12 Questions
What is a key challenge in operations strategy mentioned in the text?
Balancing cost-effectiveness with quality and customer service
Why is talent management crucial in operations strategy?
To recruit skilled employees who can adapt to changes
How does sustainability play a role in operations strategy?
By reducing the carbon footprint and waste in operations
Why is customer experience a challenge in operations strategy?
By focusing solely on operational efficiency without regard for customer needs
What is the definition of operations strategy according to Slack (2002)?
Operations strategy is the total pattern of decisions shaping the long-term capabilities of any operation.
What is the role of functional strategies in operations strategy?
Functional strategies guide how each function contributes to the overall operations strategy.
What distinguishes mission from vision in the context of operations strategy?
Mission aligns with stakeholder values whereas vision describes aspirations for the future.
How does operations strategy contribute to overall company strategy?
By influencing the long-term capabilities of different operational functions within the company.
What is the main distinction between Make-to-Order (MTO) and Engineer-to-Order (ETO) strategies?
MTO involves carrying an inventory of standard components, while ETO involves designing or engineering an ordered product.
In the context of the text, how does Assemble-to-Order (ATO) strategy differ from Make-to-Order (MTO)?
With ATO, complete packaged kits are put together after receiving orders, while with MTO, production increases only after receiving orders.
How does adopting a Make-to-Order (MTO) strategy help mitigate the risk of an inaccurate demand forecast?
Production increases only in response to specific orders, reducing excess inventory risks.
Which global operations strategy mentioned in the text involves standardizing the product and is exemplified by Harley-Davidson and U.S. Steel?
Global strategy
Explore the definitions and levels of operations strategy, including the different perspectives from practitioners and academics. Learn about the total pattern of decisions shaping long-term capabilities and contributions to overall strategy. Dive into corporate strategy, business strategy, and operations strategy concepts.
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