Operating Systems Overview and Desktop Basics
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Questions and Answers

What is a computer folder used for?

A computer folder stores computer documents, such as typed text, spreadsheets, pictures, music files, and video files.

A computer document is anything that you might want to look at on the screen or print on paper.

True (A)

The best time to file a document is when you first create it.

True (A)

A computer folder is represented by an icon that usually resembles a manila file folder

<p>True (A)</p> Signup and view all the answers

If you want to force a folder to the top of the file list, you can rename it with an exclamation point (!).

<p>True (A)</p> Signup and view all the answers

When deciding on a file name, avoid using spaces, keep the file name under 27 characters, and use all lower case letters

<p>True (A)</p> Signup and view all the answers

It is good practice to cull your files regularly.

<p>True (A)</p> Signup and view all the answers

If you are not sure what the right setting is, don’t change it.

<p>True (A)</p> Signup and view all the answers

What can be documented using an Electronic Health Record (EHR)? (Select all that apply)

<p>Prescriptions electronically transmitted to the pharmacy (A), Progress notes (B), Digital photos of the patient and the patient’s condition (C), Consultation reports (D), Patient education information given to the patient (E), Automatic recording of vital signs and diagnostic tests (F), Capability to search electronically for patients with a certain condition or of a certain age or geographic location (G), Electronic data transmission to other health care providers (H), Electronically reported lab results, imaging studies, and other medical tests, as well as graphs of such data (I), Time-stamps on documentation entries (J), Graphs of height, weight, and blood pressure data (K), Telephone calls with patients (L), Letters to or about patients (M)</p> Signup and view all the answers

EHRs can contribute to cost savings in many areas.

<p>True (A)</p> Signup and view all the answers

What are some cost savings benefits of using an EHR system? (Select all that apply)

<p>Automated formulary checks by health plans (A), Reduced chart pull, storage, and re-filing costs (B), Reduced transcription costs (C), Improved and more accurate reimbursement coding with improved documentation for highly compensated codes (D), Improved patient health/quality of care through better disease management and patient education (E), Improved medical practice management through integrated scheduling systems that link appointments directly to progress notes, automate coding, and manage claims (F), Links to public health systems such as registries and communicable disease databases (G), Time savings with easier centralized chart management, condition-specific queries, and other shortcuts (H), Reduced medical errors through better access to patient data and error prevention alerts (I), Enhanced communication with other clinicians, labs, and health plans through: Easy access to patient information from anywhere. (J), Tracking electronic messages to staff, other clinicians, hospitals, labs, etc. (K), Order and receipt of lab tests and diagnostic images (L)</p> Signup and view all the answers

What are the types of safeguards that are required by the Health Insurance Portability and Accountability Act (HIPAA)? (Select all that apply)

<p>Technical safeguards (A), Physical safeguards (B), Legal standards of confidentiality and compliance (C), Administrative safeguards (D)</p> Signup and view all the answers

Which of the following is an example of a Physical Safeguard for protecting patient data? Select all that apply.

<p>Locked screen savers (A), Private office/cubicles (C), Privacy screens (D)</p> Signup and view all the answers

What are examples of Technical Safeguards designed to protect electronic health information? (Select all that apply)

<p>Passwords and firewalls (A)</p> Signup and view all the answers

Passwords should be shared with other workers on the same system.

<p>False (B)</p> Signup and view all the answers

Systems should regularly rotate passwords every 30, 60, or 90 days.

<p>True (A)</p> Signup and view all the answers

Some systems may require a formula to follow when creating a password.

<p>True (A)</p> Signup and view all the answers

What is the central processing unit of a computer called?

<p>CPU (A)</p> Signup and view all the answers

What is the name for the capacity to store information in a computer?

<p>Memory.</p> Signup and view all the answers

RAM is responsible for temporarily storing information that the computer is actively using.

<p>True (A)</p> Signup and view all the answers

ROM holds information that the computer needs to boot up, and this information cannot be modified or erased.

<p>True (A)</p> Signup and view all the answers

The term "kilobyte" refers to 1024 bytes of information.

<p>True (A)</p> Signup and view all the answers

A megabyte is equivalent to 1 million bytes.

<p>True (A)</p> Signup and view all the answers

A gigabyte is equal to 1024 megabytes.

<p>True (A)</p> Signup and view all the answers

What type of storage device permanently stores data in a computer?

