10 Questions
What is one of the reasons given for studying operations management?
To understand the interrelation with other areas of business organizations
Which of the following is NOT mentioned as a common factor between an airline company and a bicycle factory?
Providing funds for expansion or relocation
What is emphasized in dealing with customers at ticket counters, check-in, telephone, and electronic reservations?
Efficiency and courtesy
Why are business processes described as systems that extend across functional boundaries?
To underscore the interrelation between different areas of business organizations
What percentage of all jobs are in operations management-related areas?
50%
Which of the following is NOT within the realm of operations management for an airline company?
Designing the airline's logo and marketing materials
Why is capacity planning essential for an airline company?
To maintain cash flow and make a reasonable profit
What is a critical aspect of managing inventories in an airline company?
Assuring the quality of in-flight meals and beverages
Why is assuring quality essential in flying and maintenance operations for an airline company?
To comply with government regulations and ensure passenger safety
Which of the following activities falls within the realm of operations management for an airline company?
Scheduling planes for routine maintenance
Test your knowledge of operations management with this quiz covering processes, forecasting, capacity planning, scheduling, inventory management, quality assurance, and more. Explore the complexities of managing operations with real-world examples like an airline company's system of airplanes, airport facilities, and maintenance facilities.
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