <p>False</p> Signup and view all the answers

    What are contingency variables in organizational behavior?

    <p>Conditions that affect the relationship between actions and outcomes.</p> Signup and view all the answers

    Study Notes

    Organizational Behavior (OB) Defined

    • OB studies individual, group, and structural influences on organizational behavior.
    • Its goal is to improve organizational effectiveness.
    • Key focal points include jobs, absenteeism, turnover, productivity, human performance, and management.
    • The course focuses on motivation, leadership, communication, group dynamics, perceptions, attitudes, personality, emotions, values, change processes, conflict, negotiation, and work design.

    Systematic Study vs. Intuition

    • Systematic study examines relationships, identifies causes and effects, and uses scientific evidence.
    • Evidence-based management (EBM) uses scientific evidence for managerial decisions.
    • Intuition is a gut feeling, most accurate when combined with systematic thinking and EBM.

    Contributing Disciplines to OB

    • Psychology: Studies individual behavior, including learning, personality, and counseling. Industrial-organizational psychologists contribute significantly to OB.
    • Social Psychology: Blends psychology and sociology, focusing on how people influence each other. Contributes to understanding group behavior, communications, and power dynamics in organisations.
    • Sociology: Studies people in relation to their social environment. Contributes to understanding group dynamics, organizational culture, structure, technology, power, and conflict.
    • Anthropology: Studies societies to understand human activities and cultures. Contributes to understanding organizational culture, environments, and cross-cultural differences.

    Contingency Variables

    • Person X leads to action Y, but only under conditions Z (contingency variables).

    Challenges and Opportunities in OB

    • Aging workforce
    • Increased diversity (gender, ethnicity)
    • Downsizing and temporary workers impacting loyalty
    • Global competition
    • Global recession

    Major Challenges for Managers

    • Responding to economic pressures
    • Managing workforce diversity
    • Improving customer service
    • Enhancing people skills
    • Stimulating innovation and change
    • Adapting to temporariness
    • Working in networked organizations
    • Balancing work-life conflicts
    • Improving ethical behavior

    Three Levels of OB Analysis

    • Individual level: Examines individual behavior foundations (personality, values, perception, decision-making, motivation, emotions, moods).
    • Group level: Analyzes group behavior, recognizing that group dynamics influence individual actions.
    • Organizational level: (This level was cut off in the provided text)

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    Description

    This quiz covers key concepts in Organizational Behavior (OB), focusing on the study of individual and group dynamics within organizations. It examines systematic studies versus intuition in management and highlights contributions from various disciplines such as psychology. Test your knowledge on topics like motivation, leadership, and workplace design.

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