Operations Management Quiz
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Questions and Answers

What is the primary goal of operations management?

  • Minimizing production costs (correct)
  • Maximizing employee satisfaction
  • Maximizing advertising revenue
  • Minimizing customer complaints

Which of the following is a key area of focus in operations management?

  • Human resource development
  • Financial accounting
  • Supply chain management (correct)
  • Marketing strategy

Which of the following is a common performance metric used in operations management?

  • On-time delivery percentage (correct)
  • Social media followers
  • Customer retention rate
  • Employee turnover rate
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