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Questions and Answers
What is Organizational Behaviour (OB) related to but different from?
What is Organizational Behaviour (OB) related to but different from?
- Human Resource Management, Organizational Development, and Organizational Theory (correct)
- Economics and Finance
- Business Management and Marketing
- Sociology and Psychology
How is an organization defined in the context of Organizational Behaviour?
How is an organization defined in the context of Organizational Behaviour?
- A group of people working in the same industry
- A consciously coordinated social unit that functions on a relatively continuous basis, is driven by formal rules, and comprises of two or more individuals working towards a common goal (correct)
- A hierarchical structure with a single leader
- A legal entity engaged in profit-making activities
What is the significance of Emotional Intelligence in Organizational Behaviour?
What is the significance of Emotional Intelligence in Organizational Behaviour?
- It is only important in government organizations
- It is only important in schools
- It is a significant personality attribute (correct)
- It has no relevance in the study of OB
What does the term 'Organizational Behaviour' consist of?
What does the term 'Organizational Behaviour' consist of?
Perception is the process of:
Perception is the process of:
Which of the following is NOT a factor influencing perception?
Which of the following is NOT a factor influencing perception?
Errors and biases in perception at work include all of the following EXCEPT:
Errors and biases in perception at work include all of the following EXCEPT:
Shortcuts in perception are relevant to:
Shortcuts in perception are relevant to:
Attribution Theory involves individuals making judgments about others based on:
Attribution Theory involves individuals making judgments about others based on:
Impression Management is a goal-directed attempt to influence others' perceptions by:
Impression Management is a goal-directed attempt to influence others' perceptions by:
Impression management consists of impression motivation and impression construction, with constructive and strategic techniques used by employees to:
Impression management consists of impression motivation and impression construction, with constructive and strategic techniques used by employees to:
Employee impression management techniques/strategies include:
Employee impression management techniques/strategies include:
Attitudes are predispositions to judge objects, ideas, people, and situations, expressing:
Attitudes are predispositions to judge objects, ideas, people, and situations, expressing:
Which factor does not determine the formation of personality?
Which factor does not determine the formation of personality?
What is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well within ourselves and in our relationships, referred to as?
What is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well within ourselves and in our relationships, referred to as?
Which personality trait is related to success in all aspects of work in all occupations?
Which personality trait is related to success in all aspects of work in all occupations?
What are the three types of personalities that have maladaptive behavior patterns and are particularly difficult to deal with?
What are the three types of personalities that have maladaptive behavior patterns and are particularly difficult to deal with?
What theoretical model is applied in human-relations training workshops to help employees perceive each other better?
What theoretical model is applied in human-relations training workshops to help employees perceive each other better?
What are the components of the Big Five personality traits?
What are the components of the Big Five personality traits?
Which discipline has contributed to the subject matter of Organizational Behaviour in a significant way?
Which discipline has contributed to the subject matter of Organizational Behaviour in a significant way?
What is the ultimate aim of Organizational Behaviour?
What is the ultimate aim of Organizational Behaviour?
What is the basic unit of study in organizational behaviour?
What is the basic unit of study in organizational behaviour?
What are the four goals of Organizational Behaviour?
What are the four goals of Organizational Behaviour?
What does OB stand for?
What does OB stand for?
What does 'Behaviour' refer to in the context of Organizational Behaviour?
What does 'Behaviour' refer to in the context of Organizational Behaviour?
What is motivation?
What is motivation?
What is an example of positive/incentive motivation?
What is an example of positive/incentive motivation?
What is intrinsic motivation?
What is intrinsic motivation?
Which technique aims to reduce the monotony of a job and make employees more versatile?
Which technique aims to reduce the monotony of a job and make employees more versatile?
What is the focus of content theories of motivation?
What is the focus of content theories of motivation?
According to Maslow's Need Hierarchy Theory, which need must be satisfied before any other needs motivate an individual?
According to Maslow's Need Hierarchy Theory, which need must be satisfied before any other needs motivate an individual?
What are examples of hygiene factors/maintenance factors according to Herzberg's Motivation Hygiene Theory?
What are examples of hygiene factors/maintenance factors according to Herzberg's Motivation Hygiene Theory?
Which theory assumes that the average human being inherently dislikes work and must be controlled and coerced to achieve goals?
Which theory assumes that the average human being inherently dislikes work and must be controlled and coerced to achieve goals?
What is the premise of Theory Y according to Mc Gregor's Theory X and Y?
What is the premise of Theory Y according to Mc Gregor's Theory X and Y?
What are examples of safety needs according to Maslow's Need Hierarchy Theory?
