Podcast
Questions and Answers
Which of the following is a cause of organizational change?
Which of the following is a cause of organizational change?
All groups in an organization develop in exactly the same way.
All groups in an organization develop in exactly the same way.
False
What is the definition of a group in an organizational context?
What is the definition of a group in an organizational context?
A group consists of individuals who interact and work together toward a common goal.
Strategic management involves making decisions that affect the organization's _____.
Strategic management involves making decisions that affect the organization's _____.
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Match the following leadership theories with their descriptions:
Match the following leadership theories with their descriptions:
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Which of the following components is NOT part of McKinsey’s 7S model?
Which of the following components is NOT part of McKinsey’s 7S model?
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McKinsey’s 7S model focuses solely on the strategic planning process.
McKinsey’s 7S model focuses solely on the strategic planning process.
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List two of the seven elements in McKinsey's 7S model.
List two of the seven elements in McKinsey's 7S model.
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In McKinsey's 7S model, the _____ element refers to the values and norms that guide an organization.
In McKinsey's 7S model, the _____ element refers to the values and norms that guide an organization.
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Match each element of the McKinsey 7S model with its description:
Match each element of the McKinsey 7S model with its description:
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Which theory best emphasizes the importance of organizational culture in strategic management?
Which theory best emphasizes the importance of organizational culture in strategic management?
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Decision-making processes are only influenced by top management in an organization.
Decision-making processes are only influenced by top management in an organization.
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What is the primary focus of operations management?
What is the primary focus of operations management?
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Leadership theories such as _____ focus on the traits and behaviors of effective leaders.
Leadership theories such as _____ focus on the traits and behaviors of effective leaders.
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What term describes the overall attitude and satisfaction of employees within an organization?
What term describes the overall attitude and satisfaction of employees within an organization?
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Herzberg's Theory emphasizes that job satisfaction and dissatisfaction are influenced by two separate sets of factors: motivators and hygiene factors.
Herzberg's Theory emphasizes that job satisfaction and dissatisfaction are influenced by two separate sets of factors: motivators and hygiene factors.
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What are the two main components of Herzberg’s Motivation-Hygiene Theory?
What are the two main components of Herzberg’s Motivation-Hygiene Theory?
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Effective communication is essential for ______ within an organization.
Effective communication is essential for ______ within an organization.
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Which of the following is NOT a hygiene factor according to Herzberg’s Theory?
Which of the following is NOT a hygiene factor according to Herzberg’s Theory?
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Communication plays a minor role in the success of an organization.
Communication plays a minor role in the success of an organization.
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List one reason why employee morale is important in an organization.
List one reason why employee morale is important in an organization.
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The process of ______ involves the exchange of information between individuals or groups.
The process of ______ involves the exchange of information between individuals or groups.
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What is one effect of low employee morale?
What is one effect of low employee morale?
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Match the leadership theory with its description.
Match the leadership theory with its description.
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Decision-making processes in organizations are always straightforward and easy.
Decision-making processes in organizations are always straightforward and easy.
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Why is feedback important in the communication process?
Why is feedback important in the communication process?
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Herzberg’s Theory highlights the importance of ______ in enhancing employee satisfaction.
Herzberg’s Theory highlights the importance of ______ in enhancing employee satisfaction.
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Which communication method is often regarded as the most effective in organizations?
Which communication method is often regarded as the most effective in organizations?
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Effective leaders usually employ a single style of leadership throughout their careers.
Effective leaders usually employ a single style of leadership throughout their careers.
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What role does strategic management play in organizations?
What role does strategic management play in organizations?
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Study Notes
Examination Instructions
- Time: Two hours
- Note: Question 1 is compulsory
- Note: Attempt any 3 questions from Q2 to Q6
- Marks: 30
Section 1 (Question 1)
- Question 1: Explain organizational change and list different causes of change
- Question 2: Describe McKinsey's 7S model to improve organizational performance.
- Question 3: Define a group and explain major theories of group development
- Question 4: Explain the communication process in detail, including its importance in organizations.
- Question 5: Describe employee morale and discuss Herzberg's theory in detail.
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Question 6: Write short notes on:
- Group cohesiveness
- Modern communication channels in organizations
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Description
This quiz tests your understanding of key concepts in organizational behavior. Topics include organizational change, group dynamics, communication processes, and employee morale theories. Prepare to demonstrate your knowledge of theoretical models and practical applications within organizations.
