10 Questions
What is the primary goal of developing a contract in the OD process?
To clarify the client's and practitioner's expectations about the OD process
What is a potential issue that clients may face in the OD process?
Fear of losing control
What is an essential element of an effective contract in the OD process?
Defining outcomes and deliverables
Why might an OD practitioner agree to unreasonable deadlines?
Due to a desire to be seen as competent
What is a potential issue that OD practitioners may face in the OD process?
Overidentification with the client's issues
What is the purpose of outlining fees and expenses in the contract?
To specify the financial responsibilities of both parties
Why is it essential to establish ground rules in the OD process?
To prevent interpersonal issues
What is a potential issue that clients may face due to their dependency on the OD practitioner?
Fear of losing control
What should an effective contract clarify regarding the OD practitioner's role?
Their role in assisting the client in making decisions
What is the primary purpose of clarifying outcomes and deliverables in the contract?
To clarify the client's and practitioner's expectations
Test your knowledge on the steps involved in starting a planned change process in an organization. From entering and contracting to feeding back diagnostic information, understand the role of an OD practitioner in facilitating change.
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