Oral Communication Lessons 1 & 2

Questions and Answers

What does communication primarily involve?

Only the sharing of information.

The interdependent process of sending, receiving, and understanding messages. (correct)

A one-way exchange of messages.

Communication that relies solely on verbal cues.

Which of the following is a characteristic of non-verbal communication?

It is structured and follows strict rules.

It only occurs in formal settings.

It is represented through gestures and body language. (correct)

It often involves the use of words.

What distinguishes verbal communication from non-verbal communication?

Verbal communication is rule-specific and almost always planned. (correct)

Verbal communication is spontaneous, while non-verbal is planned.

Verbal communication is entirely non-contextual.

Non-verbal communication includes spoken language only.

Which macro skill is essential for effective communication?

Listening. Signup and view all the answers

Which term is associated with the study of body language?

Kinesics. Signup and view all the answers

What is the intimate zone in proxemics?

Proximity reserved for close friends and loved ones. Signup and view all the answers

What is a recommended practice for improving communication skills?

Study cultural diversities. Signup and view all the answers

What does brevity in communication emphasize?

Keeping communication brief, simple, and meaningful Signup and view all the answers

How is the sending and receiving of symbolic cues best described?

An interpersonal dynamic with context-specific interpretations. Signup and view all the answers

Which factor is NOT part of the G.R.E.P.S model for understanding your audience?

Personality Signup and view all the answers

What indicates a lack of attentiveness in non-verbal communication?

Slouching posture Signup and view all the answers

What does the principle of communication being 'irreversible' indicate?

Once a message is communicated, it cannot be taken back Signup and view all the answers

Which of the following is a characteristic of vivid communication?

Varying intonation and vocal characteristics Signup and view all the answers

What does the term 'congruency' in communication refer to?

Aligning verbal and non-verbal cues Signup and view all the answers

Why is it important to check for understanding during communication?

To gauge whether the message has been grasped correctly Signup and view all the answers

What aspect of communication is primarily affected by haptics?

Physical touch and motion Signup and view all the answers

Study Notes

Communication Overview

Defined as the act of sharing, dividing, imparting, informing, and joining.
Involves an interdependent process of sending, receiving, and understanding messages.
Encompasses both verbal and non-verbal forms.

Basic Forms of Communication

Spontaneous Communication: Unstructured and occurs without premeditation.
Non-verbal Communication: Includes body language, facial expressions, and gestures. Conveys emotional states and meanings without words.

Nature of Communication

Two-way process involving at least two entities (Sender-Receiver).
Dynamic interaction where people share their internal states using symbols.

Non-verbal Communication

Facial Expressions: Motions on the face that express emotions.
Body Language: Overall posture and movement influence communication.
Proxemics: Study of personal space; varies by context (intimate, personal, social, public).
Kinesics: Hand movements that occur naturally when speaking.
Haptics: Communication through touch and physical contact.
Eye Gaze/Movement: Regulates conversation flow and shows engagement.

Verbal Communication

Governed by rules and is typically planned.
Macro Skills: Listening, speaking, reading, and writing are essential components.
Active Listening: Engages the sender; passive listening involves the receiver.

Improving Verbal Communication Skills

Appropriateness: Contextual suitability of communication.
Brevity: Keep messages short, simple, and direct (K.I.S.S. principle).
Ethics: Understanding the audience's G.R.E.P.S. (Gender, Role, Ethnicity, Preference, Status).
Vividness: Use of varied intonation and vocal characteristics to maintain interest.

Improving Non-verbal Communication Skills

Maintain eye contact to demonstrate attentiveness.
Use posture to show interest and confidence; avoid slouching.
Understand that appearance and attire convey messages about personality and professionalism.

Nine C's of Communication

Congruency: Alignment between verbal and non-verbal communication; disparity can lead to confusion.
Additional elements include clarity, coherence, consistency, and content relevance.

Tenets of Communication

Dynamic: Communication is not fixed; it evolves constantly.
Irreversible: Once shared, messages cannot be taken back.
Contextualized: Words can have different meanings in varying situations.
Continuous: Communication involves ongoing interaction among participants.

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Description

Dive into the fundamentals of Oral Communication with this quiz covering key concepts from Lessons 1 and 2. Explore the basic forms of communication, the importance of meaningful exchanges, and the Nine Cs and Tenets of effective communication. Test your understanding of how sharing and receiving messages create an interdependent process.