Organisational Structure and Design

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Questions and Answers

What type of goals do lower-level managers develop?

  • Reactive goals
  • Operational goals (correct)
  • Strategic goals
  • Tactical goals

Middle-level management is responsible for developing strategic goals.

False (B)

List one variable that sets boundaries to planning.

Purpose of the business

The __________ of the business serves as a guiding principle for planning activities.

<p>mission statement</p> Signup and view all the answers

Match the management levels with their respective goals:

<p>Top Management = Strategic goals Middle-Level Management = Tactical goals Lower-Level Management = Operational goals All Levels = Develop plans based on goals</p> Signup and view all the answers

Which of the following is a characteristic of standing plans?

<p>Remain unchanged over a longer period (D)</p> Signup and view all the answers

Operational plans are designed for long-term objectives.

<p>False (B)</p> Signup and view all the answers

What is the primary focus of organizing within a business?

<p>Division of tasks</p> Signup and view all the answers

Which factor is most likely to create a need for a more complex organizational structure?

<p>Company Size (A)</p> Signup and view all the answers

Startups usually have a more hierarchical structure to foster innovation.

<p>False (B)</p> Signup and view all the answers

What stage in a company's life cycle might necessitate a more rigid organizational structure?

<p>Maturity</p> Signup and view all the answers

A company that emphasizes __________ might implement a decentralized organizational structure.

<p>innovation</p> Signup and view all the answers

Which of the following external factors influences organizational structure by requiring compliance with specific laws?

<p>Regulatory Environment (D)</p> Signup and view all the answers

Economic instability can lead a company to adopt a more aggressive organizational structure.

<p>False (B)</p> Signup and view all the answers

What organizational structure might be adopted by a company that values teamwork and collaboration?

<p>Matrixed structure</p> Signup and view all the answers

Match the following organizational factors with their descriptions:

<p>Company Size = Influences complexity of the structure Life Cycle Stage = Determines structure based on development phase Market Environment = Requires flexibility in competitive settings Culture and Mission = Shapes structure based on core values</p> Signup and view all the answers

What does organising primarily promote in a company?

<p>Productive deployment of resources (B)</p> Signup and view all the answers

Job enhancement decreases the number of tasks that an employee has to perform.

<p>False (B)</p> Signup and view all the answers

Define the term 'specialization' in the context of organizational structure.

<p>Specialization refers to dividing a task into smaller units to utilize specialized expertise or skills for higher productivity.</p> Signup and view all the answers

The grouping of employees based on their roles or functions is known as _________.

<p>departmentalisation</p> Signup and view all the answers

Match the following job design approaches with their descriptions:

<p>Job Rotation = Shifting of workers from one task to another Job Enhancement = Increase in the number of tasks for an employee Job Enrichment = Enlargement of tasks with increased control Specialization = Dividing tasks into smaller units for higher productivity</p> Signup and view all the answers

Which of the following is NOT a type of departmentalisation?

<p>Skill-based (A)</p> Signup and view all the answers

Authority is the right to command and enforce compliance with duties.

<p>True (A)</p> Signup and view all the answers

What is the primary responsibility of a subordinate in an organizational hierarchy?

<p>To execute tasks according to instructions and give account of their actions.</p> Signup and view all the answers

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Study Notes

Factors Influencing Organisational Structure

  • Internal Factors: Company size, life cycle stage, strategy, technology, culture and mission.
  • External Factors: Market environment, regulatory environment, economic conditions.

The Importance of Organising

  • Organising involves detailed analysis of work done and resources needed to achieve company goals.
  • Divides workload into manageable activities for individuals or groups.
  • Promotes productive deployment and utilization of resources.
  • Groups related activities and tasks into specialized sections.
  • Creates a mechanism to coordinate operations into complete, uniform, and harmonious units.

Fundamentals of Organisation

  • Design of posts for employees: Determining responsibilities and setting expectations.
  • Grouping employees in teams or sections.
  • Granting authority.
  • Creating a command structure.
  • Creating coordination mechanisms.

Job Design Approaches

  • Job Rotation: Shifting workers between different tasks.
  • Job Enhancement: Increasing the number of tasks for an employee.
  • Job Enrichment: Expanding the number of tasks and control an employee has over them.

Specialization

  • Dividing tasks into smaller units.
  • Utilizing specialized expertise or skills.
  • Aiming for higher productivity.

Departmentalization

  • Types: Function, Product, Area, Clients, Matrix-organisation structure.

Authority vs. Responsibility

  • Authority: The right to command, give assignments, enforce compliance, and penalize negligence. Power legalized by the company.
  • Responsibility: An obligation or commitment to execute tasks according to instructions. Subordinates must account for their actions.
  • The employee and manager jointly decide how progress will be measured.
  • Evaluation takes place at the end of a specified time period.

The Planning Process

  • Steps: Determine goals, develop alternative plans, evaluate alternative plans, choose a plan, implement the plan, and do reactive planning (if necessary).

Variables Influencing Planning

  • Purpose of the business.
  • Mission statement of the business.
  • Business environment.
  • Values of managers.
  • Experience of managers.

Management Involvement in Planning

  • Top Management: Develop strategic goals (long-term, applicable to the entire organization).
  • Middle-Level Management: Develop tactical goals (medium-term, applicable to functional departments) using strategic goals as a framework.
  • Lower-Level Managers: Develop operational goals (short-term, applicable to specific departments) following tactical goals.

Operational Plans

  • Single-use plans: Plans developed to achieve a single aim (program, project, budget).
  • Standing plans: Plans that remain the same over a longer time period (Policy, Rule, Standard procedures).

Organising - Definition

  • Organising: Division of tasks, allocation of resources, and granting authority to ensure tasks are performed.

Organisational Structure - Definition

  • Collection of formal tasks allocated to individuals and sections.
  • Formal reporting relationships (lines of authority, responsibility, hierarchy levels, team width of directors).
  • Systems designed for efficient coordination of workers across sections.

Organisational Structure Mechanisms - New Business

  • Setting up a structure ensuring the execution of task division.
  • Deciding upon responsibilities, authority, and communication types.

Organisational Structure Mechanisms - Existing Business

  • Continuously revising and adapting organizing.
  • Provisions for new products or services.

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