Operations Research in Decision-Making

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Questions and Answers

What is the primary role of Operations Research (OR) in managerial decision-making?

  • To eliminate the need for considering qualitative perspectives in decision-making.
  • To replace human intuition and guesswork entirely.
  • To offer a method of evaluating all possible alternatives using quantitative techniques. (correct)
  • To provide a purely qualitative analysis based on past experiences.

Why is it difficult for decision-makers to evaluate every alternative solution?

  • Due to the emotional responses to different solutions.
  • Because decisions are quick and do not need careful analysis.
  • Due to the limited use of computers in large problem analysis.
  • Because of the complexity and amount of information to be processed and the numerous alternatives. (correct)

When do decision-makers increasingly turn to quantitative methods?

  • When the problem has few possible solutions.
  • When they have a wealth of qualitative information.
  • When they lack qualitative information. (correct)
  • When their intuition is very strong.

What is considered the historical starting point of Operations Research as a formal discipline?

<p>World War II. (B)</p> Signup and view all the answers

According to the provided content, which factor increases the complexity of managerial decision-making in today's environment?

<p>The uncertainty of the future and nature of competition. (B)</p> Signup and view all the answers

What is the goal of using Operations Research techniques in decision-making?

<p>To analyze all alternatives and their potential outcomes. (C)</p> Signup and view all the answers

What is required for solving real-life problems according to the provided content?

<p>Examining both quantitative and qualitative perspectives. (C)</p> Signup and view all the answers

What are the consequences of a decision-maker choosing the wrong markets and products?

<p>Significant and possibly disastrous effects on the organization. (D)</p> Signup and view all the answers

What was the primary reason for the formation of Operations Research groups during the war?

<p>To overcome the limitations of individual specialists in solving complex strategic and tactical problems. (C)</p> Signup and view all the answers

What was the major objective of Operations Research during the war?

<p>To ensure the most effective utilization of limited military resources. (C)</p> Signup and view all the answers

After the war, what was the most significant step taken by Operations Research specialists that led to its widespread use?

<p>They applied the Operations Research approach to civilian problems. (A)</p> Signup and view all the answers

Which of the following does NOT represent one of the factors behind the rapid development of Operations Research after World War II?

<p>Reduced application of linear programming and statistical quality control. (A)</p> Signup and view all the answers

What is a key characteristic of the Operations Research approach, particularly when dealing with conflicting objectives?

<p>Balancing conflicting objectives to find a global optimum. (C)</p> Signup and view all the answers

What does the term 'global optimum' refer to in the context of Operations Research?

<p>A decision that is best for the entire organization. (C)</p> Signup and view all the answers

Which of these options was developed during the post-war period advancement of Operations Research techniques?

<p>The Simplex Method for Linear Programming. (A)</p> Signup and view all the answers

Which of the following is an essential element for Operations Research in practical decision analysis, according to the text?

<p>The use of high-speed computers. (D)</p> Signup and view all the answers

What is the primary focus of an operations research team when making decisions?

<p>Analyzing the relative importance of conflicting objectives from a holistic organizational view. (A)</p> Signup and view all the answers

Which of the following best describes the 'objectivistic approach' in operations research?

<p>Defining a measure of desirability based on organizational objectives and using it to compare alternatives. (A)</p> Signup and view all the answers

What is considered the major premise of Operations Research?

<p>Decision making in any situation. (D)</p> Signup and view all the answers

Why are computers often necessary in operations research?

<p>To solve complex models and perform large computations. (C)</p> Signup and view all the answers

Why is the study of human factors considered important in Operations Research?

<p>Because OR is incomplete without considering the role humans play in problems. (D)</p> Signup and view all the answers

What is a model in the context of operations research?

<p>An abstraction of a system that maintains essential elements. (B)</p> Signup and view all the answers

Why do models in operation research not represent every aspect of reality?

