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Operation Staff in Customer Service and Sales

3 Questions

3 Views

Operation Staff in Customer Service and Sales

Created by

@SuperbNobility

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Questions and Answers

Which of the following is NOT a responsibility of the operation staff mentioned in the text?

Establishing relationships with potential customers

Building customer confidence (correct)

Achieving sales goals

Processing transactions accurately and efficiently

What is the main goal of the operation staff mentioned in the text?

To provide quality customer service

To establish relationships with potential customers

To process transactions accurately and efficiently

To achieve sales goals (correct)

What is one of the key factors that the operation staff should focus on while processing transactions?

Encouraging future potential customers

Providing quality customer service

Building customer confidence (correct)

Establishing relationships with potential customers

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