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Organization Development: Planned Change Process

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Organization Development: Planned Change Process

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Questions and Answers

What is the primary goal of developing a contract in the OD process?

To terminate the relationship between the client and practitioner

To establish ground rules for confidentiality

To outline fees and expenses associated with the project

To clarify the client's and practitioner's expectations about the OD process (correct)

What is a potential issue that clients may face in the OD process?

Overidentification with the practitioner's issues

Inadequate access to information

Lack of empathy from the practitioner

Fear of losing control (correct)

What is an essential element of an effective contract in the OD process?

Defining outcomes and deliverables (correct)

Determining the practitioner's level of empathy

Establishing a termination clause

Specifying the client's dependencies

Why might an OD practitioner agree to unreasonable deadlines?

Due to a desire to be seen as competent Signup and view all the answers

What is a potential issue that OD practitioners may face in the OD process?

Overidentification with the client's issues Signup and view all the answers

What is the purpose of outlining fees and expenses in the contract?

To specify the financial responsibilities of both parties Signup and view all the answers

Why is it essential to establish ground rules in the OD process?

To prevent interpersonal issues Signup and view all the answers

What is a potential issue that clients may face due to their dependency on the OD practitioner?

Fear of losing control Signup and view all the answers

What should an effective contract clarify regarding the OD practitioner's role?

Their role in assisting the client in making decisions Signup and view all the answers

What is the primary purpose of clarifying outcomes and deliverables in the contract?

To clarify the client's and practitioner's expectations Signup and view all the answers