<p>Because they are limited approximations due to the changing complexity of real-life problems. (D)</p> Signup and view all the answers

Which of the following details might be excluded from a model of a factory’s material flow?

<p>The color of the machines. (C)</p> Signup and view all the answers

What is the primary goal of the operations research (OR) approach when analyzing a problem within an organization?

<p>To achieve a global optimum by considering all relevant system components and their inter-relationships. (A)</p> Signup and view all the answers

A decision that is beneficial to a single organizational section but not necessarily the entire organization is referred to as what?

<p>Suboptimum Decision (D)</p> Signup and view all the answers

Which of the following best describes operations research (OR)?

<p>A scientific approach to finding solutions to complex operational problems within organizations. (B)</p> Signup and view all the answers

What is another term often used to refer to the field of operations research?

<p>Management Science (C)</p> Signup and view all the answers

According to the Operations Research Society of America, what is the focus of operations research?

<p>To determine the best ways to design and control man-machine systems, including resource allocation. (C)</p> Signup and view all the answers

What is the purpose of developing a scientific model of a system in operations research, according to the Operations Research Society (UK)?

<p>To apply models that measure the chances and consequences of different actions and policies. (B)</p> Signup and view all the answers

What does Operations Research aim to identify when addressing conflicts between various departments?

<p>An optimal solution that may not be preferred by any individual department, but benefits the entire organization. (C)</p> Signup and view all the answers

In operations research, a 'global optimum' refers to which of the following?

<p>A solution that is the most advantageous for all relevant parts of an organization. (A)</p> Signup and view all the answers

What primary purpose do descriptive models serve?

<p>To predict outcomes given different alternatives. (D)</p> Signup and view all the answers

How do normative models differ from descriptive models?

<p>Normative models involve an objective function; descriptive models do not. (C)</p> Signup and view all the answers

Which of the following would be classified as a static model?

<p>An inventory model that assumes demand is consistent over the planning period. (A)</p> Signup and view all the answers

What distinguishes a dynamic model from a static model?

<p>Dynamic models consider time as one of the variables; static models represent a moment in time. (B)</p> Signup and view all the answers

What is a fundamental characteristic of deterministic models?

<p>Parameters and relationships are assumed known with certainty. (C)</p> Signup and view all the answers

How are dynamic models used differently than static models?

<p>Dynamic models evaluate a series of interconnected decision points across time; static models assess systems at a single time point. (A)</p> Signup and view all the answers

In the context of modeling, what does 'parameters' refer to?

<p>The values that must be estimated to define the relationships within a model. (B)</p> Signup and view all the answers

Which type of model is used to identify the 'best' solution given resource limitations?

<p>Normative (Optimization) models (D)</p> Signup and view all the answers

What is a key characteristic of a probabilistic (stochastic) model?

<p>At least one parameter or variable is a random variable. (C)</p> Signup and view all the answers

In a probabilistic model, what impacts the dependent variable when independent variables are changed?

<p>The dependent variable changes randomly, following a probability distribution. (D)</p> Signup and view all the answers

Which of the following best describes the purpose of a heuristic model?

<p>To solve problems using a consistent set of rules, not necessarily optimal. (B)</p> Signup and view all the answers

What distinguishes an analytical model from other types of models?

<p>It employs a specific mathematical structure and can be solved mathematically. (A)</p> Signup and view all the answers

How does a simulation model typically arrive at a solution?

<p>Through a process of computer-assisted experimentation. (A)</p> Signup and view all the answers

What is a noted advantage of simulation models?

<p>They are more flexible and can represent complex systems not easily modeled mathematically. (C)</p> Signup and view all the answers

Which of these is a main benefit of using models for complex problem solving?

<p>Models help visualize a system so the structure is better understood. (D)</p> Signup and view all the answers

Why might a model of a factory layout be preferred over physically building it?

<p>Models allow for easier visualization and are more economical. (A)</p> Signup and view all the answers

Flashcards

Operations Research (OR)

The use of mathematical and statistical techniques to analyze and solve complex problems, especially in business and industry.

