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Operations Management: Sales and Operations Planning

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Operations Management: Sales and Operations Planning

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Questions and Answers

What does the sales staff look at to forecast sales?

Customer feedback, competitor analysis, and inventory levels

Historical sales trend, marketing strategies, and industry trends (correct)

Quality control reports, employee performance, and technological advancements

Financial data, production schedules, and inventory management techniques

What is a key component of the Supply Planning process?

Production schedules (correct)

Market research

Customer complaints

Sales forecasts

How does S&OP help improve customer satisfaction?

By increasing advertising spending

By outsourcing customer service

By guaranteeing product availability and on-time delivery (correct)

By offering discounts on bulk purchases

What is an outcome of effective resource allocation in terms of costs?

Lower costs for the organization as a whole Signup and view all the answers

Who is primarily responsible for creating the demand plan in the S&OP process?

The demand planner Signup and view all the answers

What is the main purpose of Economic Order Quantity (EOQ)?

Minimize total ordering costs Signup and view all the answers

How does lower order quantities affect ordering costs according to the text?

Increase setup costs Signup and view all the answers

What is a key aspect of effective inventory management as mentioned in the text?

Optimizing cash flows Signup and view all the answers

In supply chain optimization, what can organizations achieve by analyzing large volumes of supply chain data?

Identify patterns and optimize inventory levels Signup and view all the answers

How does effective inventory management impact customer satisfaction?

Improve product availability Signup and view all the answers