What are examples of safety needs according to Maslow's Need Hierarchy Theory?
What is the focus of job enlargement?
What is the focus of job enlargement?
What does employee involvement in decision making processes aim to achieve?
What does employee involvement in decision making processes aim to achieve?
Which theory of motivation distinguishes between hygiene factors and motivational factors?
Which theory of motivation distinguishes between hygiene factors and motivational factors?
Which theory of motivation focuses on the 'what' of motivation?
Which theory of motivation focuses on the 'what' of motivation?
Which theory of motivation assumes that employees inherently dislike work and must be controlled?
Which theory of motivation assumes that employees inherently dislike work and must be controlled?
Which type of motivation arises from within the individual?
Which type of motivation arises from within the individual?
Which technique of motivation involves providing meaningful feedback and increasing transparency?
Which technique of motivation involves providing meaningful feedback and increasing transparency?
Which need is NOT included in Maslow's Need Hierarchy Theory?
Which need is NOT included in Maslow's Need Hierarchy Theory?
Which theory of motivation focuses on the 'what' of motivation, including physiological and self-actualization needs?
Which theory of motivation focuses on the 'what' of motivation, including physiological and self-actualization needs?
Which theory of motivation assumes that work can be viewed as natural or enjoyable?
Which theory of motivation assumes that work can be viewed as natural or enjoyable?
Which type of motivation is derived from the word ‘motive’ and stimulates people to actions to achieve goals in the workplace?
Which type of motivation is derived from the word ‘motive’ and stimulates people to actions to achieve goals in the workplace?
Which technique of motivation involves job rotation, job enlargement, and job enrichment?
Which technique of motivation involves job rotation, job enlargement, and job enrichment?
Which type of motivation depends on what motivates an individual?
Which type of motivation depends on what motivates an individual?
Which theory of motivation assumes that employees inherently dislike work and must be controlled?
Which theory of motivation assumes that employees inherently dislike work and must be controlled?
What are attitudes according to the text?
What are attitudes according to the text?
What are the components of attitudes as per the text?
What are the components of attitudes as per the text?
How does the text suggest attitudes are formed?
How does the text suggest attitudes are formed?
What are the sources for acquiring attitudes according to the text?
What are the sources for acquiring attitudes according to the text?
What are some key employee attitudes mentioned in the text?
What are some key employee attitudes mentioned in the text?
How can attitudes impact performance and productivity according to the text?
How can attitudes impact performance and productivity according to the text?
How does the text suggest managing negative employee attitudes?
How does the text suggest managing negative employee attitudes?
What does cognitive dissonance theory explain according to the text?
What does cognitive dissonance theory explain according to the text?
How does cognitive dissonance lead to a desire to reduce the dissonance?
How does cognitive dissonance lead to a desire to reduce the dissonance?
What is emotional dissonance in the workplace according to the text?
What is emotional dissonance in the workplace according to the text?
When does emotional dissonance develop according to the text?
When does emotional dissonance develop according to the text?
Study Notes
Formation and Impact of Attitudes
- Attitudes are learned tendencies to respond favorably or unfavorably to an object or class of objects.
- Attitudes involve cognitive, affective, and behavioral components.
- Formation of attitudes occurs through association, reward/punishment, modeling, cultural norms, and exposure to information.
- Sources for acquiring attitudes include classical conditioning, operant conditioning, observational learning, social comparison, genetic factors, direct experience, family, peer groups, and neighborhood.
- Key employee attitudes include job satisfaction, job involvement, and organizational commitment.
- Attitudes can significantly impact performance, productivity, employee retention, and customer satisfaction.
- Managing negative employee attitudes involves identifying the issue, discussing the impact, and supporting the employee to change their attitude.
- Cognitive dissonance theory explains mental discomfort due to conflicting attitudes or behavior.
- Cognitive dissonance causes uneasiness and tension, leading to a desire to reduce the dissonance.
- Ways to eliminate dissonance include reducing the importance of beliefs, adding more consonant beliefs, or changing the dissonant beliefs.
- Emotional dissonance in the workplace arises from a conflict between an employee's experienced emotions and those required by the organization.
- Emotional dissonance develops when there is an internal conflict in an employee caused by a difference in emotions.
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Description
Test your knowledge of perception, attribution, impression management, and motivation concepts in organizational behavior with this quiz. Explore factors influencing perception, errors and biases, attribution theory, impression management techniques, and various motivation theories such as Maslow's Hierarchy of Needs and Herzberg's Motivation Hygiene Theory. See how well you understand these important aspects of workplace psychology.
