Podcast
Questions and Answers
What is one of the reasons given for studying operations management?
What is one of the reasons given for studying operations management?
- To focus on long-term planning in business organizations
- To specialize in production planning and control
- To learn about customer service and quality assurance
- To understand the interrelation with other areas of business organizations (correct)
Which of the following is NOT mentioned as a common factor between an airline company and a bicycle factory?
Which of the following is NOT mentioned as a common factor between an airline company and a bicycle factory?
- Ordering and managing supplies
- Providing funds for expansion or relocation (correct)
- Selecting and maintaining equipment
- Satisfying quality standards
What is emphasized in dealing with customers at ticket counters, check-in, telephone, and electronic reservations?
What is emphasized in dealing with customers at ticket counters, check-in, telephone, and electronic reservations?
- Quality and speed
- Customer satisfaction and loyalty
- Flexibility and adaptability
- Efficiency and courtesy (correct)
Why are business processes described as systems that extend across functional boundaries?
Why are business processes described as systems that extend across functional boundaries?
What percentage of all jobs are in operations management-related areas?
What percentage of all jobs are in operations management-related areas?
Which of the following is NOT within the realm of operations management for an airline company?
Which of the following is NOT within the realm of operations management for an airline company?
Why is capacity planning essential for an airline company?
Why is capacity planning essential for an airline company?
What is a critical aspect of managing inventories in an airline company?
What is a critical aspect of managing inventories in an airline company?
Why is assuring quality essential in flying and maintenance operations for an airline company?
Why is assuring quality essential in flying and maintenance operations for an airline company?
Which of the following activities falls within the realm of operations management for an airline company?
Which of the following activities falls within the realm of operations management for an airline company?
