Oral Communication Basics

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Questions and Answers

What type of communication occurs between two people?

Mass Communication

Small Group Communication

Dyad Communication (correct)

Public Speaking

Which of the following speech styles is characterized by a static form that does not change over time?

Informal

Frozen (correct)

Formal

Consultative

What type of communication encompasses media such as television and newspapers?

Interpersonal Communication

Public Speaking

Mass Communication (correct)

Formal Communication

Which speech style involves two-way communication and is considered professional discourse?

Consultative Signup and view all the answers

What is a characteristic of informal communication?

It occurs between individuals with close relationships. Signup and view all the answers

What is the primary purpose of the feedback element in communication?

To provide reactions or responses from the receiver Signup and view all the answers

Which of the following is not one of the three major types of communication?

Digital Signup and view all the answers

In which model of communication does the interaction flow both ways?

Interactive Signup and view all the answers

Which process step involves converting the message into a format that can be sent?

Encoding Signup and view all the answers

What is considered 'noise' in the communication process?

External distractions Signup and view all the answers

Which function of communication is primarily concerned with allowing individuals to express their feelings?

Emotional Expression Signup and view all the answers

What is the first step in the communication process?

Stimulus Signup and view all the answers

Which of the following elements is defined as the source of information or message in communication?

Sender/Speaker Signup and view all the answers

Which type of non-verbal communication involves sending signals when speaking, such as breaking or making eye contact?

Regulating Signup and view all the answers

What is an example of complementing in non-verbal communication?

Lowering your head and using a sad tone when discussing sadness Signup and view all the answers

Which of the following contributes to making a speaker appear more dynamic and animated?

Employing various non-verbal cues Signup and view all the answers

In what way does non-verbal communication help in building a connection with listeners?

By communicating feelings and attitudes non-verbally Signup and view all the answers

Which strategy is essential for public speakers to engage their audience effectively?

Making eye contact with the audience Signup and view all the answers

Which characteristic is essential for overcoming anxiety in public speaking?

Authenticity Signup and view all the answers

What should a speaker focus on to effectively connect with their audience?

Telling stories Signup and view all the answers

For a speech that exceeds 20 minutes, what is a recommended strategy?

Break it into smaller chunks Signup and view all the answers

What is a key element of effective voice modulation in public speaking?

Varying tone and pitch Signup and view all the answers

What is the recommended amount of preparation time for every minute of speech?

1 hour Signup and view all the answers

Which physical aspect should a speaker incorporate to enhance their presentation?

Eye contact Signup and view all the answers

What is meant by the term 'intrapersonal' in the context of speech?

Communication that involves self-reflection Signup and view all the answers

What is the purpose of having a 'hook' in a speech?

To engage the audience early on Signup and view all the answers

What type of cue provides a structure for understanding the order of information in a lecture?

Organizational-cues Signup and view all the answers

Which of the following is NOT a type of non-verbal cue?

Mannerisms Signup and view all the answers

The function of accenting in non-verbal communication is to:

Call attention to important parts of a message Signup and view all the answers

Which of the following terms refers to the communication of messages through space and distance?

Proxemics Signup and view all the answers

Which of the following is an example of a mannerism-cue?

Repeating a phrase for emphasis Signup and view all the answers

Which of these is a type of paralanguage?

Volume Signup and view all the answers

What is a common purpose of using emphasis-cues in communication?

To focus attention on important information Signup and view all the answers

What role do eye messages play in non-verbal communication?

They convey emotions and intent. Signup and view all the answers

Which factor is NOT considered a speaker-generated noise that affects communication?

Poor listening habits Signup and view all the answers

What characteristic is essential for competent intercultural communicators?

Ability to tolerate uncertainty Signup and view all the answers

Which of the following is a barrier to effective communication that can result from the listener's perspective?

Lack of trust Signup and view all the answers

In intercultural communication, which of the following elements should NOT be taken into consideration?

Social media usage Signup and view all the answers

What is one of the main purposes of a speaker who aims to persuade their audience?

To encourage a change of heart Signup and view all the answers

Which of the following is NOT an example of listener-generated noise?

