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Questions and Answers
Which of the following is NOT a responsibility of the operation staff mentioned in the text?
Which of the following is NOT a responsibility of the operation staff mentioned in the text?
- Establishing relationships with potential customers
- Building customer confidence (correct)
- Achieving sales goals
- Processing transactions accurately and efficiently
What is the main goal of the operation staff mentioned in the text?
What is the main goal of the operation staff mentioned in the text?
- To provide quality customer service
- To establish relationships with potential customers
- To process transactions accurately and efficiently
- To achieve sales goals (correct)
What is one of the key factors that the operation staff should focus on while processing transactions?
What is one of the key factors that the operation staff should focus on while processing transactions?
- Encouraging future potential customers
- Providing quality customer service
- Building customer confidence (correct)
- Establishing relationships with potential customers
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