Operations Management

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Questions and Answers

What is the primary goal of operations management teams?

  • Maximizing net operating profit (correct)
  • Minimizing customer satisfaction
  • Minimizing production efficiency
  • Maximizing employee turnover

Which of the following is a specific tool used in operations management to manage and enhance a firm's operations and production?

  • Social media marketing
  • Financial accounting
  • Facility layout (correct)
  • Customer relationship management

What does Total Quality Management (TQM) involve?

  • Reducing customer experience improvement
  • Continual process of detecting and eliminating manufacturing errors (correct)
  • Maximizing manufacturing errors for cost reduction
  • Minimizing supply chain efficiency

What is the main focus of operations scheduling in operations management?

<p>Optimizing the sequence of work in production processes (D)</p> Signup and view all the answers

How can operations management be defined?

<p>The set of activities that creates value by transforming inputs into outputs (A)</p> Signup and view all the answers

Flashcards

Operations Management Goal

To maximize net operating profit.

Operations Management Tool

Facility layout is a tool to improve a company's production.

Total Quality Management (TQM)

TQM is a continuous effort to reduce errors in manufacturing.

Operations Scheduling Focus

Optimizing the order of work in production.

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Operations Management Definition

Turning inputs into valuable outputs.

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Study Notes

Operations Management

  • The primary goal of operations management teams is to maximize efficiency and effectiveness in producing goods and services.

Tools and Techniques

  • One specific tool used in operations management is Total Productive Maintenance (TPM), which is used to manage and enhance a firm's operations and production.

Total Quality Management (TQM)

  • TQM involves a continuous effort to improve all aspects of an organization, focusing on customer satisfaction, employee involvement, and continuous improvement.

Operations Scheduling

  • The main focus of operations scheduling is to allocate resources and plan the flow of work to meet customer demand, ensuring that the right products are produced at the right time.

Definition of Operations Management

  • Operations management can be defined as the administration of business practices to maximize efficiency in the production of goods and services.

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