Oral Communication Unit 1

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Questions and Answers

What is the main role of the sender in the communication process?

To decode the message from the receiver

To respond to feedback

To encode the message for the receiver (correct)

To use non-verbal cues during conversation

Which of the following best describes 'haptics' in communication?

The role of time in communication

The tone and pitch of a speaker's voice

The use of facial expressions to convey emotion

The use of touch to convey meaning (correct)

What does 'paralanguage' refer to in the context of oral communication?

The non-verbal components such as gestures

The physical appearance of the speaker

The aspects of speech including pitch, volume, and tone (correct)

The response of the receiver to the message

Which of the following is an example of non-verbal communication?

Making direct eye contact during a conversation Signup and view all the answers

What is the process by which the receiver interprets the message known as?

Decoding Signup and view all the answers

Which term applies to the response given by the receiver to the sender's message?

Feedback Signup and view all the answers

Chronemics in communication refers to which of the following?

The impact of time on communication Signup and view all the answers

Which of the following is NOT a recognized component of oral communication?

Writing skills Signup and view all the answers

What is a key characteristic of low-context cultures?

They assume listeners know very little. Signup and view all the answers

Which speech context occurs within one person?

Intrapersonal speech context Signup and view all the answers

High-context cultures are generally associated with which of the following traits?

Intuition and contemplation. Signup and view all the answers

What is an example of interpersonal cooperation?

Understanding another person’s needs Signup and view all the answers

Which of the following is NOT considered a barrier to communication?

Emotional intelligence. Signup and view all the answers

What aspect does the concept of 'noise' refer to in communication?

Factors that disrupt information flow. Signup and view all the answers

Which of the following is NOT a reason why emotions may not be expressed?

Sufficient self-awareness Signup and view all the answers

Which type of speech context is considered the BEST according to communicators?

Dyad communication Signup and view all the answers

Why might someone experience information overload in communication?

Too much overlapping context is provided. Signup and view all the answers

What type of cues are considered tools for communicating emotions?

Vocal cues Signup and view all the answers

Which factor can contribute to a language barrier in communication?

An unfamiliar accent. Signup and view all the answers

In high-context cultures, how do communicators typically perceive information?

As already being understood through shared context. Signup and view all the answers

Which approach represents an ineffective expression of emotions?

Using counterfeit emotional language Signup and view all the answers

What type of barrier is caused by prejudging a message?

Cognitive barrier. Signup and view all the answers

During which type of speech context do participants often share their ideas and feelings in a formal manner?

Dyad communication Signup and view all the answers

Which of the following is an example of a formal speech context?

Marriage vows Signup and view all the answers

What characterizes public communication?

It involves minimal audience feedback. Signup and view all the answers

In small group communication, how many people typically interact?

3 to 12 people Signup and view all the answers

Which statement is true regarding the consultative speech style?

It relies on a hierarchy of experts in discussions. Signup and view all the answers

For what purposes is public communication typically employed?

For informational or persuasive needs. Signup and view all the answers

What is a key characteristic of small group communication?

Members attempt to influence each other. Signup and view all the answers

Which of the following is an example of public communication?

A graduation speech delivered to an audience. Signup and view all the answers

Which type of communication requires minimal shared background among participants?

Public communication. Signup and view all the answers

What is one of the primary channels used in public communication?

Exaggerated delivery methods. Signup and view all the answers

What is the purpose of seeking assistance in speech styles?

To show a specific speech context Signup and view all the answers

Which speech style is most appropriate when addressing strangers in a formal situation?

Frozen Signup and view all the answers

What characterizes the consultative speech style?

Involves a two-way interaction Signup and view all the answers

Among which group is the intimate speech style primarily used?

Family and close friends Signup and view all the answers

What is a key feature of the frozen speech style?

Intended for memorization and remains unchanged Signup and view all the answers

What type of speech style would likely use short utterances and can be ungrammatical?

Intimate Signup and view all the answers

Which of the following best describes casual speech style?

Applied among acquaintances and friends Signup and view all the answers

How are different speech styles analyzed?

According to their formality Signup and view all the answers

Study Notes

Nature of Communication

Communication encompasses verbal and non-verbal elements including gestures, eye contact, and facial expressions.
Chronemics emphasizes the significance of time in communication.
Haptics refers to the use of touch during conversations and its cultural dependency.
Paralanguage involves aspects like inflection, pitch, and tone, influencing how spoken messages are perceived.

Understanding Communication

Key vocabulary:
- Stimulus: the idea a sender wishes to convey.
- Sender: the individual encoding the message.
- Receiver: the one decoding the message.
- Decode: the interpretation of a message.
- Feedback: the response from the receiver.
Context affects communication effectiveness, impacting message transmission.

Cultural Contexts

Low-context cultures (e.g., North America) rely minimally on situational context and prioritize direct communication to convey meaning.
High-context cultures (e.g., Japan, China) expect shared background knowledge, focusing on implicit understanding.

Barriers to Communication

Language Barriers:
- Different languages
- Unfamiliar accents
Cultural Barriers: differing principles and beliefs can create misunderstandings.
Physical Barriers: noise, poor lighting, and distance inhibit effective communication.
Psychological barriers like prejudging, information overload, and lack of interest disrupt the communication process.

Speech Contexts

Intrapersonal: self-talk occurring within an individual.
Interpersonal: exchanges between two individuals or groups sharing ideas.
Small Group: involves 3 to 12 people interacting to achieve common goals.
Public Communication: delivery of messages to larger audiences, mainly one-way with limited feedback, seen in formal events.

Types of Speech Styles

Speech styles range from formal to informal, influenced by context and audience:
- Frozen: used in formal situations, remains unchanged over time.
- Formal: structured and used in serious discussions.
- Consultative: semi-formal conversations seeking expert opinions.
- Casual: informal style used among friends and co-workers.
- Intimate: used among close family/friends, may employ incomplete sentences.

Tools for Communicating Emotions

Expressing emotions can involve:
- Facial expressions
- Vocal cues
- Gestures
- Verbal cues
Challenges include social expectations, vulnerability, and the roles individuals adopt in communication.

Importance of Emotional Expression

Struggles in expressing emotions can lead to misunderstandings.
Effective communication involves being specific, owning feelings, and avoiding generalizations.

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Description

This quiz focuses on the nature of communication, including non-verbal elements such as gestures, mannerisms, eye contact, and facial expressions. It also covers the concept of chronemics, which explores the role of time in communication. Prepare to enhance your understanding of effective oral communication skills.