Organization Culture and Core Values Chapter 2 Quiz
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Questions and Answers

What is considered essential for growth according to the text?

  • Consistent and significant profitability (correct)
  • Enhancing contribution of employees
  • Customer commitment
  • Market leadership
  • What does SAIL believe is important for making the organization the best?

  • Creativity and innovation
  • Continuous improvements and teamwork (correct)
  • Norms of behavior
  • Consistent profitability
  • What is critical for achieving market leadership?

  • Norms of behavior
  • Commitment to excellence
  • Customer satisfaction (correct)
  • Raw materials management
  • Which core value is given as an example in the text?

    <p>Customer satisfaction</p> Signup and view all the answers

    What should marketing branches do according to the text to reflect customer satisfaction?

    <p>Communicate order booking to PPC promptly</p> Signup and view all the answers

    What does SAIL emphasize for achieving prosperity of the company and employees?

    <p>Developing competence and commitment of people</p> Signup and view all the answers

    Which factor is necessary for modernization, growth, and market leadership according to the text?

    <p>Consistent and significant profitability</p> Signup and view all the answers

    Study Notes

    Essential for Growth

    • Innovation, creativity, and a commitment to learning are essential for growth.

    SAIL's Belief

    • The organization becoming the best, according to SAIL, requires fostering trust, teamwork, and collaboration amongst its employees.

    Market Leadership

    • Achieving market leadership depends on quality products and services delivered with excellence, agility to adapt to market changes, and customer focus.

    Core Value Example

    • Transparency and integrity is expressed as an important core value for SAIL.

    Marketing & Customer Satisfaction

    • Marketing branches need to align their activities with customer satisfaction and reflect it through their actions and communication efforts.

    Prosperity for Company & Employees

    • Achieving prosperity for both the company and employees requires focusing on customer satisfaction, teamwork, and a collaborative approach to business.

    Modernization, Growth, and Market Leadership

    • Employees are fundamental for modernization, growth, and market leadership as they drive the company’s success and drive innovation.

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    Description

    Test your knowledge on the concepts of vision, culture, and core values in an organization. Explore how mission and vision influence strategies, which in turn shape systems and structures. Understand the importance of a conducive work culture and aligned values in an organization.

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