Organization Development: Planned Change Process

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What is the primary goal of developing a contract in the OD process?

To clarify the client's and practitioner's expectations about the OD process

What is a potential issue that clients may face in the OD process?

Fear of losing control

What is an essential element of an effective contract in the OD process?

Defining outcomes and deliverables

Why might an OD practitioner agree to unreasonable deadlines?

Due to a desire to be seen as competent

What is a potential issue that OD practitioners may face in the OD process?

Overidentification with the client's issues

What is the purpose of outlining fees and expenses in the contract?

To specify the financial responsibilities of both parties

Why is it essential to establish ground rules in the OD process?

To prevent interpersonal issues

What is a potential issue that clients may face due to their dependency on the OD practitioner?

Fear of losing control

What should an effective contract clarify regarding the OD practitioner's role?

Their role in assisting the client in making decisions

What is the primary purpose of clarifying outcomes and deliverables in the contract?

To clarify the client's and practitioner's expectations

Test your knowledge on the steps involved in starting a planned change process in an organization. From entering and contracting to feeding back diagnostic information, understand the role of an OD practitioner in facilitating change.

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