Podcast
Questions and Answers
What is a disadvantage of mechanistic structures?
What is a disadvantage of mechanistic structures?
- Enhanced employee autonomy
- High levels of flexibility
- Encourages innovation
- Rigidity and resistance to change (correct)
What is one consequence of an ageing workforce for organisations?
What is one consequence of an ageing workforce for organisations?
- Decentralization of operations
- Reduction in work arrangements
- Requirement to adapt benefit packages (correct)
- Increased hiring of younger employees
Organic structures have higher levels of formalization compared to mechanistic structures.
Organic structures have higher levels of formalization compared to mechanistic structures.
False (B)
Globalisation presents only opportunities for organisations.
Globalisation presents only opportunities for organisations.
Name a company that successfully utilizes a decentralized organic structure.
Name a company that successfully utilizes a decentralized organic structure.
Name one industry that struggled with rapid technological advancements.
Name one industry that struggled with rapid technological advancements.
In a matrix organization, employees report to both a functional manager and a __________ manager.
In a matrix organization, employees report to both a functional manager and a __________ manager.
Match the organizational structure with its characteristic:
Match the organizational structure with its characteristic:
Organisations must adapt to changes in ______ to remain competitive.
Organisations must adapt to changes in ______ to remain competitive.
Match the following organisational changes with their drivers:
Match the following organisational changes with their drivers:
Which of the following describes the advantages of organic structures?
Which of the following describes the advantages of organic structures?
What strategy might help organisations manage a global workforce?
What strategy might help organisations manage a global workforce?
Matrix structures simplify communication within an organization.
Matrix structures simplify communication within an organization.
Rapid growth of an organisation typically requires maintaining the same organisational structure.
Rapid growth of an organisation typically requires maintaining the same organisational structure.
What is a potential conflict within a matrix organization?
What is a potential conflict within a matrix organization?
What are some of the challenges the airline industry has faced?
What are some of the challenges the airline industry has faced?
What does organisational structure primarily help achieve?
What does organisational structure primarily help achieve?
Decentralized companies make decisions primarily at higher levels of the hierarchy.
Decentralized companies make decisions primarily at higher levels of the hierarchy.
What is the main task of organisational design?
What is the main task of organisational design?
A ______ structure has several layers of management between frontline employees and the top level.
A ______ structure has several layers of management between frontline employees and the top level.
Which structure is characterized by grouping jobs based on similarity in functions?
Which structure is characterized by grouping jobs based on similarity in functions?
Match the following terms with their definitions:
Match the following terms with their definitions:
In a ______ structure, there are fewer layers of management and greater self-actualization opportunities.
In a ______ structure, there are fewer layers of management and greater self-actualization opportunities.
Mechanistic structures promote greater employee empowerment.
Mechanistic structures promote greater employee empowerment.
What is the first step in the change management process?
What is the first step in the change management process?
Providing emotional support is not an important aspect of managing change.
Providing emotional support is not an important aspect of managing change.
What role do opinion leaders play in the change process?
What role do opinion leaders play in the change process?
Employees who participate in planning change efforts tend to have more positive opinions because they feel a sense of ______.
Employees who participate in planning change efforts tend to have more positive opinions because they feel a sense of ______.
Match the following elements of change management with their purpose:
Match the following elements of change management with their purpose:
What can management do to help alleviate resistance to change?
What can management do to help alleviate resistance to change?
Creating a sense of urgency is irrelevant in the change management process.
Creating a sense of urgency is irrelevant in the change management process.
Why is it important for leaders to communicate a vision for change?
Why is it important for leaders to communicate a vision for change?
What is a recommended approach when implementing changes to reduce resistance?
What is a recommended approach when implementing changes to reduce resistance?
Building your credibility has no impact on how likely people are to accept your ideas.
Building your credibility has no impact on how likely people are to accept your ideas.
What should you identify to frame your proposal effectively?
What should you identify to frame your proposal effectively?
People may resist change if it disrupts their daily ______.
People may resist change if it disrupts their daily ______.
Match the reasons for resisting change with their descriptions:
Match the reasons for resisting change with their descriptions:
What is one way to understand why people resist change?
What is one way to understand why people resist change?
Involving others in the planning stage can lead to more resistance when implementing changes.
Involving others in the planning stage can lead to more resistance when implementing changes.
What should you prepare to provide when proposing a change?
What should you prepare to provide when proposing a change?
What is a consequence of Polaroid's failure to adapt to digital photography?
What is a consequence of Polaroid's failure to adapt to digital photography?
Change often leads people to become more receptive to new practices.
Change often leads people to become more receptive to new practices.
Which personality trait affects how individuals perceive change?
Which personality trait affects how individuals perceive change?
Frequent or poorly managed changes can lead to ________ among employees.
Frequent or poorly managed changes can lead to ________ among employees.
Match the concepts related to change with their descriptions:
Match the concepts related to change with their descriptions:
Which of the following statements relates to understanding resistance to change?
Which of the following statements relates to understanding resistance to change?
Involving employees in planning change initiatives can lead to increased resistance.
Involving employees in planning change initiatives can lead to increased resistance.
What was developed by Kurt Lewin in the 1950s to understand change?
What was developed by Kurt Lewin in the 1950s to understand change?
Flashcards
Shifting Workplace Demographics
Shifting Workplace Demographics
Changes in the workforce's age, makeup, and expectations that require companies to adjust policies and practices.
Rapid Technological Advancements
Rapid Technological Advancements
The rapid pace of technology development forces companies to adapt continuously to stay competitive.
Globalisation
Globalisation
Companies operating globally face opportunities and challenges. They need to manage diverse workforces and adapt to different cultural contexts.
