Operations Management Fundamentals Quiz

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Questions and Answers

Which of the following best describes the role of operations management?

  • Handling financial transactions for a business
  • Developing marketing strategies for a product
  • Maximizing profits for a company
  • Managing the production and delivery of goods and services (correct)

What is the main goal of operations management?

  • Improving employee morale
  • Expanding market share
  • Increasing customer satisfaction (correct)
  • Reducing production costs

Which of the following is NOT a key function of operations management?

  • Hiring and training employees
  • Managing inventory
  • Implementing marketing campaigns (correct)
  • Forecasting demand

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