Organizational Behavior Model Quiz

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Questions and Answers

What is the definition of Organizational citizenship behavior (OCB) according to the text?

  • Behavior focused on achieving personal goals within the organization
  • Discretionary behavior that contributes to the psychological and social environment of the workplace (correct)
  • Behavior aimed at challenging the organizational structure
  • Mandatory behavior required for maintaining workplace harmony

What is the definition of Task Performance as per the text?

  • The effectiveness of completing core job tasks (correct)
  • The efficiency of completing administrative tasks
  • The ability to multitask effectively
  • The efficiency of completing non-essential job tasks

What is the primary focus of employee attitudes according to the text?

  • Evaluations of objects, people, or events (correct)
  • Evaluations of organizational structure
  • Evaluations of colleagues' performance
  • Evaluations of personal achievements

How is stress defined in the text?

<p>A psychological process that occurs in response to environmental pressures (C)</p> Signup and view all the answers

What does Withdrawal behavior refer to based on the text?

<p>The actions employees take to disengage from the organization (C)</p> Signup and view all the answers

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