5 Questions
What is the focus of operations management?
Carefully managing processes to produce and distribute products & services
Which function is responsible for generating demand in the essential functions to produce goods and services?
Marketing
What is the distinction between goods and services in operations management?
Goods are tangible, services are intangible
What is the purpose of the supply chain in operations management?
To achieve high levels of customer satisfaction, efficiency, and competitive advantage
1
Production/operations – creates the product
Test your knowledge of operations management and productivity with this quiz. Learn about strategic decisions, the distinction between goods and services, production vs. productivity, as well as how to compute single-factor and multi-factor productivity.
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