<p>Storage device (B)</p> Signup and view all the answers

Which of the following are considered Storage Devices ? (Select all that apply)

<p>External hard drive (C), CD (D), Flash drive (E), USB drive (G), DVD (H)</p> Signup and view all the answers

Which of the following are considered Input Devices? (Select all that apply)

<p>Scanner (A), Mouse (B), Keyboard (D)</p> Signup and view all the answers

Match the computer term with its definition.

<p>Modem = Send data from one device to another Encrypt = Scramble data so it is unreadable (secure) Menu = List of options Upload = To start the computer Hardcopy = A printed copy Boot = Device to connect the computer to the internet Network = Two or more computers linked together</p> Signup and view all the answers

Match the computer term with its correct classification.

<p>Monitor = Memory Speaker = Software USB Drive = Hardware DVD = Memory MS excel = Software RAM = Memory Mb = Memory</p> Signup and view all the answers

Flashcards

GUI (Graphical User Interface)

A visual interface that uses icons and menus, making it easier for users to interact with the computer.

Desktop

The main workspace of your computer, where you'll find icons to launch programs and access documents.

Taskbar

The bar at the bottom of the screen that contains icons for open programs and system functions.

Windows Operating System

A common category of operating systems, known for its user-friendly interface.

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Computer Folder

A container that holds computer files and folders, similar to a physical folder.

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Computer Document

A digital document, such as a text file, spreadsheet, image, song, or video.

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Software Program

A program, software application, or tool used on a computer.

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Icon

An image that represents a file, program, or folder on the computer.

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Menu

A list of options available in a software program, typically accessed by clicking a button.

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Hardcopy

A printed copy of a digital document.

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Computer File Management

To organize and manage computer files in an efficient way.

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Organize by File Types

To create folders by type, like 'Program Files,' 'Documents,' or 'Music.'

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One Place for All Documents

To store all your documents in a single, dedicated folder, such as 'My Documents.'

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Nest Folders Within Folders

To create subfolders within main folders for further organization, like '2004,' '2005,' or 'Invoices.'

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File Naming Conventions

To follow specific guidelines when naming files, avoiding spaces and keeping names under 27 characters, for instance.

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Be Specific When Naming Files

To give files clear and descriptive names that identify their content without opening them.

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File As You Go

To save documents immediately after creating them, naming and placing them in the appropriate folder.

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Order Files for Convenience

To reorder files for easy access by using special characters or prefixes in their names.

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Cull Files Regularly

To regularly remove old or unnecessary files to keep folders uncluttered.

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Back Up Files Regularly

To regularly back up important files to prevent data loss.

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CPU (Central Processing Unit)

The central processing unit of a computer, responsible for executing instructions.

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Memory Capacity

The ability to store data on a computer.

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RAM (Random Access Memory)

Temporary storage space for active data and programs.

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ROM (Read Only Memory)

Permanent storage space for instructions that the computer needs to start up.

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Storage Device

A device used to permanently store data, such as a CD, DVD, flash drive, or hard drive.

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Input Devices

Devices that input data into a computer, such as keyboards, scanners, and mice.

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Output Devices

Devices that display or output information from a computer, such as monitors and printers.

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HIPAA (Health Insurance Portability and Accountability Act)

Legal regulations that protect sensitive patient information, requiring specific security measures.

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Administrative Safeguards

Policies and procedures designed to ensure the security of electronic protected health information (e-PHI).

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Physical Safeguards

Physical measures to protect electronic health information from unauthorized access, such as privacy screens and locked rooms.

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Technical Safeguards

Electronic security measures to prevent unauthorized access over networks, such as encryption and firewalls.

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Password

A unique code used to access a computer system or account.

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EHR (Electronic Health Record)

A system that stores and manages patient medical records electronically.

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Study Notes

Study Tips

  • Do not try to write every word down.
  • Tables and charts should be copied directly from the textbook.

Operating Systems

  • Most computer users employ a Windows-based operating system, developed by Microsoft.
  • Other popular operating systems include Macintosh.
  • All modern computer systems utilize graphical user interfaces (GUIs)
  • GUIs allow users to interact with the computer by visually selecting elements on the screen.

The Desktop

  • The desktop acts as the user's workspace and is displayed whenever the computer is turned on.
  • Commonly used icons, such as My Documents and Internet Explorer, are typically displayed on the desktop.
  • The taskbar, located at the bottom of the screen, facilitates quick access to frequently used programs.

Terms

  • Window: A rectangular frame on the screen used to display data and programs.
  • Toolbar: A bar containing icons for frequently used menus and commands.
  • Taskbar: A bar at the bottom of the screen (often default) with the Start button and other functions.