Decision-Making

The process of choosing the best option from a set of possible alternatives. It involves assessing the pros and cons of each option and selecting the one that best meets the desired outcome.

Quantitative Approach

Using quantifiable data and methods to analyze decisions, rather than relying solely on intuition or experience.

Potential Outcomes

The potential consequences or outcomes of a decision, both positive and negative.

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Computer Aided Decision Making

The use of computers and specialized software to help decision-makers process large amounts of data and identify optimal solutions.

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Evaluating Alternatives

The process of analyzing and evaluating all possible actions or strategies to find the best one.

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Uncertainty in Decision Making

A situation where a decision needs to be made in the absence of complete or accurate information.

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Combined Quantitative & Qualitative Approach

Using both quantitative methods and qualitative factors to make informed decisions. This recognizes the complexities of real-world problems.

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What is Operations Research (OR)?

A field of study that uses quantitative methods to analyze and optimize complex decision-making problems, especially in organizational contexts.

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When did Operations Research emerge?

World War II, due to the need for strategically allocating limited resources for military operations.

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What is an OR team?

A group of experts from diverse fields, like mathematics, statistics, and engineering, working together to find the best solutions for complex problems.

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What is a Global Optimum?

Finding the best possible solution considering all factors and constraints, considering the overall good of the organization.

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What factors contributed to the growth of OR after World War II?

The industrial boom after World War II, advancements in OR techniques like linear programming, and the advent of high-speed computers.

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What is the Operations Research approach?

A structured approach to analyzing and solving complex problems using quantitative techniques.

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What is the objective of using the OR approach?

The goal is to find the best solution that balances competing goals or interests, optimizing for the organization as a whole.

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When is the OR approach particularly useful?

The OR approach is valuable when there are multiple options and you need to select the best one, balancing multiple goals, considering resources, and finding the global optimum.

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Suboptimal Decision

A decision that benefits one part of an organization but may not be the best for the whole organization.

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Global Optimum

This approach focuses on finding the best solution for the entire organization, even if it might not be the best for every individual part.

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Resolving Conflicts of Interest

OR helps resolve conflicts between different departments by seeking the best outcome for the whole organization.

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Scientific Model in OR

OR uses scientific models to predict and compare the outcomes of different decisions, strategies or controls.

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OR helps management make better decisions

The purpose of OR is to help management make better decisions based on scientific analysis.

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Systematic analysis in OR

OR is a systematic way to analyze problems in systems using quantitative methods, techniques, and tools.

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Holistic Approach

Considering all conflicting goals and perspectives of different departments within an organization, while making decisions that benefit the entire organization.

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Objectivistic Approach

Using objective measures of desirability (like profit or efficiency) to evaluate different options and choose the one that maximizes the desired outcome.

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Model in Operations Research

A simplified representation of a real-world system, capturing its essential aspects and relationships between key variables.

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Computer Use in OR

Operations research often requires computers to handle complex calculations and analyze large amounts of data.

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Human Factors in OR

Recognizing that human factors, beyond just numbers, play a significant role in decision-making processes.

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OR and Decision Making

OR aims to enhance the effectiveness of management decisions by providing data-driven insights and optimal solutions.

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Model Abstraction

When a model in OR only captures key elements and ignores minor details, it's called an approximation or abstraction.

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Descriptive Models

These models help you explore different 'what if' scenarios by relating dependent and independent variables, allowing you to predict outcomes based on various choices.

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Normative (Optimization) Models

These models aim to find the optimal solution to a problem, considering limited resources and constraints. They provide recommended actions.

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Static Models

These models represent a system at a specific point in time, without considering changes over time. For example, determining inventory levels based on current demand.

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Dynamic Models

These models account for changes over time and consider the impact of those changes on decisions. They analyze sequences of decisions over a period.

