Operations Management: Essential Functions
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What is the primary focus of Operations Management in an organization?

  • To track the financial performance of the organization
  • To generate demand for products and services
  • To design, operate, and improve systems that create and deliver products and services (correct)
  • To collect payments and pay bills
  • Why is studying Operations Management important?

  • Because it is only relevant to service-based organizations
  • Because it is a costly part of an organization and we want to understand how to optimize it (correct)
  • Because it is a minor function of an organization
  • Because it is only relevant to manufacturing organizations
  • What are the three major functions of any organization?

  • Process Design, Human Resource Management, and Operations Management
  • Marketing, Production/Operations, and Finance/Accounting (correct)
  • Marketing, Human Resources, and Finance
  • Supply Chain Management, Quality Control, and Inventory Management
  • What is the role of Production/Operations in an organization?

    <p>To create the product</p> Signup and view all the answers

    What is the primary responsibility of Finance/Accounting in an organization?

    <p>To track the financial performance of the organization, pay bills, and collect payments</p> Signup and view all the answers

    What do operations managers do?

    <p>They design, operate, and improve systems that create and deliver products and services</p> Signup and view all the answers

    What is the primary goal of the layout design mission in the OM department?

    <p>To achieve production effectiveness and efficiency</p> Signup and view all the answers

    What is the purpose of collaborating with suppliers in the supply chain management mission?

    <p>To develop innovative products</p> Signup and view all the answers

    What is the main objective of the inventory management mission?

    <p>To reduce inventory investment while maintaining high customer service levels</p> Signup and view all the answers

    What is the primary focus of the human resources mission?

    <p>To provide a good quality of work life</p> Signup and view all the answers

    What is the main goal of the process design mission?

    <p>To locate, design, and build efficient and economical facilities</p> Signup and view all the answers

    What is the primary objective of the scheduling mission in the OM department?

    <p>To achieve high levels of throughput and timely customer delivery</p> Signup and view all the answers

    What is the primary goal of the quality management mission at Sample OM Department?

    <p>To achieve exceptional value consistent with company mission and marketing objectives</p> Signup and view all the answers

    According to the Sample Operations Management Mission, what is the primary objective of the production process?

    <p>To produce high-quality products at low cost</p> Signup and view all the answers

    What is the focus of the product design mission at Sample OM Department?

    <p>To design and produce products with outstanding quality and inherent customer value</p> Signup and view all the answers

    What is the role of procurement in the quality management mission at Sample OM Department?

    <p>To select suppliers based on their ability to meet high-quality standards</p> Signup and view all the answers

    What is the goal of the process design mission at Sample OM Department?

    <p>To design production processes that are compatible with low-cost products, high quality, and good quality of work life</p> Signup and view all the answers

    What is the focus of the human resource management aspect of the quality management mission at Sample OM Department?

    <p>To improve employee job satisfaction and work-life balance</p> Signup and view all the answers

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