Fluctuations in Market Conditions
Fluctuations in Market Conditions
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Organisational Growth
Organisational Growth
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Poor Performance
Poor Performance
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Organizational Structure
Organizational Structure
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Organizational Design
Organizational Design
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Centralization
Centralization
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Decentralization
Decentralization
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Formalization
Formalization
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Tall Structure
Tall Structure
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Flat Structure
Flat Structure
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Functional Structure
Functional Structure
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Disrupted Habits
Disrupted Habits
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Personality Differences
Personality Differences
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Uncertainty and Fear of the Unknown
Uncertainty and Fear of the Unknown
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Fear of Failure
Fear of Failure
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Personal Impact
Personal Impact
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Change Fatigue
Change Fatigue
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Perceived Loss of Power
Perceived Loss of Power
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Listen to Naysayers
Listen to Naysayers
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Mechanistic Structure
Mechanistic Structure
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Organic Structure
Organic Structure
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Matrix Structure
Matrix Structure
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Advantage of Mechanistic Structure
Advantage of Mechanistic Structure
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Disadvantage of Mechanistic Structure
Disadvantage of Mechanistic Structure
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Disadvantage of Mechanistic Structure
Disadvantage of Mechanistic Structure
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Advantage of Organic Structure
Advantage of Organic Structure
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Advantage of Matrix Structure
Advantage of Matrix Structure
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Unfreezing
Unfreezing
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Communicating a plan for change
Communicating a plan for change
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Developing a sense of urgency
Developing a sense of urgency
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Building a coalition
Building a coalition
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Executing change
Executing change
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Continuing to provide support
Continuing to provide support
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Refreezing
Refreezing
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Publicising success
Publicising success
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Incremental Change
Incremental Change
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Involvement in Planning
Involvement in Planning
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Building Credibility
Building Credibility
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Evidence-Based Proposals
Evidence-Based Proposals
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Long-Term Goals
Long-Term Goals
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Understanding Resistance
Understanding Resistance
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Personality & Change
Personality & Change
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Study Notes
Organisational Structure and Change
- Organisational structure defines how individual and team work are coordinated within an organisation.
- Structure specifies reporting relationships, formal communication channels, and how individual actions relate.
- Organisational design is a key management function involved in creating or enhancing organisational structure.
Centralization
- Centralization describes the degree to which decision-making authority is concentrated at higher levels.
- Centralised companies make decisions at higher levels of the hierarchy.
- Decentralised companies make decisions at lower levels, closer to the issue.
- Centralisation can improve efficiency in stable environments.
- Decentralisation improves employee empowerment and speeds up decision-making.
Formalization
- Formalization describes the extent to which an organisation's policies, procedures, job descriptions, and rules are written and explicitly articulated.
- Formalised structures use written rules and regulations to control employee behaviour.
Hierarchical Levels
- Tall structures have many layers of management between frontline employees and top-level management.
- Greater supervision and monitoring of employees limit opportunities for advancement.
- Flat structures have few layers of management.
- Greater need satisfaction and self-actualisation but may lead to role ambiguity.
Departmentalization
- Functional structures group jobs based on similarity in functions, effective for organisations with a limited number of products and services.
- Divisional structures group departments based on unique products, services, customers, or geographic locations.
- More agile and better suited for organisations with diverse product lines operating in turbulent environments.
Mechanistic Structures
- Mechanistic structures are highly formalised and centralised.
- Characterised by many written rules and regulations, formal communication channels.
- Employees have clearly defined roles.
- Advantages: efficiency, suitable for new businesses
- Disadvantages: rigidity, resistance to change, inhibits entrepreneurial action.
Organic Structures
- Organic structures are characterised by flexibility, decentralisation, and low levels of formalisation.
- Communication is fluid and flexible; broader job descriptions.
- Employees are encouraged to perform duties based on organisational needs.
- Advantages: conducive to innovation, entrepreneurship, and higher job satisfaction.
Matrix Organisations
- Combine aspects of traditional functional structures with product structures.
- Employees report to both a functional manager (e.g., marketing, finance) and a project/product manager.
- Aims to balance functional specialisation and product focus.
- Advantages: enhanced information flow and collaboration, faster response times.
- Disadvantages: potential for conflict, role ambiguity.
Boundaryless Organisations
- Organisations that eliminate traditional barriers between departments and the external environment.
- Modular organisations: outsource non-essential functions, focus on core functions.
- Strategic alliances: collaboration between companies.
- Breaking down internal barriers: creating a more collaborative work environment.
Drivers of Organisational Change
- Changing demographics: Shifting age, composition, and expectations of the workforce.
- Rapid technological advancements: Adapting to evolving technology.
- Globalisation: Managing diverse institutional environments and managing international workforces.
- Fluctuations in market conditions: Adapting to economic changes and competition.
- Organisational growth: Accommodating expansion.
Resistance to Change
- Disrupted habits: change disrupts routines and creates discomfort
- Personality differences: some individuals resist change more than others.
- Uncertainty and fear of the unknown: change brings feelings of uncertainty, anxiety.
- Fear of failure: resistance from employees fearing negative impact.
- Personal impact: resistance when the change perceived as negatively affecting people.
- Change fatigue: excessive change leads to cynicism and burnout.
- Perceived loss of power: resistance from those whose power may diminish in the new systems.
Executing Change
- Continuing support: Management should provide continuing support to employees during and following a change.
- Creating small wins: creating small successes during the change effort to increase the likelihood of acceptance
- Eliminating obstacles: management should identify and remove obstacles to ensure a smooth transition
- Publicizing success: showcasing the positive outcomes.
- Rewarding adoption: rewarding people who embrace the change
- Embracing continuous change: establishing feedback loops for continuous learning and improvement.
- Listening to those who disagree.
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