Organisational Culture Models
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Questions and Answers

What is the main dichotomy that measures the importance of rules and relationships in Trompenaars and Hampden-Turner's model?

  • Universalism vs. Particularism (correct)
  • Achievement vs. Ascription
  • Individualism vs. Communitarianism
  • Sequential time vs. Synchronous time
  • In the model proposed by Trompenaars and Hampden-Turner, achievement is viewed as more significant than ascription.

    True (A)

    Name one of the two individuals who developed the model discussed.

    Fons Trompenaars

    In Trompenaars and Hampden-Turner's framework, __________ refers to whether time is viewed as a finite resource or used flexibly.

    <p>sequential time vs. synchronous time</p> Signup and view all the answers

    Match the following terms to their definitions:

    <p>Universalism = Rules apply equally to all Particularism = Priority is given to relationships Achievement = Success based on actions Ascription = Success based on identity</p> Signup and view all the answers

    Which of the following is a characteristic of low-context cultures?

    <p>Everything is said explicitly. (C)</p> Signup and view all the answers

    High-context cultures often become impatient with low-context communication.

    <p>True (A)</p> Signup and view all the answers

    Name one example of a polychronic culture.

    <p>India</p> Signup and view all the answers

    In monochronic cultures, time is often referred to as _____

    <p>money</p> Signup and view all the answers

    Match the following cultural aspects with their descriptions:

    <p>Monochronic = Do one thing at a time and adhere to plans Polychronic = Do many things at once and value relationships Public space = Small physical distance between people Private space = Larger physical distance between individuals</p> Signup and view all the answers

    Which dimension in Hofstede's model defines culture as the 'collective programming of the mind'?

    <p>Cultural Dimensions (C)</p> Signup and view all the answers

    Agreements in high-context cultures are typically written and binding.

    <p>False (B)</p> Signup and view all the answers

    What is one characteristic of public space in collectivist cultures?

    <p>Small physical distance between people</p> Signup and view all the answers

    Which of the following represents the core of Hofstede's cultural onion?

    <p>Values (A)</p> Signup and view all the answers

    The layers of Hofstede's cultural onion can be removed while the core remains unchanged.

    <p>True (A)</p> Signup and view all the answers

    List the four components of Cultural Intelligence (CQ).

    <p>CQ Drive, CQ Knowledge, CQ Strategy, CQ Action</p> Signup and view all the answers

    In Schein's model of organizational culture, the basic assumptions represent the __________ level of culture.

    <p>deepest</p> Signup and view all the answers

    Match the components of SMART objectives with their definitions:

    <p>Specific = Clearly defined and focused Measurable = Able to be tracked and assessed Achievable = Attainable and realistic Relevant = Aligned with goals and objectives Time-limited = Set within a specific timeframe</p> Signup and view all the answers

    Which of the following best describes a 'hero' in Hofstede's cultural onion?

    <p>A figure who embodies culturally valued traits (A)</p> Signup and view all the answers

    The rituals in Hofstede's cultural model can be considered unnecessary but are socially essential.

    <p>True (A)</p> Signup and view all the answers

    Cultural intelligence includes motivation, cognition, metacognition, and __________.

    <p>behavior</p> Signup and view all the answers

    What does Power Distance (PDI) measure?

    <p>The acceptance of unequal power distribution in society (C)</p> Signup and view all the answers

    High Uncertainty Avoidance (UAI) indicates a preference for taking risks.

    <p>False (B)</p> Signup and view all the answers

    In the context of cultural dimensions, what does IDV stand for?

    <p>Individualism vs collectivism</p> Signup and view all the answers

    The dimension that describes the extent to which people control their desires and impulses is called __________.

    <p>Indulgence vs restraint</p> Signup and view all the answers

    Match the cultural dimensions with their descriptions:

    <p>Power distance = Acceptance of unequal power distribution Uncertainty avoidance = Tolerance for ambiguity Individualism = Priority to individual rights Masculinity = Preference for competition</p> Signup and view all the answers

    What primary change occurred regarding Masculinity and Femininity in October 2023?

    <p>It was renamed to 'Motivation Towards Achievement and Success' (B)</p> Signup and view all the answers

    Cultures with a long-term orientation value the past and present more than the future.

    <p>False (B)</p> Signup and view all the answers

    What is a characteristic of a collectivist society?

    <p>Collective decision-making</p> Signup and view all the answers

    Which of the following statements is true about achievement-oriented cultures?

    <p>Promotion is based on meritocracy. (A)</p> Signup and view all the answers

    In ascription-oriented cultures, status is primarily earned through personal achievements.

    <p>False (B)</p> Signup and view all the answers

    Name one limitation of quantitative studies mentioned in the context.

    <p>Imposition of categories and concepts from outside the culture.</p> Signup and view all the answers

    In high-context communication, good communication is ____, nuanced, and layered.

    <p>sophisticated</p> Signup and view all the answers

    What best describes high-power distance cultures?

