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Questions and Answers
In a business meeting, the use of highly technical jargon by the speaker could present which type of communication barrier?
In a business meeting, the use of highly technical jargon by the speaker could present which type of communication barrier?
Which communication model best describes a scenario where two colleagues are having a back-and-forth discussion, constantly reacting and adjusting their messages based on each other's responses?
Which communication model best describes a scenario where two colleagues are having a back-and-forth discussion, constantly reacting and adjusting their messages based on each other's responses?
In a noisy construction site, what type of barrier is most likely to impede effective oral communication between workers?
In a noisy construction site, what type of barrier is most likely to impede effective oral communication between workers?
A public speaker notices many audience members looking confused after explaining a complex topic. According to the communication process, what is the most appropriate next step for the speaker?
A public speaker notices many audience members looking confused after explaining a complex topic. According to the communication process, what is the most appropriate next step for the speaker?
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What is the term for converting thoughts into a communicable form?
What is the term for converting thoughts into a communicable form?
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A company from the USA is trying to do business in Japan, but misunderstands unspoken cues during negotiations. Which barrier to communication is occurring?
A company from the USA is trying to do business in Japan, but misunderstands unspoken cues during negotiations. Which barrier to communication is occurring?
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According to the Shannon-Weaver model, what element is considered a disruptive factor in the communication process?
According to the Shannon-Weaver model, what element is considered a disruptive factor in the communication process?
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If a person has a speech impediment, which communication barrier would this be classified as?
If a person has a speech impediment, which communication barrier would this be classified as?
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Flashcards
Oral Communication Context
Oral Communication Context
The setting in which oral communication occurs, affecting style and response.
Barriers to Communication
Barriers to Communication
Obstacles that hinder effective exchange of information.
Linear Communication Model
Linear Communication Model
A model where the sender transmits messages to a receiver without feedback.
Interactive Communication Model
Interactive Communication Model
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Transactional Communication Model
Transactional Communication Model
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Communication Process Elements
Communication Process Elements
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Encoding
Encoding
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Decoding
Decoding
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Study Notes
Oral Communication Context
- Oral communication occurs in various contexts, including interpersonal interactions, public speaking, and group discussions.
- The context influences the communication style, language used, and expected response.
- Formal contexts often require more structured language and a more formal tone than informal contexts.
- Cultural background and social norms play significant roles in shaping communication styles and expectations.
- Physical environment, including noise levels and physical proximity, influences the effectiveness of oral communication.
Barriers to Communication
- Physical barriers: noise, poor acoustics, physical distance, or illness.
- Psychological barriers: prejudices, emotional distress, fear of speaking, lack of confidence, or biases.
- Linguistic barriers: language differences, jargon, or differing interpretations of language.
- Semantic barriers: misinterpretations of words, phrases, or symbols.
- Cultural barriers: differing cultural norms, traditions, or values.
- Physiological barriers: hearing impairments, speech impediments, or other physical limitations.
- Environmental barriers: distractions like interruptions or overly stimulating surroundings.
Communication Models
- Linear model: sender transmits a message to a receiver through a channel. Assumes the receiver passively receives the message.
- Interactive model: sender and receiver exchange messages, with feedback influencing the communication process.
- Transactional model: emphasizes the simultaneous nature of communication where senders and receivers are simultaneously influencing each other. This model acknowledges communication as a continuous dynamic exchange.
- The Shannon-Weaver Model: a mathematical model depicting communication as a process with a sender, a message, a channel, and a receiver and considering noise as a disruptive factor.
Communication Process and Elements
- The process of communication involves a sender, encoding a message using a channel, transmitting the message to a receiver, decoding the message by the receiver, producing feedback and responding to the message.
- Sender: the individual initiating the communication.
- Message: the information being communicated.
- Encoding: The process of converting thoughts and ideas into a form that can be communicated.
- Channel: The medium through which the message is transmitted, such as speech.
- Receiver: The person receiving the message.
- Decoding: The process of interpreting the message.
- Feedback: The response or reaction to the message.
- Noise: any interference or disruption in the communication process (e.g., physical distractions, emotional states, and differing cultural interpretations). Includes barriers, context, and perception filters.
- Context: The situation, environment, culture, and relationship amongst the communicating parties.
- Culture: Shared beliefs and values influence communication styles.
- Perception: Individuals interpret messages based on their individual experiences and perspectives.
- Interpersonal Dynamics: Interactions amongst parties involved will shape the direction and flow of communication.
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Description
Explore oral communication contexts like interpersonal interactions and public speaking. Understand how context, culture, and environment shape communication. Identify physical, psychological, and linguistic barriers to effective communication.