Windows

  • "Windows" are applications or menus that users can open and interact with.
  • Minimize, Maximize/Restore, and Close buttons are used to control window size and closure.
  • A menu is a list of options from which users can select commands to manipulate data.
  • A pull-down menu appears when the user clicks on the menu bar.

Tips

  • The right mouse click shows the associated menu elements.
  • Pressing CTRL + ALT + DELETE can be used to close a program or restart/shutdown the computer if it is not responsive.
  • Do not alter settings unless the user is sure what they are doing.

Files and Folders

  • Folders are containers for organizing documents, akin to filing cabinets holding documents.
  • Computer documents can include text, spreadsheets, images, music, and videos.
  • Documents, music, and videos are stored within folders.

Files vs. Documents

  • Folders act as containers for organizing documents.
  • Documents, such as files, can contain data (text, pictures, videos).

Programs vs. Documents

  • Program icons are used to open programs such as Internet Explorer, Microsoft Word and Windows Media Player.
  • Document icons represent opened files.

Computer File Management Tips

  • Organize files by type (e.g., Program Files).
  • Use a single folder (e.g. My Documents) for all documents.
  • Create folders within folders.
  • Follow consistent file naming conventions, using lowercase letters and avoiding spaces.
  • Be specific when naming files.
  • File documents as they are created.
  • Keep frequently used files at the top of the list.
  • Regularly review and eliminate obsolete files.
  • Back up files frequently by copying onto another drive or tape.

Class Activity

  • Discuss how to efficiently back up important information on a computer or in a medical office.
  • Outline methods for keeping information updated and where the data should be stored (e.g., USB, cloud).

Class Activity

  • Define "save files to your desktop," with examples.
  • Provide reasons for and against saving data to the desktop.
  • Files saved on the desktop in an active user session can be easily deleted via improper user interaction or accidentally.
  • User profiles can be lost if data is corrupted.

Class Activity

  • Describe methods for organizing a large number of patient documents for a 10-year period.
  • Suggest organizing documents with patient ID information.

Let's Review

  • Hardware: Components of the computer visible to the naked eye (e.g., monitors, keyboards, printers).
  • Software: Instruction sets controlling how the hardware works (e.g., operating systems, application programs).
  • Storage: Memory space (RAM, ROM, hard drives) used for holding data.

Let's Review

  • CPU: The Central Processing Unit—the computer's "brain."
  • Memory (RAM): Random Access Memory—stores data the computer is currently using.
  • ROM: Read-Only Memory—stores data for the computer to use immediately.
  • Storage Devices: Devices used for maintaining data long-term, including hard drives, optical drives, flash drives, USB.
  • Input Devices: Tools for feeding information into the computer (e.g., keyboards, mice, scanners).
  • Output Devices: Show information from the computer (e.g., monitors, printers).

Review Your Knowledge

  • Match technical terms with their definitions.

Review Your Knowledge

  • Match hardware terms like monitors, speakers, etc. with their definitions or classifications.

Computer Security Review

  • Legal Standards: HIPAA ensures confidentiality and compliance within medical offices.
  • Administrative Safeguards: Developed policies and procedures to protect health information (e.g., e-PHI).
  • Physical Safeguards: Prevent unauthorized physical access to patient's protected data.
  • Technical Safeguards: Use systems and protective tools to restrict unauthorized access to data over networks (e.g., encryption, passwords, firewalls).

Passwords Review

  • Passwords for each system should be separate and not shared.
  • Log off accounts.
  • Passwords may need to be changed regularly (e.g., every 30, 60, or 90 days).
  • Some systems follow specific password protocols (e.g., including at least one capital letter, a number or punctuation).

Review Functions of an EHR

  • The electronic health record (EHR) can be used to document patient information.
  • Documentation includes progress notes, time-stamps, prescriptions, patient education materials, photos, vital signs, diagnostic test results, and the like.

Review Cost Savings with an EHR System

  • EHRs can reduce cost saving in many areas (e.g., transcription, chart pull/storage, re-filing, coding).
  • EHRs help reduce medical errors, improve patient health and quality of care, manage scheduling, and automate claims, etc.

Review Cost Savings with an EHR System - continued -

  • Improved central chart management, condition-specific queries, enhanced communication with clinicians, labs & health plans
  • Easy access to patient data anywhere, tracking of messages among multiple staff/physicians/third parties
  • Automation of formulary checks, order and receipt of lab tests/diagnostic images, and links to registries/communicable disease databases.

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Description

This quiz covers essential concepts related to operating systems, focusing on the Windows and Macintosh interfaces. It also explores the functionality of the desktop and its components, including icons and toolbars. Test your knowledge of these fundamental computing concepts!

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