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Deterministic Models

These models assume that all parameters, constants, and relationships are known with certainty when making a decision. The outcome is uniquely determined for a specific set of inputs.

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Probabilistic Models

These models acknowledge that variables are uncertain and can vary. They incorporate probability and statistical methods to analyze possible outcomes.

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System Models

These models aim to evaluate the impact of complex decisions on the entire system or organization, considering multiple factors and interactions.

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Simulation Models

These models are used to simulate real-world situations and assess the impact of different strategies. They involve creating a simplified representation of the system and testing different scenarios.

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Probabilistic (Stochastic) Models

Models that incorporate at least one random variable for parameters or decision variables. These models are used when outcomes are uncertain and can be better understood through probability distributions.

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Heuristic Models

Models that use a set of rules to solve problems, even if they might not be optimal.

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Analytical Models

Models that have a well-defined mathematical structure and can be solved using known analytical or mathematical techniques.

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Model as an Aid for Analysis

Models are economical representations of complex systems. They help decision-makers understand the system's structure and operation.

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Uncertain Outcomes in Probabilistic Models

In probabilistic models, the consequences of changes in independent variables cannot be predicted with certainty.

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Predicting Patterns in Probabilistic Models

Predicting a pattern of values for variables in probabilistic models is possible by studying their probability distributions.

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Real-World Examples of Probabilistic Models

Insurance against events such as fire, accidents, and sickness are examples of real-world applications of probabilistic models.

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Study Notes

Introduction to Operations Research (OR)

  • Decision-making in modern business is complex due to uncertainty and competition.
  • OR is a quantitative approach to decision-making, aiding in evaluating alternatives.
  • OR uses various techniques to predict outcomes of different courses of action.
  • Effective decision-making requires both quantitative and qualitative information.
  • Evaluating alternatives can be difficult due to the large number of possibilities and complex information.
  • OR increasingly leverages computers for optimal solutions to decision problems with numerous options.

History of Operations Research

  • OR emerged during World War II to optimize resource allocation in military operations.
  • Groups of mathematicians, economists, statisticians, engineers, and others addressed strategic and tactical military problems.
  • Post-war, OR concepts were applied to civilian problems in business, industrial, and research sectors.
  • Economic and industrial growth post-WWII aided the growth and application of OR.
  • Significant advancements in OR include linear programming, simplex method, statistical quality control, dynamic programming, queueing theory, and inventory theory.

Nature and Significance of Operations Research

  • OR is useful for balancing conflicting objectives (goals/interests) in decision-making.
  • OR aims to find the "global optimum"—the best solution for the entire organization—rather than a solution benefiting only certain parts of the organization.
  • OR attempts to analyze the interrelationships among organizational components to develop optimal solutions.
  • These solutions may not be favored by all departments but are optimal for the overall organization.

Operation Research Definitions

  • OR, often shortened to "OR", is also known as "operational research," "management science," "Decision Science" and other similar terms.
  • OR is applying scientific principles to large-scale problems in business, government, and defense.

Features of Operations Research Approach

  • OR uses interdisciplinary teams (specialists in various fields) addressing multifaceted problems.
  • OR attempts to evaluate decision-making by understanding multiple aspects (e.g., economic, political, social, psychological).
  • OR is concerned with solving problems in an organized and systematic manner (holistic approach).
  • To achieve the best decision possible, an organization's goals and objectives are considered, and a measure of desirability or effectiveness is defined to compare alternative courses of action.

Models and Modeling in Operations Research

  • Models often simplify real-world problems, abstracting from detail and focusing on key aspects.
  • Models aim to represent essential aspects of a situation or activity.
  • Models in operations can be classified based on:
    • Structure (physical or symbolic)
    • Purpose (Descriptive, predictive, or normative)
    • Time reference (static or dynamic)
    • Certainty (deterministic or probabilistic)
  • Models are used to assist decision-making, providing a systematic and efficient way to analyze problem complexities.

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