Operations Management: Essential Functions

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What is the primary focus of Operations Management in an organization?

To track the financial performance of the organization
To generate demand for products and services
To design, operate, and improve systems that create and deliver products and services (correct)
To collect payments and pay bills

Why is studying Operations Management important?

Because it is only relevant to service-based organizations
Because it is a costly part of an organization and we want to understand how to optimize it (correct)
Because it is a minor function of an organization
Because it is only relevant to manufacturing organizations

What are the three major functions of any organization?

Process Design, Human Resource Management, and Operations Management
Marketing, Production/Operations, and Finance/Accounting (correct)
Marketing, Human Resources, and Finance
Supply Chain Management, Quality Control, and Inventory Management

What is the role of Production/Operations in an organization?

To create the product (D) Signup and view all the answers

What is the primary responsibility of Finance/Accounting in an organization?

To track the financial performance of the organization, pay bills, and collect payments (B) Signup and view all the answers

What do operations managers do?

They design, operate, and improve systems that create and deliver products and services (B) Signup and view all the answers

What is the primary goal of the layout design mission in the OM department?

To achieve production effectiveness and efficiency (D) Signup and view all the answers

What is the purpose of collaborating with suppliers in the supply chain management mission?

To develop innovative products (D) Signup and view all the answers

What is the main objective of the inventory management mission?

To reduce inventory investment while maintaining high customer service levels (A) Signup and view all the answers

What is the primary focus of the human resources mission?

To provide a good quality of work life (B) Signup and view all the answers

What is the main goal of the process design mission?

To locate, design, and build efficient and economical facilities (D) Signup and view all the answers

What is the primary objective of the scheduling mission in the OM department?

To achieve high levels of throughput and timely customer delivery (C) Signup and view all the answers

What is the primary goal of the quality management mission at Sample OM Department?

To achieve exceptional value consistent with company mission and marketing objectives (A) Signup and view all the answers

According to the Sample Operations Management Mission, what is the primary objective of the production process?

To produce high-quality products at low cost (B) Signup and view all the answers

What is the focus of the product design mission at Sample OM Department?

To design and produce products with outstanding quality and inherent customer value (C) Signup and view all the answers

What is the role of procurement in the quality management mission at Sample OM Department?

To select suppliers based on their ability to meet high-quality standards (D) Signup and view all the answers

What is the goal of the process design mission at Sample OM Department?

To design production processes that are compatible with low-cost products, high quality, and good quality of work life (A) Signup and view all the answers

What is the focus of the human resource management aspect of the quality management mission at Sample OM Department?

To improve employee job satisfaction and work-life balance (A) Signup and view all the answers