    <p>Power relations are viewed as more autocratic and paternalistic. (D)</p> Signup and view all the answers

    Match the following aspects of Erin Meyer's Culture Map with their descriptions.

    <p>Low-context = Clear and straightforward communication Direct negative feedback = Use of definitive upgrading terms Principle-first = Focus on overarching ideas before application High-power distance = Acceptance of unequal power distribution</p> Signup and view all the answers

    Cultural crossvergence refers to the blending of values from Western and emerging markets.

    <p>True (A)</p> Signup and view all the answers

    What is the primary focus of 'Application-first' persuasion?

    <p>Practical applications and examples.</p> Signup and view all the answers

    Study Notes

    Schein's Model of Organisational Culture

    • Distinguishes between symbols/artifacts, norms/values, and basic assumptions.

    Hofstede's Cultural Onion

    • A model representing culture visually.
    • Developed by Geert Hofstede.
    • Layers of the onion represent different levels of culture (symbols, heroes, rituals, and values).
    • Surface layers can be removed, but the core remains fixed.

    Symbols

    • Words, gestures, images, or objects with meanings specific to a culture.
    • Recognized only by those within the culture.
    • Can be real or fictitious.

    Heroes

    • People (past or present, real or fictitious) who embody valued characteristics of a culture.

    Rituals

    • Collective activities considered socially essential.
    • Often performed for their own sake.
    • Include greetings, religious ceremonies, and social rituals.

    Values

    • Core of a culture.
    • Broad tendencies toward preferred states of affairs.
    • Examples: good/bad, natural/unnatural.

    Cultural Meaning of Practices

    • Intangible cultural meaning.
    • Revealed when practices are interpreted by members of the culture.

    CQ (Cultural Quotient)

    • Motivation (CQ Drive): Interest and confidence in adapting to multicultural situations.
    • Cognition (CQ Knowledge): Knowledge of how cultures are similar and different.
    • Metacognition (CQ Strategy): Awareness and ability to plan multicultural interactions.
    • Behavior (CQ Action): Level of adaptability in intercultural interactions.

    SMART Objectives

    • Specific, Measurable, Achievable, Relevant, Time-bound.
    • Applicable to professional and personal goals.

    High/Low Context Cultures

    • Low Context:
      • Focus is on explicit communication.
      • Information is explicitly stated in the message.
      • Agreements are written.
      • Examples: Germany, Switzerland, Scandinavian countries.
    • High Context:
      • Focus is on implicit communication and relationships.
      • Information is embedded in the context of the situation.
      • Agreements are spoken and flexible.
      • Examples: China, Japan, Latin America.

    Monochronic vs. Polychronic Cultures

    • Monochronic:
      • Linear thinking, one task at a time.
      • Adherence to schedules and plans.
      • Punctuality and privacy are important.
      • Examples: Germany, North America, Japan.
    • Polychronic:
      • Cyclic thinking, multiple tasks simultaneously.
      • Relaxed attitude towards schedules.
      • Strong emphasis on personal relationships.
      • Examples: Africa, Southeast Asia, Latin America.

    Private vs. Public Space

    • Private Space: Individualistic orientation, high physical distance between people.
    • Public Space: Collectivist orientation, low physical distance.

    Hofstede's Cultural Dimensions

    • Power Distance Index (PDI): The extent to which less powerful members accept unequal power distribution.
    • Uncertainty Avoidance Index (UAI): Tolerance for ambiguity and risk.
    • Individualism vs. Collectivism (IDV): Degree of interdependence within a society.

    Trompenaars and Hampden-Turner Model

    • Culture is viewed through various culturally based dimensions to understand different ways of seeing the world.

    Universalism vs. Particularism

    • Universalism: Rules are the same for everyone.
    • Particularism: Rules depend on specific context.

    Individualism vs Communitarianism

    • Individualism: Importance is given to individual goals.
    • Communitarianism: Importance is given to group goals and loyalty.

    Neutral vs Affective

    • Neutral: Emotions are hidden.
    • Affective: Emotions are openly expressed.

    Achievement vs Ascription

    • Achievement: Status earned through merit.
    • Ascription: Status based on factors like family or social position.

    Sequential Time vs Synchronous time

    • Sequential Time: Time is viewed as a linear progression, valued for being punctual.
    • Synchronous Time: Time is viewed as flexible and fluid; multiple tasks can overlap.

    Internal direction vs External direction

    • Internal Direction: Control over outcomes.
    • External Direction: Adaptations to the external environment.

    Communicating

    • Low-context cultures: Precise, simple, clear communication.
    • High-context cultures: Sophisticated, nuanced, layered communication.

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    Description

    Explore key models of organisational culture, including Schein's Model and Hofstede's Cultural Onion. Understand the distinctions between symbols, heroes, rituals, and values that shape the culture of organizations. This quiz will enhance your comprehension of cultural dynamics in a corporate context.

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