Podcast
Questions and Answers
What are the three primary perspectives on organization development?
What are the three primary perspectives on organization development?
The three primary perspectives are strategic, political, and cultural.
How does the Red Queen effect relate to organizational change?
How does the Red Queen effect relate to organizational change?
The Red Queen effect suggests that organizations must continually evolve and adapt to maintain their competitive position, as rivals are also changing.
What is the role of human performance in managing change?
What is the role of human performance in managing change?
Human performance plays a critical role in managing change by ensuring that individuals are motivated and equipped to adapt to new processes.
Describe the action research model in the context of OD.
Describe the action research model in the context of OD.
What is the significance of stakeholder analysis in the OD process?
What is the significance of stakeholder analysis in the OD process?
What challenges are associated with executing organizational change?
What challenges are associated with executing organizational change?
What is meant by 'intergroup relations intervention' in OD?
What is meant by 'intergroup relations intervention' in OD?
Explain the importance of mental models in organizational change.
Explain the importance of mental models in organizational change.
What are the four approaches to change discussed in the context of OD?
What are the four approaches to change discussed in the context of OD?
How can organizational culture impact the process of planned change?
How can organizational culture impact the process of planned change?
Flashcards
Organizational Development (OD)
Organizational Development (OD)
A planned process to improve organizational effectiveness and adapt to change.
Planned Change
Planned Change
Organization development process using systematic methods to achieve organizational improvements.
Change Levers
Change Levers
Factors influencing organizational change, such as communication or human performance.
Systems Thinking
Systems Thinking
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Diagnosing Change
Diagnosing Change
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Human Process Interventions
Human Process Interventions
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Stakeholder Analysis
Stakeholder Analysis
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Force Field Analysis
Force Field Analysis
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External Drivers of Change
External Drivers of Change
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Change Agenda
Change Agenda
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Study Notes
Module 1: Overview of Organization Development and Change
- Organization development (OD) examines the strategic, political, and cultural aspects of organizational growth and change, across different perspectives.
- OD encompasses different theories of planned change, including various historical and evolving models, impacting organizational development.
- Planned change can impact employee behavior and motivation.
- Diagnosing change involves using open systems theory, socio-technical systems theory, and work redesign.
- Organizational inertia and leveraging change levers and organizational change must be considered.
- OD's role in communication and information exchange is crucial for successful change implementation within organizations.
- OD practitioner capabilities, competencies, and professional ethical standards are essential.
Module 2: OD Process
- OD process involves initiating relationships, contracting, and diagnosing problems using multiple diagnostic models, including open systems, individual-level analysis, and organizational-level analysis.
- Diagnosing organizational change and culture, distinguishing between strong and weak cultures.
- Stakeholders and forces are examined, utilizing analysis tools (such as stakeholder analysis, force field analysis, Weisbord's six box model) to facilitate organizational change for improved effectiveness and creating a positive organizational environment.
Module 3: Designing OD Interventions
- OD interventions encompass coaching, training, development, process consultation, and team-building activities.
- OD interventions use a variety of techniques like business process reengineering, intergroup relation interventions, and large group interventions.
- HRM and Strategic interventions deal with strategies such as performance management, goal setting, performance coaching, appraising rewarding, and workforce diversity interventions.
- OD interventions address aspects of competitive strategies, collaborative strategies, organizational transformation, culture change, self-designing organizations, learning, and knowledge management.
- Applications of OD principles in various sectors (healthcare, family-owned businesses, and educational institutions) are explored.
Module 4: Appreciating Change
- Organizational change is driven by external factors like business cycles, industry cycles, and technological advancements.
- A change agenda is developed through cognition and organizational change perspectives, mental models, organizational learning, business models, and refining Senge's five disciplines.
- Strategic change agendas for industry evolution, concentration, and business value propositions.
Module 5: Mobilizing Support and Executing Change
- Four approaches to change: Parallel organization, ownership and involvement, psychology of persuasion, communication, influencing targets, and framing change.
- Change execution involves making decisions, negotiating change, aligning organizational policies, and executing changes, including overcoming impediments, obstacles, and challenges within an organization, while considering human elements.
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