Insufficient information Signup and view all the answers

Which technique can help avoid bias when communicating with others?

Challenging gender norms Signup and view all the answers

What is meant by 'verbal cue' in communication?

A prompt conveyed in spoken language Signup and view all the answers

Study Notes

Communication Basics

Communication is the process of sharing messages across diverse channels, contexts, and cultures.
Originates from the Latin word "communicare," meaning sharing.

Types of Communication

Oral Communication: Speaking or verbal interaction.
Written Communication: Conveying messages through text.
Gestural Communication: Non-verbal cues such as body language.

Elements of Communication

Sender/Speaker: Originator of the message.
Message: The information, ideas, or thoughts delivered.
Receiver: The individual interpreting the message.
Channel: The medium through which the message is conveyed (e.g., verbal, non-verbal).
Feedback: Response from the receiver, indicating message understanding.
Context: The situational backdrop of the communication process.

Communication Process

Stimulus: Initial triggering factor.
Ideation: Generating varied ideas or messages.
Encoding: Crafting the message into comprehensible forms.
Transmission: How the message is delivered.
Reception: The act of receiving the message.
Decoding: Interpreting the received message.
Understanding: Grasping the core message.
Feedback: Providing responses to the sender.

Communication Models

Linear Model: One-way flow (e.g., public speaking).
Interactive Model: Two-way exchange (e.g., interviews, discussions).
Transactional Model: Simultaneous sending and receiving (e.g., casual conversations).
Noise: Any interference in the communication process.

Functions of Communication

Control: Influence behavior.
Social Interaction: Foster connections between individuals.
Motivation: Encourage positive change or actions.
Emotional Expression: Allow sharing of feelings.
Information Dissemination: Spread knowledge to a wider audience.

Types of Oral Communication

Interpersonal: Personal exchanges between individuals.
Public Speaking: Addressing large groups.
Mass Communication: Broadcasting to broader audiences via media.

Speech Styles

Frozen: Unchanging forms like prayers or pledges.
Formal: Structured and impersonal communication.
Consultative: Professional, two-way discourse.

Characteristics of Effective Public Speakers

Confidence: Key to engaging delivery.
Passion: Genuine emotion makes a connection.
Natural Delivery: Authenticity over memorization.
Voice Modulation: Varied tone to maintain interest.
Conciseness: Aim for clarity within time limits.
Audience Connection: Use storytelling and audience awareness.
Repetition: Reinforces key messages for retention.
Practice: Essential for preparedness and fluency.
Meaningful Conclusion: Deliver messages that resonate with audiences.

Master Strategies for Public Speaking

Preparation: Invest time for effective delivery.
Engaging Hook: Capture attention early in the presentation.
Silence: Use pauses for emphasis.
Authenticity: Speak genuinely.
Body Language: Align movements with verbal content.
Stage Presence: Utilize physical space to enhance engagement.

Non-Verbal Communication

Accenting: Highlighting key messages.
Complementing: Aligning verbal messages with body language.
Contradicting: When verbal and non-verbal messages conflict.
Regulating: Using gestures to facilitate conversation flow.

Barriers to Communication

Speaker-Generated Noise: Issues from the speaker's side, such as lack of preparation or confidence.
Listener-Generated Noise: Distractions and distractions from the audience.
Environmental Noise: External factors affecting communication clarity.

Intercultural Communication

Interaction influenced by varied cultural backgrounds.
Essential traits include flexibility, open-mindedness, and adaptability.

Strategies for Unbiased Communication

Avoid stereotypes and generalizations.
Be sensitive to different backgrounds and practices.
Maintain politeness and respect for all individuals.

Speaker's Purpose

Inform: Disseminate knowledge.
Persuade: Convince the audience to change their views or actions.
Entertain: Engage audiences through storytelling and humor.

Verbal Cues

Spoken prompts that convey messages in communication, enhancing clarity and engagement.

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Description

Explore the essential concepts of oral communication, including its definition and key elements. This quiz covers various types of communication and delves into the process of sharing messages effectively. Brush up on your understanding of how oral communication functions in different contexts.